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  • HP tablet OS partition only 1.69GB free of 27.89GB

    Posted on cmptrgy Comment on the AskWoody Lounge

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 HP tablet OS partition only 1.69GB free of 27.89GB

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      • #2086132 Reply
        cmptrgy
        AskWoody Plus

        Tablet information: HP x2 Detachable 10-p0XX 64-bit tablet
        Windows 10 Home Intel Atom x5-Z8350 CPU @ 1.44GHz. 29 GB Hynix HBG4a2 (SSD). 2GB RAM.

        Disk management
        Windows (C): File System NTFS (BitLocker Encrypted) Capacity: 27.89GB Free space: 1.69GB % Free: 6%.
        Version 1703 wants to update to 1903 but there isn’t enough room (BTW almost every 1703 Cumulative update has failed since June 17, 2019).
        1903 Feature updates have been attempted & failed since the same dat June17, 2019)
        — WU reports 8GB free is required. There isn’t any data to be removed.

        There is a Windows10Upgrade folder holding 3.43GB but I wouldn’t want to delete that unless I know it’s safe to do so.

        On the File System NTFS (BitLocker Encrypted), I’ve never used that: would it be safe to unencrypt it?
        — I’ve read some BitLocker articles but its daunting to me.

        I need advice on how is it possible to get by with only a 29GB SSD so I can tell my friend what to do.

        HP EliteBook 8540w laptop Windows 10 Pro (x64)

      • #2086166 Reply
        Alex5723
        AskWoody Plus

        I need advice on how is it possible to get by with only a 29GB SSD so I can tell my friend what to do.

        First your friend needs to fully backup his tablet to an USB external drive.
        With the external USB drive connected your friend may be able to upgrade Windows 10 (the setup process with use the USB drive as part of free storage)

        • This reply was modified 2 months, 2 weeks ago by Alex5723.
        1 user thanked author for this post.
        • #2086256 Reply
          cmptrgy
          AskWoody Plus

          Thank you for your advice and I agree with it.
          I haven’t worked on a tablet, is it possible to use a higher capacity SSD in his unit?
          I haven’t found anything on that yet.

          Then there is the RAM: only 2 GB.
          Is it possible to go higher than that?

          I don’t see how the manual that’s available via HP Support Assistance is helpful about those questions.

          Well even though I’m asking those questions for my sake, I believe my friend should spend his money on a newer and more “robust” unit.

          HP EliteBook 8540w laptop Windows 10 Pro (x64)

      • #2086543 Reply
        MrJimPhelps
        AskWoody_MVP

        The internal drive is way too small. Also, 2 GB of RAM isn’t much.

        Your friend could possibly do an upgrade to the latest version of W10 by downloading the ISO file for that version to a flash drive, then running the ISO file from the flash drive. By doing the update from a flash drive, the update itself wouldn’t take up any space on the internal drive. Therefore, he might be able to pull it off successfully.

        If he decides to do the upgrade in this way, he should do two things:

        1. At the very beginning of the process, it will ask him if he wants to do updates. He should say no to that question. (He can do updates later.)

        2. He should do a “custom” upgrade (I believe that is what it is called), choosing to “keep everything” (files and apps). In this way, he won’t lose his stuff.

        I agree with you, he should get a better machine, one with a drive no smaller than 128 GB, and one with at least 8 GB of RAM. (4 GB is the bare minimum, but 8 GB would be a lot better.)

        Group "L" (Linux Mint)
        with Windows 8.1 running in a VM
        1 user thanked author for this post.
      • #2086769 Reply
        cmptrgy
        AskWoody Plus

        The internal drive is way too small. Also, 2 GB of RAM isn’t much.

        Your friend could possibly do an upgrade to the latest version of W10 by downloading the ISO file for that version to a flash drive, then running the ISO file from the flash drive. By doing the update from a flash drive, the update itself wouldn’t take up any space on the internal drive. Therefore, he might be able to pull it off successfully.

        If he decides to do the upgrade in this way, he should do two things:

        1. At the very beginning of the process, it will ask him if he wants to do updates. He should say no to that question. (He can do updates later.)

        2. He should do a “custom” upgrade (I believe that is what it is called), choosing to “keep everything” (files and apps). In this way, he won’t lose his stuff.

        I agree with you, he should get a better machine, one with a drive no smaller than 128 GB, and one with at least 8 GB of RAM. (4 GB is the bare minimum, but 8 GB would be a lot better.)

        Definitely a good plan.
        I found the appropriate manual and the unit can take a 128GB SSD but the RAM is maxed out at 4GB.
        Now I have the information to discuss what my friend needs to know.

        HP EliteBook 8540w laptop Windows 10 Pro (x64)

      • #2175924 Reply
        cmptrgy
        AskWoody Plus

        I have the device back hoping I can help my friend.
        — The source of his issues are that his 29 GB Hynix HBG4a2 (SSD) too full: only 4% free.

        Disk Management shows the Recovery partition (979 MB) is healthy & 100% free.
        — I plan on using the HP Recovery partition procedure as I’d like to know the original setup.
        — I have already tested the process to get started on it and hope there is enough free space to come to completion when I can get back to do so.

        He needs to verify his Gmail account settings are out of date but doesn’t know his password.
        — I’ve sent him the needed code to his cell phone address that but we will need to get together to be able to complete that procedure.

