• Bluetooth mouse gone awol

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    I have been using a Logitech M557 with an HP Spectre for 2 years or more without any problems. However, some weeks ago someone did something to my Hotmail account; wrong user name & wrong password. I use Roboform and both were correct, but I was locked out.

    Curiously on that same day the Bluetooth mouse stopped working. New batteries; no difference. It is not listed in Devices and Printers, nor will it pair with the laptop. Luckily I have a second M557, it won’t pair either.

    Any suggestions greatly appreciated.



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    • #2556177

      Can you pair the mouse (mice) with anything else?

      Can you pair anything else with your computer?

      cheers, Paul

      • #2557015

        Thanks for your input Paul

        The laptop was paired with my printer; no problem there. Another laptop has gone back to the manufacturer to be fixed and I didn’t have anything else that could pair with the mouse. However, I did have the brand new M577 mouse which had already failed to pair with the laptop, so, more in hope than expectation, I replaced the Duracell batteries which came with the mouse. And it worked! Makes me wonder how long that mouse had been lying on a shelf somewhere?



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