HP printer cannot Scan to Network Folder unless Win 10 PC has logon password

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My new HP OfficeJet Pro 9015 will NOT Scan to Network Folder UNLESS there is a logon password on the Win 10 PC that holds the fully Shared and Permissioned target folder for the scans.

I don’t want to have a logon password on my warm and comfy home Win 10 PC.   Noooooooooooooo !!!!!

I have posted about this in the HP forum at < THIS LINK >  and with more details at Ten Forums at < THIS OTHER LINK >  but no answer so far.

As folks here are very knowledgeable, please take a look, esp. the second link, and provide any good thoughts.

Thanks !!!

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Hi @glnz-

I understand not wanting a password when accessing your home computer…

Have you thought about making a separate account, just for the printer? That way you can continue to access your current account the same way as always… and have a password protected account for the printer, that you need only access rarely? Then share the folder between the two accounts?

Even reviews don’t cover this kind of set up detail…

Non-techy Win 10 Pro and Linux Mint experimenter

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Elly – interesting and creative idea.

But let’s think it through:  Create second user account with password for logon.  Call it Junior.

1. Before we even consider the printer, won’t every logon require a choice of accounts, which is a step I don’t have right now?  Can the PC be set later to log on straight into my normal account, which it currently does?
2. So the scan target folder would be in Junior’s Documents, let’s say on his Desktop.  On my normal Desktop, I’ll have a link to it.  But when I try to open it from my normal link, won’t the PC prompt me for Junior’s password?  Maybe not – I don’t know.
3. If the answer to # 2 is Yes, could my link already include the password?  Keep in mind I’ll be accessing Junior’s target folder frequently – every time I scan a document from the printer to Junior’s target folder.
4. What else might happen on a Win 10 PC where the initial user account does not require a password but the new second user account does?

But thanks for creative idea – I might try it.

1 user thanked author for this post.

Elly

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I suspect it’s because you have “password protected sharing” turned on.
See this MS post for more info – but maybe not a fix.

cheers, Paul

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Paul T – Thanks for link.  Sounds like similar issues, just not from an HP printer.

FYI – I had already checked – my Password-Protected Sharing was and is Off.

Even though my Win 10 PC user account is Local and without a logon password, I do use OneDrive, which is connected to my [name]@outlook.com account, and it has a password.  Do you think I should try that password?

1 user thanked author for this post.

WSaerodrome

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Update – Nope.  My password for [name]@outlook.com does not work.

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I have always kept at least three accounts- Mine, Administrator, and Guest, so hadn’t thought through your use circumstances.

However, if you can get past having to initially choose which account to open, you can share a folder in File Explorer, with another account. Right click folder for menu, choose Give Access To. Selecting Everyone will allow access without using a password. Select Permission Level (Read, Read/Write) and then click Share.

Non-techy Win 10 Pro and Linux Mint experimenter

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As to #4- it is actually sometimes helpful, to have a second Windows account… like if you ever get hit with the empty desktop after an update, or to compare settings/behavior, or to diagnose whether something is Windows in general or something specific to a particular account… as well as running in a standard account, rather than an administrative account for security reasons.

Every account allows for individual adjustments regarding name, picture, password, and settings.

 

Non-techy Win 10 Pro and Linux Mint experimenter

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[glnz]

UPDATE – I have fixed this problem by

(a) enabling SMB 1 on my Win 10 Pro 64-bit PC (v 1909) in Windows Features,

(b) enabling SMB 1 in the Embedded Web Server (EWS) for my 9015 at Network – Advanced Settings – SMB, and

(c) DISABLING (unchecking) SMB 2 and 3 on the 9015 EWS in the same place.

I had done (a) and (b) before but not (c). (c) is necessary.

This is not good. SMB 1 is NOT secure. HP has failed to make SMB 2 and 3 work on Win 10 Pro.

HP has fallen down here.

• This reply was modified 2 years, 10 months ago by glnz.

2 users thanked author for this post.

RobM, Elly

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I had to leave SMB1 enabled on my home network since disabling SMB1 caused various issues. I simply rely on my AV to catch and alert to any unknown programs which try to run.

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glnz wrote:

I don’t want to have a logon password on my warm and comfy home Win 10 PC.   Noooooooooooooo !!!!!

I have had the same issue you are describing and fixed it using the method listed below. With apologies, it is from my “notes” and I no longer know where it came from.  If memory serves, some Windows 10 upgrades will “reset” the registry change that’s described and this would require it to be done again.

=======================================================

“Account restrictions are preventing this user from signing in”

The error happens because in Windows operating systems,  since XP, do not allow local users to log on remotely via network logon if the user account does not have a password set.

Setting a password for the user account that you want to login solves the problem but that would also mean you would have to type in the password every time you start the computer. You can also however disable the blank password check to allow Remote Desktop connection to login to account without password.

1. Click the Start button and type msc in the Search programs and files bar and hit enter.
2. At the left pane, go to Local Computer Policy > Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options
3. Look for “Accounts: Limit local account use of blank passwords to console logon only” and double click on it.
4. By default the Enable option is selected and all you need to do is select “Disable” and click OK.

Now you can connect to the computer using Remote Desktop and login to the user account that doesn’t have a password. Some Windows home do not have Group Policy Editor (gpedit.msc) and you would have to make the changes in the registry yourself.  Do this:

1. Type regedit at the Search programs and files bar and hit enter.
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
3. Look for LimitBlankPasswordUse name on the right pane, double click on it and set the value data to 0.

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Al – Do you think SMB 2 or 3 will work if I follow your guide?  Or do they absolutely require a logon password?

And if they work after I follow your guide, are they rendered less protective?

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[Al Taylor]

glnz wrote:

Al – Do you think SMB 2 or 3 will work if I follow your guide?  Or do they absolutely require a logon password? And if they work after I follow your guide, are they rendered less protective?

Good thing there’s lots of smart folks on the forum since this question is over my head and I can’t help.

I’m just a “regular user” who solved a problem similar to yours and I saved notes documenting it when it worked.

I’ve been using this process ever since Windows 8 and have run my various machines without any problems (that I’ve seen anyway).  I’m not sure of what the under-the-hood ramifications have been, but if there are any, I haven’t been affected by them.

• This reply was modified 2 years, 10 months ago by Al Taylor.

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glnz wrote:

This is not good. SMB 1 is NOT secure

This is only an issue if someone has a connection to your network. As long as you are behind a working router and your PC is not already compromised then using SMB1 is not a problem.

If a bad actor has access to your network / PC, SMB1 is the least of your problems.

cheers, Paul

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Surprised no one is mentioning “netplwiz.exe”  Put that in your run box and try it.  When password fields are left blank, which is often done when folks buy a PC and don’t want to be bothered with password login, you’ll get complaints from other apps and sharing.

netplwiz will let you install a login password, but there is a check box that makes the login never ask for it.

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