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  • can not create new folder

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 can not create new folder

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    • Author
      • #2345284
        AskWoody Plus

        I have one desktop pc out of 3 that the create “new folder” has gone MIA. In fact, the only way I can create a new folder is to run MKDIR in a cmd window.  On the desktop, right-clicking on a blank area only offers to create a compressed folder (zip). In explorer (sorry it will always be file manager to me…) same deal, and ctl-shift-N does absolutely nothing.

        I tried editing the registry, it was already correct according to what I found on the web, as well as running system file checker, which claimed to have found and fixed things. But the problem remains.

        Any ideas??

      • #2345500
        AskWoody MVP

        Run the following within Powershell (as admin) and whilst online:

        DISM /online /cleanup-image /restorehealth

        or if you prefer a DISM interface try this little gem

      • #2346262
        AskWoody Plus

        you need to supply more info.
        what winver is the broken pc at and where were you coming from.
        Broken context menu issues are abundant.

      • #2346311

        Version is Win10 Pro, All updates installed.

        Not sure what you mean by “where I was coming from” I stated in OM that it does NOT work whether I am right-clicking on the desktop, or in FileManager and right-click on a directory, click on the create new icon in the file manager ribbon, or do a Ctl-Shift-N.

        Yes, I see that context menu options are abundant. I see that the missing “New” dates back to at least 2013. But it seems to be the lack of the REG key “New” is missing or empty, which is not my case.



        • #2346328

          Version is Win10 Pro, All updates installed.

          Win10 Pro is not a version, it is the Edition.

          To find out which version you are running, type winver in the taskbar search box and press Enter.
          We need the version and Build. Version should be 1909, 2004, 20H2. The Build will look like: Build xxxxx.nnnn

        • #2346373
          AskWoody Plus

          Not sure what you mean by “where I was coming from”

          until I saw you post reply for version, I wondered if this started by doing an upgrade, no, since you upgraded earlier (not sure 20H2 was available in July though? maybe 2004?).
          How long has the problem been there and was anything else changed that coincided with the problem?

          • #2346381

            LOL Not sure when it started since creating a new folder isn’t something one does on a daily basis. But I’m guessing it started in the past month.

            The install date IIRC is when Win10 was installed not the version update. I just updated to 20H2 yesterday AFTER the problem started, thinking it might fix it.

            I’ll limp along using mkdir until I get some time for a deep dive into what is causing the problem.


      • #2346340
        AskWoody Lounger

        Have a look at this page and particularly №5. Use Command Prompt to create a directory

        It claims the action of creating a New Folder in the C: drive root by the CMD Prompt method might solve your issue.
        Worth a try.

        • #2346355

          I gave #5 a shot… Nada. I’ll check later after I reboot.

      • #2346353

        Edition Windows 10 Pro
        Version 20H2
        Installed on ‎7/‎25/‎2020
        OS build 19042.804
        Experience Windows Feature Experience Pack 120.2212.551.0

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