• error twice trying to install KB 4516065

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    #2006838

    I am slowly but surely getting all my patches installed from the master patch list on two windows 7 computers. Today I tried to install 4516065. Twice it said error and did not install. This hasn’t happened with any other patches. Any thoughts about this?

    There aren’t a lot of other recommended patches at present. There is a malicious software removal tool 890830. Are we supposed to install these?

    Also KB4524752 that I don’t see on the list one way or the other.

    And while I am here what is a sheet update?

    Thanks!

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    • #2006858

      There are some patches you need to be sure that are installed before you install KB4516065:
      KB4474419  SHA-2 code signing support dated in Sept. 2019
      KB4490628 2019-03 Servicing Stack
      You will also need the 2019-09 Servicing Stack KB4516655 after KB4516065 Rollup.

      KB4524752 is a Win7 EOL nag that will deliver nagging notices that Win7 will be EOL shortly.
      You should HIDE that one (ie, not install it)

      1 user thanked author for this post.
      hjf
      • #2006860

        Very clear answers. Thank you!

      • #2007889

        the KB4524752 update is offered to Win7 PRO systems only, PKCano.
        for those using other Windows 7 editions like Home Premium or Ultimate, block/hide the KB4493132 update instead

        • #2007902

          The OP asked specifically about KB4524752.
          He didn’t mention KB4493132. If he had, I would have given him the same advice to hide it.

          • #2013778

            but also the OP mentioned using Windows 7 but did not specify which edition or editions he was using

            as I said before, KB4524752 is only offered to Windows 7 Professional Edition as KB4524752 will not show up on WU for other Win7 editions

            OP should run either Msinfo32.exe or winver.exe to display the Windows 7 edition being used on his machines

            • This reply was modified 3 years, 6 months ago by EP.
      • #2013697

        PKCano —

        Thank you for your great contributions!  I had this same issue, and your simple, easy feedback here saved the day!  You are a mythical figure!   Thanks again!

    • #2016383

      I have been having problems with this download also. Just checked and I am running 7 Pro. What would be the problem here ? Do I still need to download the patches mentioned by PH Cano above ?
      Thanks

      • #2016404

        There are some patches you need to be sure that are installed before you install KB4516065:
        KB4474419  SHA-2 code signing support dated in Sept. 2019
        KB4490628 2019-03 Servicing Stack
        You will also need the 2019-09 Servicing Stack KB4516655 after KB4516065 Rollup.

    • #2291125

      For my case, manually updating KB4490628 2019-03 Servicing Stack resolving the issue of unable to complete the update for KB4516065.

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