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  • Any suggestions for our new FAQ?

    Home Forums AskWoody blog Any suggestions for our new FAQ?

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    This topic contains 33 replies, has 13 voices, and was last updated by  Kirsty 2 months ago.

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    • #1946445 Reply

      woody
      Da Boss

      Several of you have, uh, gently reminded me that the Welcome! page on this site has become rather dated. It was written specifically to help Windows S
      [See the full post at: Any suggestions for our new FAQ?]

    • #1946611 Reply

      geekdom
      AskWoody Plus

      Keep this from Welcome page, but tighten it and make applicable depending on whether or not a member (patch list):

      General layout
      The blog is the part you see running down the left side of the site — it concentrates on tech news.

      The Lounge (bulletin board) takes over much of the right side. There are different Forums for major areas of concern — Windows 10, for example, or Browsers or Mac. Within each Forum is a bunch of Topics, each corresponding to a question or answer. Within each Topic lie Replies, which are the messages people post back and forth.

      To follow along with the latest news, read the left side of the page. To ask (or answer!) questions, start on the right.

      Up at the top you’ll see my warnings about the current state of Windows and Office patches — the MS-DEFCON number and recommendations for installing or holding on the latest patches. If you’re interested in more detail, and want to take on all the tech stuff, check out Susan Bradley’s Master Patch List. Follow those instructions and you’ll have far fewer Winthings go bump in the night.

      INCLUDE or NOT?
      Make your questions count
      If you are asking for assistance in this forum, here are a few suggestions that may help those who are providing assistance:

      • Make sure your topic is in the right place.
      • Provide your operating system and version.
      • Write a complete description of the problem.
      • Include complete error messages.
      • Present remedies attempted and the results.

      Italics are my comments.

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      • This reply was modified 2 months, 1 week ago by  geekdom.
      • This reply was modified 2 months, 1 week ago by  geekdom.
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      • #1946747 Reply

        woody
        Da Boss

        The first half of that I tried to cover with this:

        Why the hokey old-fashioned site?

        A friend of mine, who passed away many years ago, created it. We’ll update it one of these days. In the meantime, up at the top you see my current recommendation for installing patches, using the MS-DEFCON system. On the left side of the main page, you see tech news; on the right, you see pointers into the Lounge — the question-and-answer part of AskWoody.com. To follow along with the latest news, read the left side of the page. To ask (or answer!) questions, start on the right.

        I just added a section on Susan’s Patch Watch.

        Extended the “post” section to include the tips.

        Keep ’em comin’!

        1 user thanked author for this post.
    • #1946748 Reply

      satrow
      AskWoody MVP

      End every paragraph with Contact Details for those who can’t find, or won’t look for it, as

      Posts and Privacy

      User Account & General Rules


      https://www.askwoody.com/faq/ < (newly edited and the subject of this very Topic )
      don’t appear to be enough?

      2 users thanked author for this post.
      • #1946800 Reply

        woody
        Da Boss

        Great idea. Lots of links added.

    • #1946852 Reply

      geekdom
      AskWoody Plus

      – The posting editor is on a 15-minute egg-timer.
      – There are no deletes.
      – Some instructions for toolbar, visual, text, attachments are needed.

      Perhaps a link to a usage topic that covers the above information?

      Look, ma, I’m bold.

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      • This reply was modified 2 months, 1 week ago by  geekdom.
      • #1947092 Reply

        woody
        Da Boss

        Several other topics come immediately to mind, including using bbcodes, smileys, quoted text, “program listings” and the like. Is there a good single point of reference for all of that? (Doesn’t have to be on AskWoody – WordPress should have something, shouldn’t they?)

        • #1947114 Reply

          geekdom
          AskWoody Plus

          Other than here, I don’t use WordPress and I don’t know what’s available in the documentation. From the way I see things working, I think certain switches can be set to enable certain features and whoever owns the site where WordPress is installed can set the features.

          Edited to add: I’ve also fumbled around quite a bit while trying to play beat the clock and implement some of the old stuff in new ways… such as link.

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          • This reply was modified 2 months, 1 week ago by  geekdom.
          • #1947243 Reply

            woody
            Da Boss

            link?

            We had several people who became quite proficient in using the editor on this site. (Yes, there are options that I can set – but I’ve opted for very few bells and whistles, to lower our attack surface.)

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            • #1947291 Reply

              geekdom
              AskWoody Plus

              Here’s the unedited link to a post:

              Any suggestions for our new FAQ?

              Here’s the link to the post as I would like it to appear:
              https://www.askwoody.com/forums/topic/any-suggestions-for-our-new-faq/#post-1946611

              Unless you know to go to Visual, select the link, select the chain symbol in the bar, and select apply, you get the top link.

