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  • can’t open folders on desktop

    Home Forums AskWoody support Windows Windows 10 Windows 10 version 20H2 – October 2020 Update can’t open folders on desktop

    • This topic has 4 replies, 3 voices, and was last updated 2 months ago.
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      • #2379599
        AskWoody Lounger

        I have two folders on the desktop that won’t open. Also recycle bin won’t open. File explorer and this pc won’t open. However they all seem to be pinned to the task bar. They will not open from the task bar either. Any idea what may be causing this?

      • #2379601
        AskWoody Plus

        We may need to know just a bit more about your system.
        Have you restarted your computer since you noticed this condition?
        What version of Windows are you running (and what build number)?
        If you right-click one of those folders which don’t open, and then choose “properties” from the resulting menu, what is the description?

        Image or Clone often! Backup, backup, backup, backup......
        - - - - -
        Home Built: Windows 10 Home 64-bit, AMD Athlon II X3 435 CPU, 16GB RAM, ASUSTeK M4A89GTD-PRO/USB3 (AM3) motherboard, 512GB SanDisk SSD, 3 TB WD HDD, 1024MB ATI AMD RADEON HD 6450 video, ASUS VE278 (1920x1080) display, ATAPI iHAS224 Optical Drive, integrated Realtek HD Audio

      • #2379603
        AskWoody Lounger

        Yes I have restarted the machine. Windows 10 Home 20H2. OS build 19042.1110. Windows Feature Experience Pack 120.2212.3530.0. General tab Type: file folder. Location: C:\Users\xxxxxx\Desktop. Size:46.3 MB (48,613,522 bytes). Size on disc:46.6 MB (48,889,856 bytes). Contains:  109 Files, 0 Folders . Created: Tuesday, ‎July ‎13, ‎2021, ‏‎5:21:06 AM. Attributes Read only Sharing tab. Network path not shared. The files are all small.jpg. When I go to post I can see the image and can post it. Not sure why the file explorer has the same behavior. It won’t open but is pinned to the task bar.

        • #2379634
          AskWoody Plus

          3 sugestions:

          1. Run the free Malwarebytes scan
          2. From CMD window (run as administer):  sfc /scannow
          3. In Win 10 settings, search “Index options”.  Clear and re-index all your files.
          4. restart computer
      • #2379879
        AskWoody Lounger

        I ran malawarebytes and it clean. Ran scan now nothing found.

        Windows cannot find ‘C:\Users\xxxxxx\desktop\to be used posts\xxxxxx.jpeg’. Make sure you typed the name correctly and type again. This after I ran indexing twice.C. In index advanced there is a troubleshooting delete and rebuild index .Is that what you mean by Clear and re-index all your files?

        Index location. Current location C:\ProgramData\Microsoft. Empty box new location after service is restored? What should go there?


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