FAQ: AskWoody, Windows Secrets, Subscriptions and ongoing database clashes

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This morning’s release of the first AskWoody Plus newsletter has brought a flood of questions — and more than a few complaints. I’m answering them al
[See the full post at: FAQ: AskWoody, Windows Secrets, Subscriptions and ongoing database clashes]

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jburk07, Myst, Elly, geekdom, AlphaCharlie

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Why does the very first link in this topic point to reply #310011 in the autopay discussion?

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fixed now -thank you; however, why are all the other email links in the topic broken?

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Short answer: I screwed up.

Long answer: I screwed up.

Thanks for pointing it out!

2 users thanked author for this post.

Myst, Elly

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Woot!!!

Welcome back (front?!?!!) to WS and the WS team. Muchly looking forward to more.

There are 10 kinds of people:
those who understand binary numbers
and those who don't.

1 user thanked author for this post.

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I’ve always used my email address as my username on this site.  Not a good idea per your faq!  Can username be changed?  This is no biggie, if no way for me to do in my account.  I know you have bigger fish to fry!

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Nope. You’ve got it right. Your username is KWGuy.

If you had a username that looks like somebody@yahoo.com, you’d have a problem. But as long as your username doesn’t contain your email address, there’s no problem.

1 user thanked author for this post.

Elly

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My question too… How can I access “my account” as a Plus’er, to change my e-mail address, for example?

1 user thanked author for this post.

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You can always change your email address (as long as it isn’t your username, which it isn’t in your case) by clicking on your avatar (picture) and then clicking Edit.

The email address is way down at the bottom.

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Yay! Glad to see things reverting to a more appealing approach. I’d gotten to where I was not reading the newsletter because it seemed like it appealed to a different audience. Happy that you and the rest of the team are back in control.

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OK do I have this correct:

First use the Register tab (top right) to register for the Woody’s Lounge.  Then use the Plus Membership area (right side panel) to donate and turn the first registration into a Plus Membership?

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Answer please.

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Hello, Anonymous!

Glad you are eager to sign up.

I’m probably not the best person to answer this, but you seem to want an answer right away, and you got me… (all volunteers here).

I think you have the right order of things, but it is possible that your first post needs to be approved by the moderator, after you register, before you are recognized by the site…

Some people have been doing their first posts in the Test forum, so they can do a little experimenting. (see Post#314118

If it doesn’t work for you, you can contact CustomerSupport@AskWoody.com (as Woody knows more exactly how to make it work, and what to do if it doesn’t).

Non-techy Win 10 Pro and Linux Mint experimenter

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Tex265, Woody posting as an MVP

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Elly, thanks.

Looks like your answer is “Woody Approved”.

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Elly

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Bit of a correction-

Elly wrote:

Some people have been doing their first posts in the Test forum, so they can do a little experimenting.

It turns out that your first post should not be done in the test forum. I apologize for any inconvenience this may have caused.

(Head hanging down… )

Non-techy Win 10 Pro and Linux Mint experimenter

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Tex265

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Elly, thanks for the clarification.

Using the Test Forum before/while registering does cause confusion.

Ultimately all worked out so all is good!

 

Windows 10 Pro x64 v22H2 and Windows 7 Pro SP1 x64 (RIP)

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Elly

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I’ve been confused on what exactly happening with this merger. Will the site still be “AskWoody” or will it be “Windows Secrets”, or is it going to be renamed entirely?

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The site will remain AskWoody and much will essentially be the same for non-AskWoody Plus users. Anonymous posting will still be allowed.
We are adding benefits like the Newsletter and additional Lounge access (eventually, under construction) for those who become Plus members.

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Thank you for clearing that up.

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We were on shaky ground sticking with the name “Windows Secrets” anyway. There’s a long history of permissions granted decades ago — enough to keep IP attorneys employed for months — but Microsoft is very protective of the name “Windows.”

Besides, we’re more than Windows — and Windows Secrets was, too.

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Steve, Elly, geekdom

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I subscripted yesterday to Plus Membershıp and paid via Credit Card

but the Blue + Plus  badge  is still not on my avatar..

Notified Woody,waiting to see what happened..