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            • #1947333 Reply

              anonymous

              If by Link? you mean include a link to documentation how to use use BB code, 100% right

            • #1948228 Reply

              geekdom
              AskWoody Plus

              No, I’m referring to “link” under the WordPress editor. It works a bit differently than in the past.

              Good old copy-and-paste to a particular post — removes the post information:

              Any suggestions for our new FAQ?

              Highlight text, select link in toolbar — keeps the post information:
              https://www.askwoody.com/forums/topic/any-suggestions-for-our-new-faq/#post-1947699

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              • This reply was modified 2 months, 1 week ago by  geekdom.
            • #1948268 Reply

              geekdom
              AskWoody Plus

              link?

              We had several people who became quite proficient in using the editor on this site. (Yes, there are options that I can set – but I’ve opted for very few bells and whistles, to lower our attack surface.)

              Rather unfortunate I used the word link in two different ways:
              — Topic link to WordPress usage explanation.
              — How to create a link under the WordPress editor.

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        • #1947207 Reply

          tonyl
          AskWoody Lounger

          Here’s one.
          Not saying it’s the best, but it’s a start.

          Re the draft FAQs, you might consider making the questions clickable links, leading to the answers. As it stands (and I’m trying to think as a first-time visitor would), it’s rather a lot of info all in one go. And you could get more stuff on the page.

          I don’t know if that’s too much work, as I realise you’ve said you’re going to be modernising the site some time in the future.

          • #1947241 Reply

            woody
            Da Boss

            I wanted to do that, but it’s hard to implement. Great idea, though.

      • #1948247 Reply

        geekdom
        AskWoody Plus

        Information is needed on how to use the WordPress editor including the toolbar:

        tb02

        tb01

        and attachments:

        attach-1

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        • This reply was modified 2 months, 1 week ago by  geekdom.
        • This reply was modified 2 months, 1 week ago by  geekdom.
        • This reply was modified 2 months, 1 week ago by  geekdom.
        • This reply was modified 2 months, 1 week ago by  geekdom.
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    • #1946965 Reply

      Matthew
      AskWoody Plus

      On the one hand, I know Woody likes using “slang” words.  On the other hand, he wants these FAQs to be “relatively easy for non-English-speakers” to use.  So perhaps these FAQs should skip terms like “salty” and “hokey” and “gigabucks.”  Once the visitor decides they’re willing to come back again and again, then they can get used to Woody’s terminology.

      P.S. What’s up with everything turning to a bold font?

      • This reply was modified 2 months, 1 week ago by  Matthew.
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      • #1947093 Reply

        woody
        Da Boss

        Naw, the folks I know who use English as a second (or third or fourth) language enjoy salty, hokey gigabucks.

        The bold font was some sort of weird character that I managed to delete. Somehow.

      • #1947208 Reply

        tonyl
        AskWoody Lounger

        Well, I’m English, and I understand it.

        *runs out of the room*

        • #1947298 Reply

          b
          AskWoody Plus

          Please translate “hokey” to something other than “mawkish”.

          Knuckle dragger Cannon fodder Chump Daft glutton Idiot Crazy/Ignorant Toxic drinker Blockhead Unwashed mass Seeker/Sucker "Ancient/Obsolete" (Group ASAP) Win10 v.1909

          • #1947564 Reply

            woody
            Da Boss

            Your wish is my command.

            • #1947602 Reply

              b
              AskWoody Plus

              I was trying to test tonyl to see if he really understood it! 🙂

              (I wasn’t sure without a dictionary.)

              Knuckle dragger Cannon fodder Chump Daft glutton Idiot Crazy/Ignorant Toxic drinker Blockhead Unwashed mass Seeker/Sucker "Ancient/Obsolete" (Group ASAP) Win10 v.1909

            • #1948028 Reply

              tonyl
              AskWoody Lounger

              Sorry, I was doing other things. I’m not sure how you’d translate it, but think of C&W music. Now if anything’s hokey, that is. 😁

    • #1947214 Reply

      Steve S.
      AskWoody Plus

      Re: MS-DEFCON system

      Over the years, I’ve seen occasional confusion about how it works for different OSes: Win7, Win8.1, Win10.

      It might be helpful to state (in the FAQ and in the MS-DEFCON tab) that the DEFCON system is not delineated by OS version and that AskWoody doesn’t raise the DEFCON rating unless and until all OSes pass Woody’s sniff test and all are more or less ready for patching. (Even if, for example, Win 8.1 patches are problem-free, but Win 10 patches are not.)

      The Master Patch List by Susan, seems a better reference in that regard – for those so inclined to patch earlier.

      Win7 Pro x64 (Group B), Win10 Pro x64 1809, Linux Mint + a cat with 'tortitude'.

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    • #1947282 Reply

      anonymous

      Maybe it’s me who has a color perception problem I don’t see any blue ribbons on Avatars. I see gold with a blue cross.

      How do I preview what I write before posting.

      Lose the phrase ‘Good question’. It is not needed.