        Disk Management also showed Disk 0 Windows (C) is BitLocker Encrypted.
        — I don’t know how that could have happened as he has Windows 10 Home not Pro.
        — Anyway, I undid the BitLocker Encryption.

        ShowKeyPlus shows
        Product name: Windows 10 Home
        Version ID: 15063.1088 (64-bit OS)
        Product ID: xxxxx-xxxxx-xxxxx-AAOEM
        Installed Key: xxxxx-xxxxx-xxxxx-xxxxx-P7JVD
        OEM Key: xxxxx-xxxxx-xxxxx-xxxxx-P7JVD
        OEM Edition: Win 10 RTM Core OEM:DM

        Here is more background information
        The owner won the device via some raffle and received it brand new from a reputable company a few years ago.

        According to HP F1 System Information upon booting up: Born on date: 1/27/2018

        There are way too many failed windows updates recorded in windows update history.
        Update history shows
        — Failing 1803 WU attempts from June 17, 2019 thru Sep 9, 2019.
        — Failing with only a few successful Cumulative 1703 WU’s from June 17, 2019 thru Jan 16, 2020
        His Version 1703 (OS Build 15063.1088) wants to update to October 9, 2018—KB4462937 (OS Build 15063.1387)
        — During the attempt it stops at about 35% and reports that 8 GB free is required.

        Windows 10 Update Assistance was Created: Sunday April 29, 2018. Modified & accessed: Saturday December 15, 2018.
        — The owner doesn’t know what that is and how that got on there.
        — AFAIK, that doesn’t install w/o user intervention: is that true?
        — In addition $Windows.~BT is also on the system: why I don’t know.
        There was a Warranty: Start date: November 27, 2017 End date: December 31, 2018.
        — I’m not privy to how the born on date 1/27/2018 is later than the beginning of the warranty date November 27, 2017.

        SFC /SCANNOW & DISM /Online /Cleanup-Image /RestoreHealth cannot clean up some file issues.

        In Control Panel’s Programs & Features there are 15 entries of Microsoft Visual C++ 2005 thru 2015 Redistributable’s
        — How does that happen if the device was originally Windows 10 in 2018?
        — Is there a possibility the device had been upgraded to Windows 10 from a previous OS?
        — And then maybe clean installed later: I ask that because $Windows.~BT is on the system as mentioned above.
        — ShowKeyPlus doesn’t indicate that as it shows OEM Edition: Win 10 RTM Core OEM:DM

        HP EliteBook 8540w laptop Windows 10 Pro (x64)

      • #2176202 Reply
        Paul T
        AskWoody MVP

        I’d upgrade the SSD before doing anything else.
        Maybe someone here has an old one in need of a home?

        cheers, Paul

        1 user thanked author for this post.
      • #2176305 Reply
        cmptrgy
        AskWoody Plus

        I’d upgrade the SSD before doing anything else.
        Maybe someone here has an old one in need of a home?

        cheers, Paul

        I agree with that Paul.

        If I do that, how will I be able to use the HP Recovery partition procedure as I’m interested in finding out the original configuration of this device.
        — I’m having a hard time determining how in the world the device morphed into Windows Updates pretty quickly as it was received brand new.

        After that I plan on cloning the system to a 64GB SSD which I’m under the impression is the max this device can handle according to the manual.
        — I’ve tried searching HP’s parts for this device but that doesn’t come up so I’d have to call HP to find out.
        — I’ve also searched crucial but they don’t recognize this device.
        — Is there a company I can use to see what their recommended SSD capacity would be?

        HP EliteBook 8540w laptop Windows 10 Pro (x64)

        • #2176312 Reply
          jabeattyauditor
          AskWoody Lounger

          I think the x2 series came with EMMC drives – essentially a chip soldered to the motherboard. I doubt you’ll be replacing it with a larger one.

          1 user thanked author for this post.
      • #2176350 Reply
        cmptrgy
        AskWoody Plus

        I think the x2 series came with EMMC drives – essentially a chip soldered to the motherboard. I doubt you’ll be replacing it with a larger one.

        You are correct. I never noticed the bottom of the device isn’t accessible to get in there to change the SSD or anything else like what can be done on a laptop. I just double checked the manual and there aren’t any instructions on how to replace anything in there.
        — That information lets me know that if anyone asks me about purchasing a similar device to make sure they purchase it with the right components for it to run “correctly”
        — When I had gone through the manual, since I saw the different SSD’s & HDD’s, I now know like I said, buy the device with the correct components up front.

        HP EliteBook 8540w laptop Windows 10 Pro (x64)

      • #2176937 Reply
        mledman
        AskWoody Plus

        The source of his issues are that his 29 GB Hynix HBG4a2 (SSD) too full: only 4% free.

        Can you use a microSD memory card to add storage?

        Win 10 home - 1909
        Attitude is a choice...Choose wisely

        1 user thanked author for this post.
      • #2176979 Reply
        cmptrgy
        AskWoody Plus

        The source of his issues are that his 29 GB Hynix HBG4a2 (SSD) too full: only 4% free.

        Can you use a microSD memory card to add storage?

        Yes, that’s what I plan on doing when HP’s Recovery partition procedure is completed.
        I’ll show my friend how much space is already being taken up before anything is done on the device.
        Following up on how to keep Windows Updates up-to-date.

        The hang-up at this time is that his gmail.com email account needs verification but he doesn’t remember his password.

        HP EliteBook 8540w laptop Windows 10 Pro (x64)

        1 user thanked author for this post.
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