Windows 7,Home Premium 64 bit - Lenovo laptop
Group A - Intel (R)Core i7 Processors -

ASUS Chromebook C213 12.5 inch
64GB memory .

iphone 6,need to upgrade soon,bugger !

Reeder M7 Go 2019 Tablet !

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Firstly, thank you for your donation/ subscription to the ‘Plus Membership’, as you can imagine we are processing in the background and sometimes things take time. Please be patient, all is in hand. 🙂

 

No problem can be solved from the same level of consciousness that created IT- AE

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Wayne, PKCano

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The one thing I didn’t see covered in the FAQ was different user names in WS and AW. I imagine that there will be others in the same boat that I will be in when the transfer is done.

From what I’ve gathered so far, WS user accounts will be transferred to AW and then renamed to the AW user name (saving all the previous history under the WS user name to the AW name). Is that the plan so far ??

Don't take yourself so seriously, no one else does 🙂
All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

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That’s an ongoing concern. A big problem is that we can’t transfer the passwords from WS to AW – they’re incompatible and I don’t trust them anyway. (Long story.)

My current plan is to modify all of the WS usernames to append “WS” to the front of the name. Then invite people to use the standard password reset techniques if they want to get into the old WS accounts. If they already have an AW account, I can manually delete and merge the old WS account into the new AW account — and, fingers crossed, everything will transfer over to the new AW account.

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A1ex, CADesertRat, mledman, Elly, cesmart4125

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Merging giant databases with incompatible indexes is sooooo much fun.

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columbia2011, Elly

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Would it help if I tried to change my user name and password on WS to the same as it is on AW? I noticed that there is a space in profile settings to do that.

Don't take yourself so seriously, no one else does 🙂
All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

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Thanks for the offer, but that section has already arrived here 🙂

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CADesertRat

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No need. I’m not bringing over ANY passwords from Windows Secrets to AskWoody. I’ve been spooked by the reports of database breaches….

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CADesertRat, geekdom

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I mailed you a check to subscribe to your newsletter. Given the choices available to register for it, what do I do now?

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Once your check has been cleared, your subscription will be activated (assuming you gave your email address, as instructed). If you didn’t provide your email address, you will need to email Customer Support

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satrow, woody

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Hi everyone,

Now I am a Plus user! I did it through PayPal. It was quick and easy. The initial PayPal billing and email shows as a recurring payment. Yet within seconds a subsequent PayPal email shows that the recurring payment profile was cancelled. The upshot is that PayPal near instantly converts the recurring payment to a one-time billing.

I am looking forward to receiving my first newsletter.

Best regards,

–GTP

 

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woody, Kirsty, bassmanzam

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In the past, I subscribed to WindowsSecrets.  Is there a way I can access articles on Windows 7?  If so, what user name and password should I use?

Thanks.

 

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We’ll be bringing the full Windows Secrets Lounge over here. It won’t be easy, but sleep is an overrated commodity.

According to Windows Secrets statistics, they now have more than a million posts in nearly 200,000 threads.

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So here it is, my first post, although I have been reading (and learning from) AskWoody and lounge discussions for years. For years before that, I was a Windows Secrets subscriber, almost from the beginning. I let that lapse some years ago when Penton(?) took over and my voluntary annual donation was deemed insufficient. I was excited to hear about the new merger of the old gang and AskWoody, (we’re gettin’ the band back together!) that’s a + I want to be a part of!

My question is: should I register here on the forum first? Or join AskWoody Plus first and then register here in the Lounge? When I join AskWoodyPlus will I create a username to use here in the Lounge or is that a separate action to be done after I am a member in good standing?

Apologies if this has been answered already. I am overly cautious about such matters (just ask my wife), I simply don’t want to screw up.

Sincere thanks to all of you who’ve been unknowingly helping me with Windows conundrums for years.

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I would think that registering as a ‘new user’ would be first then, attributes can easily be made later once the donation is received for ‘Plus Membership’

Thank you in advance for your enquiry.

No problem can be solved from the same level of consciousness that created IT- AE

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woody, bradam

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When you register, your ID should not be your email address, but we will need for you to include a valid email address in the registration process if you intend to subscribe to the Newsletter and Alerts. Links to registration and the AskWoody Plus membership are in the upper right corner of the blog page.

Be aware that your first post will need to be moderated. But afterward, posting will be immediate.

