• HP Wolf Pro Security

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    #2505266

    Our new HP workstation shipped with HP Wolf Pro Security preinstalled.

    Never heard of it before we turned on the computer, so we are wondering if it is any good.

    According to HP, “Wolf Security is better for business” because it is:

    • Effective because it has:
      • Full-stack security: Layered resiliency from hardware to cloud
      • Endpoint isolation stops what NGAV and EDR can’t even see
      • Printers with advanced detection and self-healing capabilities
    • Efficient because it has:
      • Integrated IT and security risk management
      • Fewer alerts and false positives
      • Reduced endpoint incident analysis and remediation
    • Productive because it:
      • Manages risk without disrupting user experience
      • Enables work without worry, anywhere
      • Rapid IT disaster recovery at scale

    A fuller description of the technology can be found at  https://www.hp.com/us-en/security/products.html

    To date the only observation we have made is that what should be a powerful HP Z2 Tower G9 Workstation with:

    • Windows 11 Pro,
    • An Intel® Core™ i7-12700 Processor,
    • 16 GB (2 x 8 GB) DDR5-4800 UDIMM Memory, and
    • NVIDIA® T400 (4 GB GDDR6) Graphics;

    is a poor performer – with the dreaded Windows blue circle spinning while doing simple tasks such as sending e-mail, downloading files from the cloud, and working in Word 2021.  In addition the PC periodically freezes up while we are moving between applications.

    Does anyone else have experience with HP Wolf Pro Security?

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    • #2505326

      I’m having difficulty locating independent reviews for this security software: HP Wolf Pro Security.

      Carpe Diem {with backup and coffee}
      offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
      offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.674 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
      online▸ Win11Pro 22H2.22621.1105 x64 i5-9400 RAM16GB HDD Firefox110.0b5 MicrosoftDefender
      2 users thanked author for this post.
      • #2505346

        Other than reviews quoting HP representatives and HP’s own websites there is almost no information about Wolf Pro Security on line.

        Interesting since a large number, if not all, of  HP’s new PC are shipping with Wolf Pro preinstalled.

        1 user thanked author for this post.
        • #2505371

          You have encountered the company house organ.

          House organ:
          https://en.wikipedia.org/wiki/House_organ

          Carpe Diem {with backup and coffee}
          offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
          offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.674 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
          online▸ Win11Pro 22H2.22621.1105 x64 i5-9400 RAM16GB HDD Firefox110.0b5 MicrosoftDefender
        • #2505413

          Others seem to feel your pain:

          HP Wolf Security causing issues [four pages]

          (Mainly caused by conflicts with Sophos though.)

          Windows 11 Pro version 22H2 build 22621.1192 + Microsoft 365/Edge

          1 user thanked author for this post.
    • #2505426

      b

      We do not have Sophos but are experiencing the same problems as those discussed in the thread you provided the link for.

    • #2505677

      If you remove the wolf does the computer perform as expected?

      cheers, Paul

    • #2505773

      As the proverb goes…

      “self promotion is no recommendation”

      Just be aware of this:

      HP Wolf Pro Security service includes HP Sure Click Pro, HP Sure Sense Pro, HP TechPulse. HP Services are governed by the applicable HP terms and conditions of the service provider or indicated to Customer at the time of purchase. Applicable local law may grant additional legal rights to the customer. These rights are not affected in any way by HP’s terms and conditions or the HP limited warranty provided with your HP product. For details on system requirements, please see http://www.hpdaas.com/requirements. HP TechPulse is a telemetry and analytics platform that provides critical device and application data and is not sold as a standalone service. HP TechPulse adheres to the strict privacy rules of the General Data Protection Regulation and is ISO 27001 certified for information security. Internet access required to view the HP TechPulse portal. For complete system requirements, please see http://www.hpdaas.com/requirements. (my emphasis)”

      Given reported issues with it, I would describe it as manufacturer’s bloatware.

      Note that if you decide to uninstall it, you also need to uninstall the HP Security Update Service app or HP Wolf Security will install its agent again. 🙁

      Hope this helps…

      1 user thanked author for this post.
    • #2505920

      Looks as if we are on track to remove HP’s Wolf Pro Security and its related apps – including HP Sure Click Pro, HP Sure Sense Pro, HP TechPulse, and HP Security Update Service – over the weekend.

      We will replace it with ESET Internet Security – the security software that we have installed on our other PCs.

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