News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon
  • Any suggestions for our new FAQ?

    Home Forums AskWoody blog Any suggestions for our new FAQ?

    Tagged: 

    Viewing 12 reply threads
    • Author
      Posts
      • #1946445 Reply
        woody
        Da Boss

        Several of you have, uh, gently reminded me that the Welcome! page on this site has become rather dated. It was written specifically to help Windows S
        [See the full post at: Any suggestions for our new FAQ?]

      • #1946611 Reply
        geekdom
        AskWoody Plus

        Keep this from Welcome page, but tighten it and make applicable depending on whether or not a member (patch list):

        General layout
        The blog is the part you see running down the left side of the site — it concentrates on tech news.

        The Lounge (bulletin board) takes over much of the right side. There are different Forums for major areas of concern — Windows 10, for example, or Browsers or Mac. Within each Forum is a bunch of Topics, each corresponding to a question or answer. Within each Topic lie Replies, which are the messages people post back and forth.

        To follow along with the latest news, read the left side of the page. To ask (or answer!) questions, start on the right.

        Up at the top you’ll see my warnings about the current state of Windows and Office patches — the MS-DEFCON number and recommendations for installing or holding on the latest patches. If you’re interested in more detail, and want to take on all the tech stuff, check out Susan Bradley’s Master Patch List. Follow those instructions and you’ll have far fewer Winthings go bump in the night.

        INCLUDE or NOT?
        Make your questions count
        If you are asking for assistance in this forum, here are a few suggestions that may help those who are providing assistance:

        • Make sure your topic is in the right place.
        • Provide your operating system and version.
        • Write a complete description of the problem.
        • Include complete error messages.
        • Present remedies attempted and the results.

        Italics are my comments.

        G{ot backup} TestBeta
        offline▸ Win7Pro SP1 x64 Storage
        online▸ Win10Pro 1909.18363.836 x64 i5-9400 RAM8GB HDD Firefox78.0b2 Windows{Image/Defender/Firewall}
        • This reply was modified 8 months, 4 weeks ago by geekdom.
        • This reply was modified 8 months, 4 weeks ago by geekdom.
        2 users thanked author for this post.
        • #1946747 Reply
          woody
          Da Boss

          The first half of that I tried to cover with this:

          Why the hokey old-fashioned site?

          A friend of mine, who passed away many years ago, created it. We’ll update it one of these days. In the meantime, up at the top you see my current recommendation for installing patches, using the MS-DEFCON system. On the left side of the main page, you see tech news; on the right, you see pointers into the Lounge — the question-and-answer part of AskWoody.com. To follow along with the latest news, read the left side of the page. To ask (or answer!) questions, start on the right.

          I just added a section on Susan’s Patch Watch.

          Extended the “post” section to include the tips.

          Keep ’em comin’!

          1 user thanked author for this post.
      • #1946748 Reply
        satrow
        AskWoody MVP

        End every paragraph with Contact Details for those who can’t find, or won’t look for it, as

        Posts and Privacy

        User Account & General Rules


        https://www.askwoody.com/faq/ < (newly edited and the subject of this very Topic )
        don’t appear to be enough?

        2 users thanked author for this post.
        • #1946800 Reply
          woody
          Da Boss

          Great idea. Lots of links added.

      • #1946852 Reply
        geekdom
        AskWoody Plus

        – The posting editor is on a 15-minute egg-timer.
        – There are no deletes.
        – Some instructions for toolbar, visual, text, attachments are needed.

        Perhaps a link to a usage topic that covers the above information?

        Look, ma, I’m bold.

        G{ot backup} TestBeta
        offline▸ Win7Pro SP1 x64 Storage
        online▸ Win10Pro 1909.18363.836 x64 i5-9400 RAM8GB HDD Firefox78.0b2 Windows{Image/Defender/Firewall}
        • This reply was modified 8 months, 4 weeks ago by geekdom.
        • #1947092 Reply
          woody
          Da Boss

          Several other topics come immediately to mind, including using bbcodes, smileys, quoted text, “program listings” and the like. Is there a good single point of reference for all of that? (Doesn’t have to be on AskWoody – WordPress should have something, shouldn’t they?)