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woody, bradam

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Thank you! It is done, I am anonymous no more. Though I may still lurk. Now, how do I upload a profile picture/avatar?

 

Windows 8.1, Linux Mint 19.1, NEVER 10. Group B.

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PKCano, Microfix

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Woody has provided instructions on How to put an avatar in your profile

The way WordPress is baked, one can’t just upload a picture.

No problem can be solved from the same level of consciousness that created IT- AE

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woody, Wayne, bradam

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Well, okay then. I have had a wordpress account with an account pic, but I signed up with them using a hotmail addy, I have never merged or authorized the actual gravatar site to use that anywhere though. I don’t think I want to do that.  I joined AskWoody using my gmail.  I do have a gmail avatar picture though so maybe it will show up. Guess we will see.

Windows 8.1, Linux Mint 19.1, NEVER 10. Group B.

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Did you sign up at AskWoody with your gmail account? I think the emails would have to be the same.

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bradam, Microfix

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Yes, with my only gmail address.

Windows 8.1, Linux Mint 19.1, NEVER 10. Group B.

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Just to add, the other day when I went to WordPress/gravatar and entered my gmail address it didn’t show my avatar until I put in woodys url and under details I put my user name. Then the avatar showed up.

Don't take yourself so seriously, no one else does 🙂
All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

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Elly, woody, bradam

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If I register and later change my mind,  can I unregister and have my information permanently deleted including my email address to ensure it is not hacked or whatever in the future?

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Refer to Posts & Privacy for answers to your questions. Once you have read that, come back to us with any questions you may have then.

Posts & Privacy is on the top menu bar of AskWoody.com, and contains a link to our User Accounts & General Rules

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PKCano, Microfix

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Kirsty thanks.

Looks like this is the answer to my inquiry.

You can request to access, correct, or delete your personal data by contacting CustomerSupport@Askwoody.com.

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Elly

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I’m quite adamant about it, actually.

I won’t store any sensitive information on this site, other than email addresses (which we need to keep various things working). If you want to spoof an email address, that’s fine with me – several Microsoft employees, among others, do exactly that. If you want me to delete your account, just drop a line to CustomerSupport@AskWoody.com.

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Elly

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anonymous wrote:

So here it is, my first post, although I have been reading (and learning from) AskWoody and lounge discussions for years. For years before that, I was a Windows Secrets subscriber, almost from the beginning. I let that lapse some years ago when Penton(?) took over and my voluntary annual donation was deemed insufficient. I was excited to hear about the new merger of the old gang and AskWoody, (we’re gettin’ the band back together!) that’s a + I want to be a part of!

I also was a subscriber to WindowsSecrets until Penton took over.  After that, it seemed this publication was directed to a very different audience.  My question is will it be possible to access material on Windows 7 in the newsletters.  Hopefully,  I can read Woody’s, Tracey’s, Ms. Susan’s, and Fred’s articles in WindowsSecrets.

For those of you interested in net neutrality, Woody and Lincoln had some excellent articles on this subject.  Lincoln’s article included his recent experience  with one of the few independent ISPs.  Amazingly, his company installed fiber optic cables and then lowered the price.

Thanks in advance for advice on accessing old articles on Windows 7 from yesteryear.

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We will soon be in the process of importing WS data to AskWoody. But since the structure of the two sites and the software that is/was used is quite different, it may take a while for the import to be available to our readers. At this point, it is under constructions, but I’m not sure we have the “drawings” yet, so we’ll have to wait and see how it builds out.

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woody, cesmart4125

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Once the merge is complete – a monstrous task – you’ll have access to the largest collection of independent Win7 info on the web, I do believe. Microsoft has more but, well…

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SueW, Elly, bradam, Microfix

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OK so I completed first step, I think I am Registered!

Tried a short post in the Testing Forum – says waiting for moderator.  Saw this below per PKCano.

Be aware that your first post will need to be moderated. But afterward, posting will be immediate.

How long does this part take before I’m legit?

Windows 10 Pro x64 v22H2 and Windows 7 Pro SP1 x64 (RIP)

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All of the people here, both those moderating and those providing information/answers are volunteers. None of us are subject to demands for immediate attention. We all work hard and and when we can provide the services, we do so. Posing a question multiple times in a short period of time doesn’t give us more hours in our day. Please be patient. You are one of thousands we serve.

