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  • Google Chrome

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    • Author
      • #2346865
        AskWoody Plus

        I have Google fiber with 500 Mbps service.  When I do a speedtest I get about 100 Mbps down and 500 Mbps upload.  If I use an incognito window I get 500 both down and upload.  What can I do to improve the download speed?  Let me know what additional information I can provide to resolve this issue. Thanks for any help.

      • #2346983
        Paul T
        AskWoody MVP

        What speed test?
        Have you tried several speed test sites?

        What do you need that much speed for?

        cheers, Paul

      • #2347030

        Yes I have tried several Speedtest sites.  The google site and I have also contacted the google fiber support site and went through troubleshooting with them and they determined that there are no hardware issues (fiber jack and router).  The 500 Mbps service is the lowest they offer. The other is 1000 Mbps.

      • #2347072
        AskWoody Lounger

        You have mentioned Google Chrome in the post title, have you tried other Browsers for a test comparison in the Incognito equivalent?
        Give Edge a try (InPrivate) if you have it.
        I’ve just tried the Google Fiber Test (I haven’t got Google Fiber).

      • #2347224
        AskWoody Plus

        I tried Microsoft Edge browser and got the same results.

      • #2347398
        Paul T
        AskWoody MVP

        Do you have any plug-ins?

        cheers, Paul

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