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  • Are you a Consultant or IT Pro?

    Home Forums AskWoody blog Are you a Consultant or IT Pro?

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      • #2356005
        Susan Bradley
        Manager

        I’ll be speaking virtually at the SMBTechFest coming up on April 15th on the topic of Security in the news. If you are a SMB consultant I highly recom
        [See the full post at: Are you a Consultant or IT Pro?]

        Susan Bradley Patch Lady

        1 user thanked author for this post.
      • #2356087
        Jack Wood
        AskWoody Plus

        Dell Studio 17inch using Mobility Radeon HD 2650 graphics driver.  Resolution is 1920 x 1200.  When I update from 1909 to 2004, this driver is gone, and computer is running basic graphics driver, which is terrible resolution.  AMD no longer supports this old driver…wondering if there is a newer one I can install so I can run 2004.  I realize support for 1909 is running out.  j wood

      • #2356093
        Susan Bradley
        Manager

        https://community.amd.com/t5/drivers-software/ati-mobility-radeon-hd-3650-for-windows-10-64bit/td-p/141416  Have you manually done a windows update to see if a different driver is offered up?  I don’t see that AMD makes a driver for it.

        The last operating system supported using the AMD drivers was Microsoft Windows® 8 with the AMD Catalyst 13.1 driver package, which can be downloaded from the AMD Driver page : http://support.amd.com/en-us/download

        You can try the older AMD Catalyst 3.1 download and see if that fixes you up.

        Susan Bradley Patch Lady

        • #2356101
          Jack Wood
          AskWoody Plus

          Susan,

          Thank you.  According to AMD’s site; I should let Windows install updated driver.  The update they say is exactly what I am now using.   Version 8.970.100.9001.  I have not run update after last two attempts to go to 2004.  Immediately…went back to 1909.  Interesting that 2004 deletes the driver it wants me to ‘re-install’.

          AMD Radeon™ HD 4000, HD 3000, HD 2000 Series and Older Graphics Products Driver support for these products under Windows® 10 is only available via Windows Update. Please enable Windows Update to allow it to automatically detect and install display driver version 8.970.100.9001.

          • #2356316
            Jack Wood
            AskWoody Plus

            Susan,

            Discovered while installing 2004, Windows updates my display driver…which has terrible resolution compared to original.  It’s two years later than what I am using.  If I update my present driver in device manager, it installs the same one 2004 does.  I can roll back within 1909.  Cannot roll back driver later driver in Device Mgr. after updating to 2004 since it is grayed out.  I have no idea how I could ‘save’ original driver  and reinstall it.  It is still resident on computer since I have rolled back to 1909 and all is well, original driver is installed and operating.  Apparently a new computer is in my near future.  Catalyst 13.1 did not help.

            • #2356428
              Paul T
              AskWoody MVP

              You can install the old driver manually.
              See this article: https://www.dummies.com/computers/operating-systems/windows-10/how-to-install-device-drivers-in-windows-10/

              cheers, Paul

              • #2356461
                anonymous
                Guest

                Paul,

                Thanks so much for your reply.  The problem I have is that I cannot find this driver any longer on line…anywhere.  After all, it is from 2013.  So, I think I have an idea that may work.  You can tell Win update not to install drivers through group policy edit.  That has been my problem since update always wants to install the latest driver, which for some strange reason has much lower resolution than present one.  If I can keep present driver, hopefully it will work correctly.  Thanks again.  j wood

              • #2356599
                Paul T
                AskWoody MVP

                The original driver will still be on your system – no need to download anything.
                You should be able to choose it as the driver to install.

                cheers, Paul

              • #2356730
                anonymous
                Guest

                Paul,

                Thanks,  I am not sure how to choose a driver to install.  Can I do that in group policy edit? Plus I only know what Device Mgr says, when I look in my driver repository in System 32, I have no idea where the driver is.  Like I said, I am hoping by telling group policy NOT to install new drivers, that it will ignore the later one it has been installing.  Unless of course, the present one I have will not run on Win 10 2004.  It certainly runs on 1909.  j wood

      • #2356218
        jdywky
        AskWoody Plus
        The best laptop docking stations and hubs for 2021

        only docking stations and hubs specifics and reviews needed

        but thanks for trying …:)

        jdywky

        By Brian Livingston

        tried and tried to find ANY actual names & REVIEWS of these & dunno what am doing wrong but no matter what i click on cannot find them and could really use the info….HELP!

        ALWAYS ENJOY THIS!!  …

        THANKS IN ADVANCE FOR ALL YOUR GOOD WORK!!

        JD WIGGINS  AKA

        (email address removed for privacy)

         

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