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  • Apple Recalls Issued Nov. 9th, 2018

    Home Forums AskWoody support Other platforms – for Windows wonks Apple Recalls Issued Nov. 9th, 2018

    This topic contains 0 replies, has 1 voice, and was last updated by  Kirsty 9 months, 2 weeks ago.

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      Da Boss

      Today, Apple has issued two notices regarding issues that affect two of their recent models:

      13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program

      Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive. 13-inch MacBook Pro units with affected drives were sold between June 2017 and June 2018.

      Apple or an Apple Authorized Service Provider (AASP) will service affected drives, free of charge. Apple recommends having your drive serviced as soon as possible.

      iPhone X Display Module Replacement Program for Touch Issues

      Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. An affected device may exhibit the following:

      The display, or part of the display, does not respond or responds intermittently to touch
      The display reacts even though it was not touched

      Apple or an Apple Authorized Service Provider will replace the display module on eligible devices, free of charge.

      No other iPhone models are part of this program.

      The relevant pages give details of eligible products, and how to obtain service.

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    Reply To: Apple Recalls Issued Nov. 9th, 2018

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