• Glary Utilities (Glarysoft)

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    #344943

    Does anyone know the company that currently makes and supports Glarysoft? I have tried to verify who and where they are located but without any meaningful success.
    The product is good, and does what some reviewers claim it does, but their base of operation and technical/customer support staff is a real mystery. Is it England, China, USA or ??

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    • #345130

      Are you concerned about their use of users data, is that why you ask this question?

      I can only find where site is, have you tried directly asking Glarysoft that question?

      • #345346

        I like to know who supplies and supports software that I use it, especially if I purchase a license via credit card.  Glary is the first software company that I have considered using that is secretive about their company, location and technical support capabilities. For me that is a red flag. As much as I like the product, I chose not to use them. That’s why I asked the forum. Am I paranoid?

        • #345434

          Am I paranoid?

          No. I was asking you just to be certain that was the reason for your post. The site is served somewhere inside the state of Virginia. (That information was verified by using the Flagfox browser extension) 🙂

    • #345142

      Try this link its a little out of date: http://www.faultwire.com/publishers/glarysoft.html
      I have used it for a while its a really handy little utility but has updates almost weekly which is a pain and seem to bring no useful discernible improvements so I usually remove the start up task and remove the Task Scheduler Task to get round all the persistant nags to update. Would be nice to know more about the company though they have seemed to fly under the radar for the most part. Took me quite a bit of Googling to find the above address.

      1 user thanked author for this post.
    • #345143

      Ah, another thought after finding this Reason Labs link. Have you personally checked an Glarysoft executable file’s properties dialog for a Digital Signature tab?

      1 user thanked author for this post.
    • #345177

      Glary

      I just started using it about 3 weeks ago but if it’s Chinese, I may reconsider.

      Don't take yourself so seriously, no one else does 🙂
      All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

      1 user thanked author for this post.
    • #345347

      Does anyone know the company that currently makes and supports Glarysoft? I have tried to verify who and where they are located but without any meaningful success. The product is good, and does what some reviewers claim it does, but their base of operation and technical/customer support staff is a real mystery. Is it England, China, USA or ??

      The Terms of Use found on their site says (in part):

      GOVERNING LAW AND DISPUTE RESOLUTION:  These terms and conditions hereof will be governed by the laws of the People’s Republic of China.

      3 users thanked author for this post.
      • #345395

        Thanks for the info, I guess that I will be getting rid of Glary although I like it as an alternative to CCleaner which has Ad pop-ups now that they were bought out. I guess I will be stuck with CCleaner as a cleaning tool.

        Don't take yourself so seriously, no one else does 🙂
        All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

        • #345423

          @CADesertRat why not give bleachbit a whirl?
          No background stuff (IP phone home/ads) other than your permission to update the winapp2.ini file which can be switched off, it’s clean and does a mighty fine job in my experience on linux and windows.

          New version released v2.2: 03/20/2019

          Win8.1/R2 Hybrid lives on...
          2 users thanked author for this post.
          • #345435

            @Microfix

            Thanks for the suggestion but that looks like a whole new learning curve as to how to clean things “Safely” without eliminating things that are needed. Thanks for the link and I will have to study it further, as the last thing I want to do is have it take out something that I actually need on the computer.

            The only thing CCleaner is good about is the simple interface and it is pretty safe to use as far as the easy selections for deletion.

            Don't take yourself so seriously, no one else does 🙂
            All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

            1 user thanked author for this post.
            • #345455

              It is similar to CCleaner, you can secure erase or simply delete all data created by picking a program or select the specific type data.

              1 user thanked author for this post.
    • #2388078

      hi I could not get a straight answer about glarysoft tracks eraser, they advertise secure history deletion I asked what secure deletion method they are using as there is no way to choose in settings
      the replies from the support email were replied with bad English grammar they made no sense,
      I replied saying ”so you don’t know about your products then”
      I finally got a reply saying we don’t have secure deletion, so I told them to stop advertising
      that you do.

      they are in Beijing China so what can you expect,
      for some reason I always thought glarysoft was an American company.

      1 user thanked author for this post.
    • #2635713

      resolved

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