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  • Can’t install Windows updates on Server 2008R2

    Home Forums Admin IT Lounge Managing updates in organizations Can’t install Windows updates on Server 2008R2

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      • #2085169 Reply
        AskWoody Lounger

        Hello all,

        Hopefully you can point me in the right direction with the following issue. In the company i work we still have some Server 2008 R2 vm’s. We’re migration/installing new 2016/2019 servers with the intention to replace the legacy machines.

        For the time being i still want to install the available updates but with every update i try to install i get the 0x80092004 error regarding the SHA-2 signing support.

        I’ve already succesfully installed the required kb’s like 4474419 and 4490628 but this isn’t not the solution it seems. Temporary disabled the crowdstrike antivirus sensor/client but that also wasn’t the cause of not installing new updates.

        Is there something i’m missing? Searching on google but looks like i’m the only one with this issue on Server 2008R2 🙂

        Tried to install updates with software center/SCCM (wsus) and also manually downloading and installing updates taken of the microsoft catalog page. Both give me the same error code when installing

      • #2085183 Reply
        Da Boss

        Make sure your SHA-2 patch KB4474419 is the latest version (there were several, the latest for Win7 was Sept 2019, but there may have been a later one for Server 2008). Try reinstalling KB4490628 (see the top post here). Win7 had a SSU KB4516655 that was also important. I don’t know the Server equivalent but try installing that also.

        Look through the other posts in the above link – a search for the error code on this site. There may be some additional help.

      • #2085190 Reply
        AskWoody Lounger

        Hi PKCano,

        Thanks for the suggestions. It looks like kb4474419 latest version for Server 2008r2 is also from september 2019. Not sure which one i’ve installed so I will try to uninstall the KB and reboot and will install this september version again.

        Will post the results tomorrow, because the server can’t reboot during the working hours


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