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  • couldn’t access external drives

    Posted on AskingWoody Comment on the AskWoody Lounge

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 couldn’t access external drives

    This topic contains 1 reply, has 2 voices, and was last updated by  PKCano 1 week, 5 days ago.

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    • #231081 Reply

      AskingWoody
      AskWoody Lounger

      Windows 10:

      The other day I had a strange experience: I couldn’t access my external harddrives. They were plugged in, and the system acknowledged it (by sound) but they were not visible in Explorer or anywhere else.

      Then in Device Manager, I could see that something was wrong, and got the message that an old driver was present in memory.

      Then, probably somewhere in Device Manager, I could check for problems and ask them to be solved. After a while, it said it had tried to solve the problem, and asked me to reboot. (But no explanation).

      Then the problem was solved!

      I am a little new to Windows 10, but I was somewhat surprised at the whole thing.

      Anybody knows more about what was going on?

       

    • #231086 Reply

      PKCano
      AskWoody MVP

      IT sounds like the correct driver was not installed originally, but was installed with the reboot.

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