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  • Confused about MSFT Support

    Home Forums AskWoody support Windows Confused about MSFT Support

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      • #2305032
        compiler
        AskWoody Plus

        My friend had a problem. He apparently called Microsoft’s phone # and ended up with JustAnswer. They gave him some useless information and tried to charge him a monthly “membership fee.” Clearly, it was a scam, but he is convinced they must have a contract with MSFT. I’m convinced he never called MSFT.

        Can anyone figure out what probably happened?

         

        Mel

        • This topic was modified 11 months, 1 week ago by compiler.
      • #2305047
        joep517
        AskWoody MVP

        Do you know what number he called? I doubt it was Microsoft.

        --Joe

      • #2305053
        Compiler
        Guest

        The number he wrote down and told me was the MSFT #. I suspect he somehow got flustered and somehow dialed JUSTANSWER.

        Would they have a contract to handle MSFT support calls???
        Mel

        • #2305062
          Kirsty
          Manager

          Do you know where the phone number was sourced from? Maybe it was a scam source?

          The official global phone numbers can be located here, and this Wikihow page on Contacting Microsoft was co-authored by MS, and includes email contact details. There is also avenues such as Twitter.

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