          • #1947114 Reply
            geekdom
            AskWoody Plus

            Other than here, I don’t use WordPress and I don’t know what’s available in the documentation. From the way I see things working, I think certain switches can be set to enable certain features and whoever owns the site where WordPress is installed can set the features.

            Edited to add: I’ve also fumbled around quite a bit while trying to play beat the clock and implement some of the old stuff in new ways… such as link.

            G{ot backup} TestBeta
            offline▸ Win7Pro SP1 x64 Storage
            online▸ Win10Pro 1909.18363.836 x64 i5-9400 RAM8GB HDD Firefox78.0b2 Windows{Image/Defender/Firewall}
            • This reply was modified 8 months, 4 weeks ago by geekdom.
            • #1947243 Reply
              woody
              Da Boss

              link?

              We had several people who became quite proficient in using the editor on this site. (Yes, there are options that I can set – but I’ve opted for very few bells and whistles, to lower our attack surface.)

              1 user thanked author for this post.
              • #1947291 Reply
                geekdom
                AskWoody Plus

                Here’s the unedited link to a post:

                Any suggestions for our new FAQ?

                Here’s the link to the post as I would like it to appear:
                https://www.askwoody.com/forums/topic/any-suggestions-for-our-new-faq/#post-1946611

                Unless you know to go to Visual, select the link, select the chain symbol in the bar, and select apply, you get the top link.

                G{ot backup} TestBeta
                offline▸ Win7Pro SP1 x64 Storage
                online▸ Win10Pro 1909.18363.836 x64 i5-9400 RAM8GB HDD Firefox78.0b2 Windows{Image/Defender/Firewall}
              • #1947333 Reply
                anonymous
                Guest

                If by Link? you mean include a link to documentation how to use use BB code, 100% right

              • #1948228 Reply
                geekdom
                AskWoody Plus

                No, I’m referring to “link” under the WordPress editor. It works a bit differently than in the past.

                Good old copy-and-paste to a particular post — removes the post information:

                Any suggestions for our new FAQ?

                Highlight text, select link in toolbar — keeps the post information:
                https://www.askwoody.com/forums/topic/any-suggestions-for-our-new-faq/#post-1947699

                G{ot backup} TestBeta
                offline▸ Win7Pro SP1 x64 Storage
                online▸ Win10Pro 1909.18363.836 x64 i5-9400 RAM8GB HDD Firefox78.0b2 Windows{Image/Defender/Firewall}
                • This reply was modified 8 months, 3 weeks ago by geekdom.
              • #1948268 Reply
                geekdom
                AskWoody Plus

                link?

                We had several people who became quite proficient in using the editor on this site. (Yes, there are options that I can set – but I’ve opted for very few bells and whistles, to lower our attack surface.)

                Rather unfortunate I used the word link in two different ways:
                — Topic link to WordPress usage explanation.
                — How to create a link under the WordPress editor.

                G{ot backup} TestBeta
                offline▸ Win7Pro SP1 x64 Storage
                online▸ Win10Pro 1909.18363.836 x64 i5-9400 RAM8GB HDD Firefox78.0b2 Windows{Image/Defender/Firewall}
          • #1947207 Reply
            tonyl
            AskWoody Lounger

            Here’s one.
            Not saying it’s the best, but it’s a start.

            Re the draft FAQs, you might consider making the questions clickable links, leading to the answers. As it stands (and I’m trying to think as a first-time visitor would), it’s rather a lot of info all in one go. And you could get more stuff on the page.

            I don’t know if that’s too much work, as I realise you’ve said you’re going to be modernising the site some time in the future.

            • #1947241 Reply
              woody
              Da Boss

              I wanted to do that, but it’s hard to implement. Great idea, though.

        • #1948247 Reply
          geekdom
          AskWoody Plus

          Information is needed on how to use the WordPress editor including the toolbar:

          tb02

          tb01

          and attachments:

          attach-1

          G{ot backup} TestBeta
          offline▸ Win7Pro SP1 x64 Storage
          online▸ Win10Pro 1909.18363.836 x64 i5-9400 RAM8GB HDD Firefox78.0b2 Windows{Image/Defender/Firewall}
          • This reply was modified 8 months, 3 weeks ago by geekdom.
          • This reply was modified 8 months, 3 weeks ago by geekdom.
          • This reply was modified 8 months, 3 weeks ago by geekdom.
          • This reply was modified 8 months, 3 weeks ago by geekdom.
          Attachments:
      • #1946965 Reply
        Matthew
        AskWoody Plus

        On the one hand, I know Woody likes using “slang” words.  On the other hand, he wants these FAQs to be “relatively easy for non-English-speakers” to use.  So perhaps these FAQs should skip terms like “salty” and “hokey” and “gigabucks.”  Once the visitor decides they’re willing to come back again and again, then they can get used to Woody’s terminology.

