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  • Does the latest version of Skype work on Win 7 ?

    Posted on ZemplinTemplar Comment on the AskWoody Lounge

    Home Forums AskWoody support Questions: Browsers and desktop software Does the latest version of Skype work on Win 7 ?

    This topic contains 9 replies, has 5 voices, and was last updated by  Paul T 1 week, 3 days ago.

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    • #2088281 Reply

      ZemplinTemplar
      AskWoody Lounger

      For the last two years, since the major November 2018 update, Skype has worked rather flawlessly on my Win 7 Pro (32-bit, Service Pack 1). I used it for occassional conversations with friends, it updated itself regularly, but truth be told, I didn’t need to use it that much in the last two years.

      That has changed in the last two weeks or so. I now need Skype for more regular contact. Personal and work reasons. I am still on Windows 7. I felt there’d be no major issue with Skype this week.

      As if on purpose, when I checked up on Skype this Monday, it started off with about a second’s delay, the tray icon at first greyish, but it went green quickly. Then the window opened up and everything seemed to be loading normally enough. There were the standard warning notes of Skype being unusable for emergency calls, etc., and the little spiral was rotating under the logo. But unlike usually, when it loads after 5 or so seconds, max, it kept going. A minute into the process, I realised it’s stuck. It’s trying to connect, but isn’t connecting. I checked the core temperatures. They were at a higher temperature for  a longer time, the same higher temperatature they always have when loading for those few seconds.

      Ergo, my Skype technically works, but it gets stuck while connecting. I cannot access my profile, anything. So, what do you think happened ? I had this theory that the latest automatic update of Skype no longer counts with Win 7 and therefore, my version won’t run. But I also find it hard to believe. It seems it’s just stuck. I read other people reporting issues like this over the years, both back in the Skype 7 (Skype Classic) days, and the post-2018 Skype 8 era. So, how are things actually ?

      Thanks in advance for any advice, friends.

    • #2089138 Reply

      OscarCP
      AskWoody Plus

      ZamplinTemplar: Thanks for your comment; I use Skype only occasionally, but I’m also keeping Windows 7 as one my OSs and not moving on to Windows 10.

      I hope you get some practical answers soon, as it has been sometime before you started this thread, but have not had any replies before this one.

      Could this be just a glitch that can be solved by some editing of the Register, or whatever, or could this be just MS’s way of “asking” us Win 7 remainers to “move up” to Win 10?

       

      Windows 7 Professional, SP1, x64 Group B & macOS + Linux (Mint) => Win7 Group W + Mac&Lx

      1 user thanked author for this post.
    • #2111072 Reply

      ZemplinTemplar
      AskWoody Lounger

      ZamplinTemplar: Thanks for your comment; I use Skype only occasionally, but I’m also keeping Windows 7 as one my OSs and not moving on to Windows 10.

      I hope you get some practical answers soon, as it has been sometime before you started this thread, but have not had any replies before this one.

      Could this be just a glitch that can be solved by some editing of the Register, or whatever, or could this be just MS’s way of “asking” us Win 7 remainers to “move up” to Win 10?

       

      I’d like to have greater certainty as well. I was thinking of deleting the whole AppData folder, and trying to run Skype again. Or uninstalling Skype and installing it from scratch, hoping for the best.

      I would not like to do anything overly hasty. Not worth it.

       

    • #2112253 Reply

      ZemplinTemplar
      AskWoody Lounger

      Could someone please help with this ? It’s been over a week and I still have no answer.

      I don’t want to get too personal, but I need Skype sooner than later, due to business stuff and also some personal counselling.

      I can’t find any info concerning current Skype 8 support on Windows 7. At least that could provide a guideline.

       

      • #2112286 Reply

        jabeattyauditor
        AskWoody Lounger

        According to Microsoft, the latest version of Skype is supported on Windows 7 in both the 32-bit and 64-bit flavors.

        2 users thanked author for this post.
        • #2112487 Reply

          ZemplinTemplar
          AskWoody Lounger

          Thanks. This is basically the closest I myself could get to a straight answer in terms of version compatibility.

          Now I have to wonder… Is Skype just stuck for me, perhaps because of a botched update ? Maybe I could delete or archive the appdata folder stuff and it could work then ? I don’t want to lose my history and all the other stuff. I have it backed up online and also offline, but I’m not quite sure what to do with the  program at this point. It gets stuck on loading and refuses to establish a connection and log in. Does anyone have any experience with that here ?

           

          • #2113539 Reply

            PKCano
            Da Boss

            I’m going to take a stab in the dark, a real wild guess, so don’t laugh.

            Control Panel\Programs and Features
            In the upper left corner “Turn Windows features on or off”
            Scroll down, is SMB 1.0 checked? If not, check it, click OK, reboot and see if that works.

            Turning on SMB 1 is considered a security risk.
            If that did not fix the problem, and it was unchecked to start with, please go back and uncheck it after you have tested.

    • #2141046 Reply

      ZemplinTemplar
      AskWoody Lounger

      I’m going to take a stab in the dark, a real wild guess, so don’t laugh.

      Control Panel\Programs and Features
      In the upper left corner “Turn Windows features on or off”
      Scroll down, is SMB 1.0 checked? If not, check it, click OK, reboot and see if that works.

      Turning on SMB 1 is considered a security risk.
      If that did not fix the problem, and it was unchecked to start with, please go back and uncheck it after you have tested.

      All right, I’ll bite.

      Why should I do something that’s a security risk ?

      Please at least explain what the issue might be, instead of “just do this”. I can take a little exposition, even more tech-y one.

      • #2141047 Reply

        PKCano
        Da Boss

        SMB-1 is old technology and is vulnerable. It is turned off by default now. SMB-2 and later technologies are more secure.

        BUT, sometimes older devices require SMB-1 for network connectivity. So, if you want them to communicate over the network, you have to turn SMB-1 back on (re-enable it) if you want them to communicate.

        It’s a case of * if you do and * if you don’t. Rather your choice of how important it is to you.
        If you enable it, and that doesn’t fix your problem, then I would advise disabling it again.

    • #2141057 Reply

      Paul T
      AskWoody MVP

      SMB1 is not a risk if none of your machines are infected with an SMB attacker. It can’t be attacked from an external source unless your router is open.
      If you only have one machine on a router it is completely safe.

      cheers, Paul

    Please follow the -Lounge Rules- no personal attacks, no swearing, and politics/religion are relegated to the Rants forum.

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