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  • HP-Image 51.0.4840.0 file wants to download?

    Home Forums AskWoody support Productivity software by function HP-Image 51.0.4840.0 file wants to download?

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      • #2208053
        AskWoody Plus

        I recently added an HP Officejet Pro 9015 All in One printer to my Windows 10 Pro v1909 desktop and recently have been offered HP – Image 51.0.4840.0 via the Windows Updater.

        I keep hiding it via wushowhide, but it keeps reappearing daily.

        I assume this is a driver update for something to do with the HP Printer?  Scanner maybe?

        The HP Printer site does not show anything like this as a pending driver update.

        Does anyone know what this is?  What it is for/does?  How to keep it permanently hidden or stop downloading daily?  Or should I let Windows install?

        Windows 10 Pro x64 v1909 and Windows 7 Pro SP1 x64 (RIP)
      • #2208183

        maybe it’s time for you to install the latest drivers for your HP OfficeJet Pro 9015 printer directly from the HP support site first.

        maybe Win10 thinks you have an outdated driver.

        Edit – the “HP – Image” driver portion might be a scanner driver

        • This reply was modified 11 months, 2 weeks ago by EP.
      • #2288197
        AskWoody Plus

        Original posting by me above describes my Printer – OfficeJet Pro 9015 (same as 9010). I never installed the 51.0.4840.0

        Windows Updater now wants to download and install HP – Image 52.0.5158.0

        Exploring Device Manager, I am fairly certain that this is for the Scanner part of my printer as the current driver 50.0.4715.0 appears under Imaging Devices.

        The HP site does not list this driver or as separately available, however a Driverhub site does list it claiming it obtains drivers from original sources (hmmm).

        Since HP printer driver packages are very large and I have had problems with in the past, I rather not uninstall and install a new package just to get at this Image driver.

        While the census here is not to allow Windows to install  drivers,  would it be OK to allow Windows to install this one?  Or, in Device Manager under the Imaging Devices entry it does appear that the Update Driver button is available – would this be better than allowing Windows Update to install it?

        Would not letting Windows install this driver be a reason for holding up Ver 2004 from being available?


        Windows 10 Pro x64 v1909 and Windows 7 Pro SP1 x64 (RIP)
      • #2288280
        Paul T
        AskWoody MVP

        The easiest test is to make an image backup and then install the update.

        As always, this is after you have applied the “if it ain’t broke” rule.

        cheers, Paul

      • #2288315
        AskWoody Plus

        I appreciate the idea, but was hoping some members with HP Printers could check their Device Manager and under Imaging devices check out HP and under the Driver tab report the version number in use.

        If it is 52.0.5158.0 and they did not manually recently update their HP printer driver package, it would have to have been automatically installed by Windows (particularly Windows 10 Home version).

        I have Windows 10 Pro with Group Policy – Windows Update set to Do Not include Drivers but I still receive this driver from MS so surely others must be getting this installed.

        Windows 10 Pro x64 v1909 and Windows 7 Pro SP1 x64 (RIP)
        • #2288333
          AskWoody Plus

          If you do a search without clicking on any links: HP 52.0.5158.0, you will see that this is a printer driver. See if you can locate the driver from the official HP site.

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          • #2288341
            AskWoody Plus

            Thanks, if you read my post you’ll note that the HP site does not list or offer this driver individually – which I strongly believe is related to the printer’s scanner feature.

            It does appear to be utilized by many HP printer models but only seems to be offered by Windows itself (other than that Driverhub site which seems dubious).

            So Windows wants it, but can I trust it to properly install it?  If others have it, is would seem to indicate that the answer is yes.  Otherwise where does Device Manager obtain its Update Drivers button drivers?

            Windows 10 Pro x64 v1909 and Windows 7 Pro SP1 x64 (RIP)
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