        P.S. What’s up with everything turning to a bold font?

        • This reply was modified 8 months, 4 weeks ago by Matthew.
        1 user thanked author for this post.
        • #1947093 Reply
          woody
          Da Boss

          Naw, the folks I know who use English as a second (or third or fourth) language enjoy salty, hokey gigabucks.

          The bold font was some sort of weird character that I managed to delete. Somehow.

        • #1947208 Reply
          tonyl
          AskWoody Lounger

          Well, I’m English, and I understand it.

          *runs out of the room*

          • #1947298 Reply
            b
            AskWoody Plus

            Please translate “hokey” to something other than “mawkish”.

            Windows 10 Pro Version 2004: Group ASAP (Pioneer/Chump)

            • #1947564 Reply
              woody
              Da Boss

              Your wish is my command.

              • #1947602 Reply
                b
                AskWoody Plus

                I was trying to test tonyl to see if he really understood it! 🙂

                (I wasn’t sure without a dictionary.)

                Windows 10 Pro Version 2004: Group ASAP (Pioneer/Chump)

              • #1948028 Reply
                tonyl
                AskWoody Lounger

                Sorry, I was doing other things. I’m not sure how you’d translate it, but think of C&W music. Now if anything’s hokey, that is. 😁

      • #1947214 Reply
        Steve S.
        AskWoody Plus

        Re: MS-DEFCON system

        Over the years, I’ve seen occasional confusion about how it works for different OSes: Win7, Win8.1, Win10.

        It might be helpful to state (in the FAQ and in the MS-DEFCON tab) that the DEFCON system is not delineated by OS version and that AskWoody doesn’t raise the DEFCON rating unless and until all OSes pass Woody’s sniff test and all are more or less ready for patching. (Even if, for example, Win 8.1 patches are problem-free, but Win 10 patches are not.)

        The Master Patch List by Susan, seems a better reference in that regard – for those so inclined to patch earlier.

        Win7 Pro x64(Group B), Win10 Pro x64 1909, Win10 Home 1909, Linux Mint + a cat with 'tortitude'.

        1 user thanked author for this post.
      • #1947282 Reply
        anonymous
        Guest

        Maybe it’s me who has a color perception problem I don’t see any blue ribbons on Avatars. I see gold with a blue cross.

        How do I preview what I write before posting.

        Lose the phrase ‘Good question’. It is not needed.

        The question ‘Should I update or not’ does not specify that you are talking about Windows. It might be talking about updating from a free account to subscription.

        Add ‘How do I get email update to questions’ – explain different levels of subscription and how to manage them via your account. Start  that you can’t get email advice without subscribing (obvious but spell it out as another reason to subscribe).

         

        1 user thanked author for this post.
        b
      • #1947340 Reply
        SueW
        AskWoody Plus

        Under the Question “How do I post a question (or answer)?” you might want to include how to “Search the Lounge” box as a subtle (or not) way to encourage folks to use that first before posting their question.

        Win 7 SP1 Home Premium 64-bit; Office 2010; Group B; Former 'Tech Weenie'

        1 user thanked author for this post.
        b
      • #1947699 Reply

        The first half of that I tried to cover with this:

        Why the hokey old-fashioned site?

        A friend of mine, who passed away many years ago, created it. We’ll update it one of these days. In the meantime, up at the top you see my current recommendation for installing patches, using the MS-DEFCON system. On the left side of the main page, you see tech news; on the right, you see pointers into the Lounge — the question-and-answer part of AskWoody.com. To follow along with the latest news, read the left side of the page. To ask (or answer!) questions, start on the right.

        I just added a section on Susan’s Patch Watch.

        Extended the “post” section to include the tips.

        Keep ’em comin’!

        “Hokey and old Fashioned,” eh?

        What a “Ween of Blathers!” (Scottish-look it up.) Bananas!

