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  • IE11 Issue after April 2020 Win 7 rollup

    Home Forums AskWoody support Windows Windows 7 Windows 7 patches IE11 Issue after April 2020 Win 7 rollup

    • This topic has 8 replies, 2 voices, and was last updated 6 months ago by anonymous.
    Viewing 7 reply threads
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      • #2264831 Reply
        anonymous
        Guest

        We have several ESU licensed Win 7 clients that, when using IE11, can’t make an SSL connection to certain sites after the April rollup, specifically http://www.medicare.gov. We’re able to make SSL connections to other sites without any issues, like askwoody.com (smile). The issue seems to have started after the April rollup was installed.

        Is anyone aware of any issues like this with the April rollup? Or fixes?

        IE11 is our standard browser – we don’t use Firefox or Chrome.

      • #2264833 Reply
        anonymous
        Guest

        Additional documentation to the above – We get a screen that reads in part…

        This page can’t be displayed
        Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try reconnecting to … again.

        TLS 1.0., TLS 1.1, and TLS 1.2 are already turned on.

        1 user thanked author for this post.
      • #2264855 Reply
        GoneToPlaid
        AskWoody Plus

        I can confirm the same thing. This appears to be a Microsoft issue of not supporting the combination of security cyphers. See:

        https://security.stackexchange.com/questions/59459/how-widely-deployed-is-tls-with-cipher-ecdhe

        The medicare.gov website works fine in the Chrome and Firefox web browsers, but not in IE.

         

        2 users thanked author for this post.
      • #2264866 Reply
        Alex5723
        AskWoody Plus

        IE11 is our standard browser – we don’t use Firefox or Chrome.

        Why not use Edge ?

      • #2265048 Reply
        anonymous
        Guest

        Thanks all for the replies. We have been able to access medicare.gov many times recently with IE11 before the April patches, so we were either lucky or the cypher thing finally bit us. We noticed a connection issue fix in the May rollup, so we’ll try that.

        @Alex5723 This is Windows 7. Is there an Edge version for Win 7?

      • #2265056 Reply
        Alex5723
        AskWoody Plus

        @Alex5723 This is Windows 7. Is there an Edge version for Win 7?

        Yes, there is.

        https://www.microsoft.com/en-us/edge

        Attachments:
      • #2265055 Reply
        anonymous
        Guest

        Adding to our last reply…

        The Medicare website says they support IE 11.

        @Alex5723 – you are correct, there is a version of Edge for Win 7. Thanks for the suggestion.

        Our plan will be to put on the May rollup to see if the connection fix solves our problem. If not, then we’ll install Edge.

      • #2265308 Reply
        anonymous
        Guest

        The May Win 7 rollup didn’t fix the issue. Researching Edge vs Chrome

        • #2265316 Reply
          anonymous
          Guest

          anon wrote:
          Researching Edge vs Chrome

          Don’t know if you already found this, but topic (Edge, Edge vs Chrome) came up recently on this site:

          Is Chromium Edge really gaining users

          Hope this helps.

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