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  • Firefox Printing problem

    This topic contains 10 replies, has 6 voices, and was last updated by  mn– 1 month ago.

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    • #1983764 Reply

      Tex265
      AskWoody Plus

      Installed Firefox 69.0.3  all works well except being able to Print Preview and Print some Websites.

      Printer is HP Officejet Pro 8710 and have no problem with any other application including IE11.

      Most website have no problem printing in full or selected part, but some (including the Mozilla website helps) will not allow complete page printing.  eg: they may have 5 pages of material but only the first 1 or 2 pages will show in the Print Preview or actually print.

      Internet search provides some Firefox print reset ideas, while others say its an ongoing bug and Firefox is more interested in image rendering than printing.

      Anyone found a solution?  Is there a Firefox or Chrome printing extension add-on that provides a workaround?

      Windows 10 Pro x64 v1803 and Windows 7 Pro SP1 x64
    • #1983778 Reply

      Alex5723
      AskWoody Plus

      Anyone found a solution?

      Have you tired printing to PDF ?

    • #1983779 Reply

      Tex265
      AskWoody Plus

      Have you tired printing to PDF ?

      NO have not.  How to do?

      Or, is PDF an FF extension?

      Windows 10 Pro x64 v1803 and Windows 7 Pro SP1 x64
      • #1983786 Reply

        Ascaris
        AskWoody_MVP

        Select Print, and where it says Printer, look at the dropdown next to Name, and select Print to File.  You can then use the option right below that, Output File, to pick where you want the .pdf file to go, then hit Print.  You can then go open the file you just created and see if it looks like the printed version should look.  If so, you can use PDF viewing software to print the document; if not, at least now a little more information is known about the issue you are having.

        Group "L" (KDE Neon User Edition 5.17.2).

        • #1983796 Reply

          Tex265
          AskWoody Plus

          Select Print, and where it says Printer, look at the dropdown next to Name, and select Print to File.

          If select the Hamburger menu in Firefox then Print, it takes me to Print Preview.  If click Print there it opens to the Print box which only shows my HP printer or MS XPS Document Writer.

          No dropdown  or Print to File.  ?

          FYI this is on my Windows 7 Pro x64 computer.

          Windows 10 Pro x64 v1803 and Windows 7 Pro SP1 x64
      • #1983788 Reply

        jabeattyauditor
        AskWoody Lounger

        Have you tired printing to PDF ?

        NO have not.  How to do?

        Or, is PDF an FF extension?

        Windows 10 includes a Microsoft Print to PDF printer definition; select that option at print time and it’ll prompt for a file name.

        • #1983797 Reply

          Tex265
          AskWoody Plus

          Windows 10 includes a Microsoft Print to PDF printer definition; select that option at print time and it’ll prompt for a file name.

          Pls note this is on my Windows 7 Pro x64 computer.

          Windows 10 Pro x64 v1803 and Windows 7 Pro SP1 x64
          • #1983911 Reply

            MrJimPhelps
            AskWoody_MVP

            I suggest that you download and install Cute PDF:

            https://www.cutepdf.com/index.htm

            Once you have installed it, you can then print to PDF, creating a PDF file from the print job. You can then print the PDF file.

            As Ascaris said above, you have better control over the print process when you first print to PDF, and then print the PDF file. That two-step procedure will save you in lots of situations where you can’t print the normal way.

            Also, you will find lots of situations where you would like to save something you find on the web, either for your own benefit or to send to someone else. Printing to PDF will give you that capability.

            Group "L" (Linux Mint)
            with Windows 8.1 running in a VM
            1 user thanked author for this post.
    • #1983782 Reply

      mn–
      AskWoody Lounger

      Printer is HP Officejet Pro 8710 and have no problem with any other application including IE11.

      Hm, 8710 … that would be the reduced-capability model of the 8700 series.

      What driver versions are you using? In these cases I sometimes recommend testing with a “generic driver”, in this case it’d probably be a “PCL3 class driver”.

      Have you tired printing to PDF ?

      Seconded – if printing to a PDF file also fails, it’s probably not a problem in the model-specific driver as the PDF virtual printer shouldn’t share much model-specific code…

      And if it works and you can print from PDF to paper correctly, well, you have a temporary workaround at least.

      • #1983787 Reply

        Tex265
        AskWoody Plus

        Printer is HP Officejet Pro 8710 and have no problem with any other application including IE11

        Alex5723 wrote: Have you tired printing to PDF ? NO have not.

        How to do? Or, is PDF an FF extension?

        Windows 10 Pro x64 v1803 and Windows 7 Pro SP1 x64
        • #1983962 Reply

          mn–
          AskWoody Lounger

          So, since you have

          Windows 10 Pro x64 v1803 and Windows 7 Pro SP1 x64

          – does this occur only on the Windows 7, then?

          If you don’t already have a virtual PDF printer installed (included in many OEM preload bundles of Windows 7), I would suggest installing one of the free examples and comparing results with that.

          Or if you have a full XPS workflow available, that could work as well, but XPS never got very popular.

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