        How about “Conservative”, “Universally Accessible,” “Low Attack Surface” and “CPU/user efficient and friendly?”

        Honestly, when HTML 5 first came out of a thoroughly industry-whipped W3C, I was running into sites that sucked 90% of my CPU on the index page, and was intended to make two guys in a rented broom closet with a high-speed connection look like The Next Big Thing. “Now Hiring!!”

        Two months later, the “company” folded, and all 5 employees were let go.

        Moral: When building a website, if deciding whether to ram the throttle to the firewall or ride just below cruising speed, do the latter. “Them’s that knows don’t have to bleat and holler.”

        Win7 Pro SP1 64-bit ESU, Dell Latitude E6330, Intel CORE i5 "Ivy Bridge", Group "Patch List", Multiple Air-Gapped backup drives in different locations, "Don't auto-check for updates-Full Manual Mode."
        --
        "A committee is the only known form of life that has at least six legs and no brain."

        -Robert Heinlein

        3 users thanked author for this post.
        • #1948234 Reply
          geekdom
          AskWoody Plus

          Yup, something that works is preferable to bells-and-whistles.

          G{ot backup} TestBeta
          offline▸ Win7Pro SP1 x64 Storage
          online▸ Win10Pro 1909.18363.836 x64 i5-9400 RAM8GB HDD Firefox78.0b2 Windows{Image/Defender/Firewall}
      • #1948201 Reply
        carpintero
        AskWoody Lounger

        <hr />

        Can I ask just a general question?

        Because the volume of “general” is unmanageable, it is best to post in a topical AskWoody forum.
        Look at the Forums list (the tab at the top), or search the Lounge using the box on the right, or with Google using site:askwoody.com.

        <hr />

        Why the old-fashioned site?
        A friend of mine, who passed away many years ago, created it. We’ll update it one of these days.
        In the meantime, up

        Site Layout

        At the top you see my current recommendation for installing patches, using the MS-DEFCON system. On the left side of the main page, you see tech news; on the right, you see pointers into the Lounge — the question-and-answer part of AskWoody.com. To follow along with the latest news, read the left side of the page. To ask or answer questions, start on the right.

        <hr />

         

        1 user thanked author for this post.
      • #1949486 Reply
        anonymous
        Guest

        You should expand on the answer to What information do you keep? a bit more. “The bare minimum necessary to keep the site running” isn’t too reassuring to many users (what constitutes as “bare minimum”? for Google it would be keeping your IP address indefinitely and assigning you a tracking ID). Perhaps try to sum up the gist of the privacy policy in a non-legalese sounding way (e.g. “We automatically keep things like your IP address, browser info, operating system, and the date and time you accessed the site. We only use this to see how many people visit our site and from where, and we will never use it to track or identify you. We will only keep other information if you want us to keep it, and we will keep it for as long as you want us to.”).

        Edit: HTML removal

        1 user thanked author for this post.
      • #1951994 Reply
        geekdom
        AskWoody Plus

        Hey, lookie, there’s FAQ across the top bar:
        cap1914

        https://www.askwoody.com/faq/

        Thanks!

        G{ot backup} TestBeta
        offline▸ Win7Pro SP1 x64 Storage
        online▸ Win10Pro 1909.18363.836 x64 i5-9400 RAM8GB HDD Firefox78.0b2 Windows{Image/Defender/Firewall}
        Attachments:
        1 user thanked author for this post.
      • #1952142 Reply
        wavy
        AskWoody Plus

        And what does visual mode do and how does one use it!!
        I have tried and I get nowhere

        🍻

        Just because you don't know where you are going doesn't mean any road will get you there.
        • #1952156 Reply
          Kirsty
          Da Boss

          By “visual mode” are you referring to the Visual text editor box, for posting into the fora her at AskWoody? Your recent topic Visual Tab gave some of the reasons some people choose to use the Visual tab, in favor of the Text tab. It’s a matter of personal preference and need.

    Viewing 12 reply threads

    Please follow the -Lounge Rules- no personal attacks, no swearing, and politics/religion are relegated to the Rants forum.

    Reply To: Any suggestions for our new FAQ?

    You can use BBCodes to format your content.
    Your account can't use Advanced BBCodes, they will be stripped before saving.

    Cancel