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  • Feature update to Win10 2004 “found some issues”

    Posted on seagull24 Comment on the AskWoody Lounge

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 Feature update to Win10 2004 “found some issues”

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      • #2286418 Reply
        seagull24
        AskWoody Lounger

        In preparation prior to installing the above update Windows says “We found some issues. Select this message to fix and finish updating.”   Then this: “Windows can’t be installed because this PC has an unsupported disk layout for UEFI firmware. Win 10 Pro 1909”

        I have two HDDs C, which is the disk in use, and D, a storage disk containing photos, etc which I refer to rarely. 
        Can you please help?

      • #2286431 Reply
        Paul T
        AskWoody MVP

        Can you post a screenshot of the full Disk Managment screen for that machine (Win R, diskmgmt.msc).
        Use Windows Snipping Tool to take the snapshot, save to PNG, upload.

        cheers, Paul

      • #2286684 Reply
        seagull24
        AskWoody Lounger

        Screenshot-1

        HI Paul – is this ok?  Neil

        Attachments:
      • #2286689 Reply
        Paul T
        AskWoody MVP

        Great, just what we need.

        Your disks are not set up for UEFI because the Windows disk is not GPT – you have 3 partitions in a standard Windows setup, a 100MB EFI (required for BitLocker), recovery and the rest Windows (required). You can remove the recovery partition manually, but it’s generally not worth it.

        You seem to have an MBR setup. You can check this.
        Win R
        msinfo32
        Look under “BIOS mode” in the right pane.

        To convert to GPT and UEFI you need to confirm that your PC has a UEFI boot mode.
        Go into the BIOS and check if the Boot Mode has Legacy and UEFI. Do not change anything at this point.

        If all is well, make a full backup to USB hard disk.

        Follow the instructions on this page to convert the disk.

        cheers, Paul

      • #2286732 Reply
        seagull24
        AskWoody Lounger

        Hi Paul

        I’m a bit worried that you might have overestimated my IT ability!  Thank you very much for your advice. I will set about following your instructions, and will let you know if I am successful.

        Neil

        • #2286922 Reply
          Paul T
          AskWoody MVP

          I have not overestimated, you have underestimated. 🙂
          Good instructions and a few questions are enough to make even seemingly difficult things achievable.

          cheers, Paul

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    Reply To: Feature update to Win10 2004 “found some issues”

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