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Elly, woody, CADesertRat, Microfix

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apologies for the delay @is2345 @Tex265 🙂

No problem can be solved from the same level of consciousness that created IT- AE

1 user thanked author for this post.

Tex265

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Well, not sure about how it works, but I suscribed for a year. I hope I did it right!

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Microfix

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I see the Plus badge on your Avatar, so you did succeed.

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Microfix, woody

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I have the Plus badge on my avatar on one of my machines, and the commenters’ names are listed horizontally under articles as they should be. On my other machine, however, the Plus badge is missing and the commenters’ names are listed vertically. Both machines are Windows 6 x64 desktops running Chrome.

Is this all part of the “work in progress” or is there anything I can change on the second machine to fix it please?

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@Seff, to help us help you, could you possibly post screenshots from each?

No problem can be solved from the same level of consciousness that created IT- AE

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Is there a way of doing so without using an external site for holding images as I don’t use any? It’s exactly as I explained, however. Originally when the site changes were started both machines listed commenters vertically and I was told (I think by Kirsty in a PM) that this was being fixed, but it’s only fixed on one machine. Once my subscription went through, the Plus badge appeared on my avatar on that machine but not the other.

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Microfix

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If you are logged in on one machine it is not the same login on the other machine. If you haven’t logged out on the machine having problems, try doing so, clear the cache and log back in.

In other words, logging in on one machine does not log you in on the other. You have to log in on both separately (in my esperience).

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Your badge is visible here so your ok, many thanks!
There are small issues to iron out regarding the forum which will be dealt with as soon as possible. Hang in there..

No problem can be solved from the same level of consciousness that created IT- AE

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Thanks both, your time is appreciated. I’ll hang on and see what happens as the dust settles, most of the time I use the correctly displaying machine anyway so I was really only interested in passing on some feedback and seeing if there was something to fix at my end on the incorrectly displaying machine (which I logged into the site on freshly today).

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So I’m having the same issue of the “Plus” badge not showing up in Chrome.  I switched to IE and it shows up there.  Does Chrome block some ad-ons or what?

 

Edit: Nevermind…I just went back and cleared the cache and then they started appearing.
Rule #1: don’t overlook the obvious.

Rule #2: see rule #1.

Windows 10 Pro x64 v1909, Windows 7 Home Premium x64, Windows Vista Home Premium x64

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I’m running in Chrome and the flares are showing up just fine.

Two possibilities occur to me. Are you on the Canary branch? And do you have any add-ons that might be getting in the way?

1 user thanked author for this post.

Mark

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Woody, I thought the same thing, that it might be add-ons.  I went back and checked and nothing stood out.  Then I was re-reading the thread and saw the “clear the cache”.  That did it.  Not sure why, since I had not logged on to the Forum with Chrome until after the “Plus” tag was applied.  Oh well.

Windows 10 Pro x64 v1909, Windows 7 Home Premium x64, Windows Vista Home Premium x64

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How about that!

I never would’ve guessed, but I’m glad it worked…

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Mark

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New registered member here.

I note some members have what I would call a footnote at the bottom of their postings.

Is this accomplished via your Profile Signature block?

Thanks

Windows 10 Pro x64 v22H2 and Windows 7 Pro SP1 x64 (RIP)

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That is correct.

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I just had to join in on the conversation.  I was an unlimited Windows Secrets member, but ignored it when Penton took over.  Joined up with AskWoody.  So I am a reoccuring Patreon member here, but I want my fancy blue badge on my avatar.  I like shiny things…

I have gotten the new newsletter in my email.  I wasn’t sure what to do next after reading through all these posts.

Thank you volunteers for all your help!!

Cheers!!
Willie McClure
“We are trying to build a gentler, kinder society, and if we all pitch in just a little bit, we are going to get there.” Alex Trebek

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Your shiny badge is in your right ear. If you go back to the coffee mug, you can probably see it better. It’s hard to look in your own right ear. LOL

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EspressoWillie

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OK, went back to the coffee cup.  Umm not seeing it.  What color is it?

