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  • Can’t Update WIn10 Error 0x800703e6

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 Can’t Update WIn10 Error 0x800703e6

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      • #2389336
        WSallendick
        AskWoody Lounger

        I have an older Samsung that I have upgraded from earlier versions of Windows and has run very well after installing SSDs some time back. I have kept it updated until recently when I returned for an seven month trip. It updated a bit and then refuses top update further.  It seems the directories are locked down. I suspect Malwarebytes may be responsible since they offered me a free trial for the full meal deal.  I installed it but soon discovered it was too restrictive and uninstalled it. Right after that the the machine refused to update.  I did a system restore and that did not help.

        I get this message whenever I try to update: There were problems downloading some updates, but we’ll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x800703e6)

         

        I tried running scf and dism from elevated prompts and get errors

         

        C:\>DISM /Online /Cleanup-Image /CheckHealth

        Deployment Image Servicing and Management tool
        Version: 10.0.19041.572

        Image Version: 10.0.19042.685

        The component store cannot be repaired.

        C:\>sfc /scannow

        Windows Resource Protection could not start the repair service.

        I consulted several advice sites and tried various things with no success.

        Any thought?

        OS Name Microsoft Windows 10 Home
        Version 10.0.19042 Build 19042
        Other OS Description Not Available
        OS Manufacturer Microsoft Corporation
        System Manufacturer SAMSUNG ELECTRONICS CO., LTD.
        System Model QX310/QX410/QX510/SF310/SF410/SF510
        System Type x64-based PC
        Processor Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz, 2667 Mhz, 2 Core(s), 4 Logical Processor(s)
        BIOS Version/Date American Megatrends Inc. 05MX.M008.20110525.SCY, 2011-05-25
        SMBIOS Version 2.6
        Embedded Controller Version 255.255
        BIOS Mode Legacy
        BaseBoard Manufacturer SAMSUNG ELECTRONICS CO., LTD.

         

      • #2389339
        Susan Bradley
        Manager
        1. Make sure you are up to date on video drivers and bios
        2. Do an inplace install over the top see Repair install over the top – YouTube

        When 10 gets its WU update, the repair install over the top is way better than sfc /scannow and dism.

        Susan Bradley Patch Lady

        1 user thanked author for this post.
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