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  • Server 2016 August KB5004238 and KB5004752 will not install

    Home Forums Admin IT Lounge WSUS, SCCM, Exchange and update management tools Server 2016 August KB5004238 and KB5004752 will not install

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      • #2388527
        R-Type
        AskWoody Plus

        Hi all

        August KB5004238 and KB5004752 will not install on Server 2016 Version 1607. Manually installing gives error ”The update is not applicable to your computer”

        These two updates are in the ”Master Patch List”

        What am I missing?

         

        Thanks…..

        • This topic was modified 2 weeks, 2 days ago by R-Type.
        • This topic was modified 2 weeks, 2 days ago by R-Type.
        • This topic was modified 2 weeks, 2 days ago by R-Type.
      • #2388576
        Susan Bradley
        Manager

        Servicing stack update? https://support.microsoft.com/en-au/topic/kb5001402-servicing-stack-update-for-windows-10-version-1607-april-13-2021-0c0367b8-2389-4154-a17e-6df57123423d

         

        Alternatively look in update history and see if they’ve already been installed.

        Susan Bradley Patch Lady

        1 user thanked author for this post.
      • #2388749
        R-Type
        AskWoody Plus

        Servicing stack update? https://support.microsoft.com/en-au/topic/kb5001402-servicing-stack-update-for-windows-10-version-1607-april-13-2021-0c0367b8-2389-4154-a17e-6df57123423d

         

        Alternatively look in update history and see if they’ve already been installed.

        Strange not showing in update history but get ”All ready installed” message when I try to install.

         

        • #2388758
          PKCano
          Manager

          Look in Installed Updates for what’s really installed on your computer.
          View Update History, then click on “Uninstall updates” link at the top, That will take you to “Installed Updates”.
          Confusing terminology is not new in Microsoft products.

          1 user thanked author for this post.
          • #2388854
            R-Type
            AskWoody Plus

            The Servicing stack update [ KB5001402 ] is installed, but [ August KB5004238 and KB5004752 ] are not and unable to install them, still get error ”The update is not applicable to your computer”

            • #2388897
              Susan Bradley
              Manager

              Open up the file listing in the KB.  Grab a file listed there, look at the build number and date.  Go to the server and search for that file on the server.  Compare the dates.  Are they the same?  Then you are patched.  If they aren’t the same there is some older prerequisite that you are missing on that server.  When is the last time it was patched?

              Susan Bradley Patch Lady

              1 user thanked author for this post.
              • #2389422
                R-Type
                AskWoody Plus

                Thanks Susan I have just started, well a few weeks ago now managing the updates on the server. Was unmanaged for the last 2 years before I came along.

      • #2390587
        R-Type
        AskWoody Plus

        Open up the file listing in the KB.  Grab a file listed there, look at the build number and date.  Go to the server and search for that file on the server.  Compare the dates.  Are they the same?  Then you are patched.  If they aren’t the same there is some older prerequisite that you are missing on that server.  When is the last time it was patched?

        Yep turns out they were all ready installed.

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