• Connections may fail when using Remote Desktop Connection Brokers

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    After installing Windows 11, version 22H2 (also called Windows 11 2022 Update), the Windows Remote Desktop application might stop responding when connecting via a Remote Desktop gateway or Remote Desktop Connection Broker. An example of this connection scenario is when connecting to a Remote Desktop Services collection. RemoteApp and Desktop Connections are ways in which this connection is accomplished.

    Home users of Windows are unlikely to experience this issue, as the connection process described here is not the default used by the Windows Remote Desktop app…


    If the Remote Desktop application becomes unresponsive, Windows Task Manager can be used to terminate it.

    ​Press and hold the Ctrl, Shift, and Esc keys on your keyboard.
    ​Select Processes from the left-hand side menu
    ​In the list that appears, find the process mstsc.exe
    ​Right-click on the process name and select End task..

    Devices that have encountered this issue can resolve it by configuring a special Group Policy…

    Next steps: We are working on a resolution and will provide an update in an upcoming release.

    Affected platforms:

    ​Client: Windows 11, version 22H2
    ​Server: None

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    • #2500717

      Note this won’t impact rdp between workstations in a peer to peer network, rather it impacts connections to domains/networks that connect to a remote desktop gateway connection.

      Susan Bradley Patch Lady

      1 user thanked author for this post.
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