Getting Error from Spam Cop: Can’t continue parsing. DNS-server-error

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I have been using Spam Cop to report the Spam appearing in my inbox for many years.

In the past week when I submit a Spam email with its header as usual, I get back an email from Spam Cop with the usual link for reporting. However, when I click on the report-spam link in the email, I am taken to a page that starts out with the usual Spam Cop analysis but never finishes. Instead it ends with the error message:

Can’t continue parsing. DNS-server-error; Try to refresh this page later.

It never gets to the box that allows me to tell Spam Cop to submit the complaint. Refreshing later does no good.

I do not know what has changed. As a good net citizen, I would like to continue using Spam Cop. Can anyone help?

Thanks.

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The parsing is done at the SpamCop end and the error is there. You can’t do anything, except wait for them to fix it.

cheers, Paul

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Thank you. It appears you were correct, though it took over ten days for Spam Cop to fix the problem.

In the past, some problems I have encountered have been the result of unexplained bounces from my ISP so I thought there might be something amiss at my end. But I couldn’t find anything to fix in this case.

The issue has now been resolved. Thanks again.

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