• Eliminating (Or Hiding) An Account In OneDrive

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    #2480084

    I have an interesting problem in Office 365 (but it’s the same with Office Home & Business 2021 “click-to-run” as well based on my testing). My client’s secretary has her own OneDrive account (as everybody who is duly registered with Microsoft does) which she doesn’t use. However, she does use his OneDrive account and he would like to have his account only shown on her Office 365 applications (specifically Word & Outlook, but what works for 1 will work for all, I suspect) and I can’t figure out how to keep her personal OneDrive account from showing up on the various applications. This may be considered something of a “cosmetic” effect. I know you can unlink it (which I did to begin with) but it still shows up in Office 365 or Office 2021. I’ve read all sorts of articles but the only way they mentioned this could happen is by actually disabling various services inside of Office which she requires. Someday down the road she may actually need her personal OneDrive account, so I don’t want to delete it altogether, just make it quit showing up in Office 365. Oh, and she does want to stay signed into Office under her name, not sign-in with his Microsoft account, by the way. I’m including a screenshot to illustrate what I’m talking about; her account is the one on the bottom. Hopefully somebody will have a quick fix for this. Thanks!

    • This topic was modified 2 weeks, 2 days ago by Travasaurus. Reason: Correct a typo
    • This topic was modified 2 weeks, 2 days ago by Travasaurus.
    • This topic was modified 2 weeks, 2 days ago by Travasaurus.
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    • #2480106

      You mentioned you  tried unlinking her personal account? See screenshot.  If she is logging into Office 365 as him and not as a delegate, I don’t understand why her “personal” Onedrive is showing up in that login. Even if she is logging in as her business account (and not personal account) and he has delegated his calendar etc to her, her personal OneDrive should not be showing up. The screenshot you show seems to be her using both her personal and his personal onedrive accounts. Not a business Office 365 account which allows for an admin to do delegation. What you show is more a ‘family’ account situation. Maybe he actually needs to buy a license to Office 365? Perhaps you can show some more screenshots of what you are trying to eliminate? Maybe I’m misunderstanding something.

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