• Event log entries on new laptop

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    I got myself a new HP ZBook 15 G5 mobile workstation during the week. I got it quite cheap because it was a HP refurbished unit but it was sold as-new with a full warranty. I’m very happy with it but there’s a couple of event log entries that concern me a little.

    Any time a sound plays, I get this one:

    Level: Information
    ID: 19
    Source: OED
    Text: Check the remaining resource budget. Module exceeds resource budget, failed to AllocateFwCps, STATUS = Insufficient system resources exist to complete the API..

    Secondly, when I connect to a Wi-Fi network, I get this one:

    Level: Warning
    ID: 6062
    Source: Netwtw08
    Text: 6062 – Lso was triggered

    The laptop appears to be working fine so maybe I don’t have anything to worry about, but does anyone know what these could be? I’m using all of the current drivers from HP’s website. The audio is a Conexant chip and the Wi-Fi is an Intel 9560.

    Viewing 3 reply threads
    • #2261290

      What RAM and hard disk size?
      How much is in use – open Task Manager to check.

      How did you find that error message?

      cheers, Paul

    • #2261321

      They appear in the System event log, I’ve attached an example of each.

      The laptop has 32GB of RAM and a 512GB SSD. It’s partitioned in two volumes with 100GB assigned to the OS but still 50GB free. It doesn’t seem to be memory-related either; I can experience it even at idle with less than 4GB committed, as reported by Task Manager.

    • #2261325

      Are there any yellow exclamation marks in Device Manager?

      I would uninstall the driver in Device Manager and reboot to let Windows reinstall.

      cheers, Paul

    • #2261444

      No, no unknown devices in there. But I’ve resolved the issue with the sound at least.

      I ran the HP Softpaq Download Manager and let it install anything that looked relevant. Works fine now but am still getting the Wi-Fi error.

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