• Five months of using wushowhide.diagcab to keep three computers running

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    You can see the extent of the problem [with no solution yet] here: https://answers.microsoft.com/en-us/windows/forum/all/windows-10-22h2-kb5016616-kb5017308-kb5017380/8722de52-46ca-44ed-af4f-281b9f57a225?page=19

    I have three computers that I have to wushowhide each month to hide the monthly cummulative update. If I don’t, you wake up to an updating computer with a spinning circle that will not finish updating. You have to hold the power button for 10 seconds, start again, wait for the circling update icon and shut it down again. The third time it automatically removes the update, boots the system as it was, and I use wushowhide to block the cummulative update. I’ve been doing this since September. Before that, you could delay updates, but no longer. Windows HAS to try to update my computer…

    Note: Two computers are Windows 10 Home Edition. One is a laptop with Windows 10 professional. I have a fourth computer [identical to the first two] that is not having the problem. All of them are “private” computers, not part of a business, so none of the group policy stuff applies.

    Lastly, I tried to reinstall Windows in place on the laptop and ended up in the same place and had to let it roll back the install.

    Any thoughts out there? Five months of broken updates is getting to be an embarrasment for somebody.

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    • #2510196

      So what is consistent in the three that are having the issue?  What third party software is installed?

      Susan Bradley Patch Lady/Prudent patcher

      • #2511692

        Thanks for responding! To answer your question, let’s focus on the three identical computers. Two fail, one does not. The computers in question are Dell All-In-One units from ten years ago. All have SSDs and in all other respects are running fine. Of the two that fail, they are clones. One sits here in America and the other in Poland for when we travel. The third failing computer is my old Fujitsu laptop. It is more complicated because I use a lot of different software applications on it.
        Focusing on the Dell computers and their software: very generic. Mom [hers updates okay] and my wife’s [the one that fails to update] are web and word processing computers. Not much of anything else. A quick list of programs would look like this:
        LibreOffice on everything. Mom’s computer has the latest version of Microsoft Office. Thunderbird, Chrome, Logos Bible software, Picasa, Search Everything, Greenshot, Windows Home Server connector software, Samsung Magician, MS security software only, and not much more. My wife’s computer has Zoom, my Mom’s computer has Hallmark Card software.
        They are simple systems, and my wife’s computers mirror the issues of the 19 page post I linked in my original post. I have tried everything they suggested and like the rest on the post, nothing has worked except hiding the update. Each month brings a new update to hide.

    • #2516981

      I can say that someone found a solution to the problem that worked for me. It was a strange solution and I don’t understand why it works, but it does.

      There are two values buried in the registry in the SECURITY branch of the LOCAL_MACHINE. Check page 28 of the post on the original message for details. One is CURVAL and the other is OLDVAL. Delete the values, reboot, and everything starts to work as expected. This worked on my Pro laptop and my wife’s Home all-in-one.

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