Cheers!!
Willie McClure
“We are trying to build a gentler, kinder society, and if we all pitch in just a little bit, we are going to get there.” Alex Trebek

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Just above the handle – see what mine looks like above. Gold ribbon with a + in it.

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Sorry but no, don’t see it.  Not on yours or mine (or anybodys).  Woody still working on it?

I will check tomorrow and see if it shows up.

Thanks for your help.

Cheers!!
Willie McClure
“We are trying to build a gentler, kinder society, and if we all pitch in just a little bit, we are going to get there.” Alex Trebek

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Probably a browser caching ‘feature’ your side 😉

2 users thanked author for this post.

woody, admin

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Ah, you beat me to it @satrow. I was just about to upload a screenshot too.

3 users thanked author for this post.

woody, admin, satrow

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We all look like ponies who’ve won gymkhanas!

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Got it!!  Since you could see it but I couldn’t, I turned off the adblocker that was active for this site and voila, there it is.

Thanks for all your help!!

Cheers!!
Willie McClure
“We are trying to build a gentler, kinder society, and if we all pitch in just a little bit, we are going to get there.” Alex Trebek

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BTW, I could switch back to my JigglyPuff and I’m sure it would be there.  That was just some fun I was having with my boys (one of them is at Microsoft).  Always fun to hear the stories from the inside…

Cheers!!
Willie McClure
“We are trying to build a gentler, kinder society, and if we all pitch in just a little bit, we are going to get there.” Alex Trebek

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I have a question:

As I am not really that interested on everything Windows, just on patching my old PC’s Windows 7 for as long as that lasts, am not a system administrator and my business is not  taking care of problems other people have with their computers, but am also interested on things Mac and Linux, as well as Office:

Could I remain plain OscarCP without that golden ribbon and still contribute money to Woody’s? Even if others wrongly think that I am too cheap to send money?

In such a case, would I become unable to do the few things I do at Woody’s, such as reading what others post, and making occasional postings to all streams open to the now ribboned-loungers? Thanks.

 

Ex-Windows user (Win. 98, XP, 7); since mid-2017 using also macOS. Presently on Monterey 12.15 & sometimes running also Linux (Mint).

MacBook Pro circa mid-2015, 15" display, with 16GB 1600 GHz DDR3 RAM, 1 TB SSD, a Haswell architecture Intel CPU with 4 Cores and 8 Threads model i7-4870HQ @ 2.50GHz.
Intel Iris Pro GPU with Built-in Bus, VRAM 1.5 GB, Display 2880 x 1800 Retina, 24-Bit color.
macOS Monterey; browsers: Waterfox "Current", Vivaldi and (now and then) Chrome; security apps. Intego AV

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OscarCP wrote:

Could I remain plain OscarCP without that golden ribbon and still contribute money to Woody’s? Even if others wrongly think that I am too cheap to send money?

You most certainly can donate, using the Plus Membership link, but just untick the Subscribe to the AskWoody Plus Newsletter option. There is no compulsion for donors to subscribe!

Remember to do all this from your logged-in account, to make things easier! Thks.

The flare on the avatar should show our donors, not just our subscribers, but with a few things still not working as they should, that may not be how it currently appears – apologies to anyone so affected, if that is the case 🙂

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admin, OscarCP

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Kirsty, Thanks!

One last question (just in case): since you’ve made clear it makes no difference, on Woody’s side, whether I  take or not some of Plus “perks”, would it be possible to subscribe to the Newsletter to see what it is like, and if turns out that one is not really interested, then unsuscribe to it?

(Note: I would expect the answer to be either “yes” or “yes, but.” I ask obvious questions like this, sometimes, because, sometimes,  I get unexpected answers, and some of them are really good.)

Ex-Windows user (Win. 98, XP, 7); since mid-2017 using also macOS. Presently on Monterey 12.15 & sometimes running also Linux (Mint).

MacBook Pro circa mid-2015, 15" display, with 16GB 1600 GHz DDR3 RAM, 1 TB SSD, a Haswell architecture Intel CPU with 4 Cores and 8 Threads model i7-4870HQ @ 2.50GHz.
Intel Iris Pro GPU with Built-in Bus, VRAM 1.5 GB, Display 2880 x 1800 Retina, 24-Bit color.
macOS Monterey; browsers: Waterfox "Current", Vivaldi and (now and then) Chrome; security apps. Intego AV

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I don’t see a way at present to cancel your subscription from My Account, but there is a link in each emailed newsletter, to enable you to unsubscribe, should you not feel you benefit from receiving the emails.
There is also a link in the emails to update your preferences, which allows you to change your email address for the subscription – this can also be achieved in My Account too.

