FTC: Fake calls from Apple and Amazon support

[Alex5723]

Fake calls from Apple and Amazon support: What you need to know

December 3, 2020
by Alvaro Puig
Consumer Education Specialist, FTC

Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. Here’s what you need to know about these calls.

In one version of the scam, you get a call and a recorded message that says it’s Amazon. The message says there’s something wrong with your account. It could be a suspicious purchase, a lost package, or an order they can’t fulfill….

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[OscarCP]

The same scamming messages have been showing up repeatedly in my email Junk box. So this looks like an all-out attack on credulous people who have (or might have) such accounts. These two companies will not call customers on the phone to tell them about a problem. They’ll use email. If one is worried after getting one such email, one could open a browser, connect to the home page of the company in question and then log in to one’s account to find out there what’s going on.

Windows 7 Professional, SP1, x64 Group W (ex B) & macOS Mojave + Linux (Mint)

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