      The question ‘Should I update or not’ does not specify that you are talking about Windows. It might be talking about updating from a free account to subscription.

      Add ‘How do I get email update to questions’ – explain different levels of subscription and how to manage them via your account. Start  that you can’t get email advice without subscribing (obvious but spell it out as another reason to subscribe).

       

      1 user thanked author for this post.
      b
    • #1947340 Reply

      SueW
      AskWoody Plus

      Under the Question “How do I post a question (or answer)?” you might want to include how to “Search the Lounge” box as a subtle (or not) way to encourage folks to use that first before posting their question.

      Win 7 SP1 Home Premium 64-bit; Office 2010; Group B; Former 'Tech Weenie'

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      b
    • #1947699 Reply

      The first half of that I tried to cover with this:

      Why the hokey old-fashioned site?

      A friend of mine, who passed away many years ago, created it. We’ll update it one of these days. In the meantime, up at the top you see my current recommendation for installing patches, using the MS-DEFCON system. On the left side of the main page, you see tech news; on the right, you see pointers into the Lounge — the question-and-answer part of AskWoody.com. To follow along with the latest news, read the left side of the page. To ask (or answer!) questions, start on the right.

      I just added a section on Susan’s Patch Watch.

      Extended the “post” section to include the tips.

      Keep ’em comin’!

      “Hokey and old Fashioned,” eh?

      What a “Ween of Blathers!” (Scottish-look it up.) Bananas!

      How about “Conservative”, “Universally Accessible,” “Low Attack Surface” and “CPU/user efficient and friendly?”

      Honestly, when HTML 5 first came out of a thoroughly industry-whipped W3C, I was running into sites that sucked 90% of my CPU on the index page, and was intended to make two guys in a rented broom closet with a high-speed connection look like The Next Big Thing. “Now Hiring!!”

      Two months later, the “company” folded, and all 5 employees were let go.

      Moral: When building a website, if deciding whether to ram the throttle to the firewall or ride just below cruising speed, do the latter. “Them’s that knows don’t have to bleat and holler.”

      Win7 Pro SP1 64-bit, Dell Latitude E6330, Intel CORE i5 "Ivy Bridge", Group "Wait for the all-clear", Multiple Air-Gapped backup drives in different locations, "Don't check for updates-Full Manual Mode."
      --
      "...All the people, all the time..." (Peter Ustinov ad-lib from "Logan's Run")

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      • #1948234 Reply

        geekdom
        AskWoody Plus

        Yup, something that works is preferable to bells-and-whistles.

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    • #1948201 Reply

      carpintero
      AskWoody Lounger

      <hr />

      Can I ask just a general question?

      Because the volume of “general” is unmanageable, it is best to post in a topical AskWoody forum.
      Look at the Forums list (the tab at the top), or search the Lounge using the box on the right, or with Google using site:askwoody.com.

      <hr />

      Why the old-fashioned site?
      A friend of mine, who passed away many years ago, created it. We’ll update it one of these days.
      In the meantime, up

      Site Layout

      At the top you see my current recommendation for installing patches, using the MS-DEFCON system. On the left side of the main page, you see tech news; on the right, you see pointers into the Lounge — the question-and-answer part of AskWoody.com. To follow along with the latest news, read the left side of the page. To ask or answer questions, start on the right.

      <hr />

       

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    • #1949486 Reply

      anonymous

      You should expand on the answer to What information do you keep? a bit more. “The bare minimum necessary to keep the site running” isn’t too reassuring to many users (what constitutes as “bare minimum”? for Google it would be keeping your IP address indefinitely and assigning you a tracking ID). Perhaps try to sum up the gist of the privacy policy in a non-legalese sounding way (e.g. “We automatically keep things like your IP address, browser info, operating system, and the date and time you accessed the site. We only use this to see how many people visit our site and from where, and we will never use it to track or identify you. We will only keep other information if you want us to keep it, and we will keep it for as long as you want us to.”).

      Edit: HTML removal

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    • #1951994 Reply

      geekdom
      AskWoody Plus

      Hey, lookie, there’s FAQ across the top bar:
      cap1914

      https://www.askwoody.com/faq/

      Thanks!

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    • #1952142 Reply

      wavy
      AskWoody Plus

      And what does visual mode do and how does one use it!!
      I have tried and I get nowhere

      🍻

      Just because you don't know where you are going doesn't mean any road will get you there.
      • #1952156 Reply

        Kirsty
        Da Boss

        By “visual mode” are you referring to the Visual text editor box, for posting into the fora her at AskWoody? Your recent topic Visual Tab gave some of the reasons some people choose to use the Visual tab, in favor of the Text tab. It’s a matter of personal preference and need.

    Please follow the -Lounge Rules- no personal attacks, no swearing, and politics/religion are relegated to the Rants forum.

    Reply To: Any suggestions for our new FAQ?

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