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admin, OscarCP

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Just to tag onto this discussion:

The Home page also now has a Newsletter/Alerts tab that Woodys says will eventually only be available to Plus Members.  This appears to list the Newsletters. So do Plus Members even need to have a weekly email delivered?

Windows 10 Pro x64 v22H2 and Windows 7 Pro SP1 x64 (RIP)

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The Newsletter button in the bar at the top should be accessible to Plus members for online perusal. When you sign up for Plus you should be able to opt out of email delivery but still access the online version. I notice you don’t have the Plus badge on your avatar yet.

If you still have a question, please email CustomerSupport@AskWoody.com

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Short answer: No. But you might want to stay subscribed, just to be notified of Alerts as they’re sent out.

I’ll mention the Alerts here on the main page when they’re out, but it takes a while to get it all posted on the site. Emailed Alerts are faster.

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Yes, you can remain OscarCP without the gold ribbon flare. Just email me at CustomerSupport@AskWoody.com.

I’m slowly learning how the system works. It’s pretty complex, but just challenging enough.

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I’m very partial to my new ear tag.

On permanent hiatus {with backup and coffee}
offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.1265 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
online▸ Win11Pro 22H2.22621.1992 x64 i5-9400 RAM16GB HDD Firefox116.0b3 MicrosoftDefender

1 user thanked author for this post.

Bluetrix

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@geekdom

I had a similar thought. It either covers some of my avatars very large bald spot, or looks like I won 1st place in a 4-H club contest. I’m partial to it also.

1 user thanked author for this post.

geekdom

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Could someone please refer me to a post or forum or explain how to enter a reference to a previous post as a link into a current post?

Such as “blah blah blah as discussed here (clickable link)”.

Thanks

Windows 10 Pro x64 v22H2 and Windows 7 Pro SP1 x64 (RIP)

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Right-click on a post number (yours is 314571) and choose Copy Link Location or Copy Link Address (depends on your browser). You get a link to that exact post.

https://www.askwoody.com/forums/topic/faq-askwoody-windows-secrets-subscriptions-and-ongoing-database-clashes/#post-314571

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Thanks.  FYI on  system (Windows 7 Pro) using Internet Explorer 11 (sigh).

Only Right click selection is Copy shortcut.

https://www.askwoody.com/forums/topic/faq-askwoody-windows-secrets-subscriptions-and-ongoing-database-clashes/#post-314571

Windows 10 Pro x64 v22H2 and Windows 7 Pro SP1 x64 (RIP)

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If you want to add the link to a word, “here” in your example…

Click on the Text tab (upper right of reply box). Highlight the word, then click on

link

. That will bring up a box to paste the URL into. Click “Add Link”.

Alternately, you can click on

link

and fill in “Link Text”, “here”, and add the URL. The result looks messy in the Text tab, because it shows the code, so I always click back on the Visual tab to see what it will more nearly look like when posted.

Another hint to using the Text tab- if you use Copy/Paste in part of your post, do the paste into the Text tab, and excess HTML will be automatically deleted. Pasting into the Visual tab may show unintended formating code carried forward when the reply is posted. (You would see it if you go back to the Text tab, and wonder where all that came from).

Non-techy Win 10 Pro and Linux Mint experimenter

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I’m confused. I click on ‘Posts since last visit’ and among the posts is this one, but the newest post on it is January 21st, and I’ve seen it before!
What’s happening?

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woody

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No idea….

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There are some posts dated yesterday further up the page, just search for the string February from the top. It’s a (minor) problem with having nested posts; if someone replies to a much earlier post it won’t appear at the bottom as it would if all posts were chronological.

Eliminate spare time: start programming PowerShell

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Correct, but the posts you haven’t read while logged in will show with “New” to the left of the date. This is something to be wary of if you’re replying to one post before reading all the New-tagged posts, as reloading the topic page to reply will lose all those tags.

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