• iexplore.exe – Entry Point Not Found (IE7)

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    #452698

    (Edited by HansV to make URLs clickable – see Help 19)

    After getting back into my Window XP system through a back door (lost password), Windows XP was “repaired” with the installation CD, but apparently upset Internet Explorer. I tried opening IE only to get an error window iexplore.exe – Entry Point Not Found “The procedure entry point SHRegGetValueW could not be located in the dynamic link library SHWAPI.dll.” bash

    I haven’t found a match on Microsoft Support but http://support.microsoft.com/kb/829786%5B/url%5D and http://support.microsoft.com/kb/888162%5B/url%5D look similar.

    Would reinstalling the DLL files from the Windows XP installation disk correct the problem?

    Amy

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    • #1118375

      You can try that first.

      What is the latest service pack for Windows XP that you have installed? (You can see this by selecting Help | About in Windows Explorer)

    • #1118384

      I would try installing all the .dll’s first or insert your xp cd, holding down the shift key to prevent it from auto starting, go to Start>Run and enter sfc /scannow. This will scan all your OS files and will fix the corrupted one.

      This is just a guess, but if you have upgraded to IE7, you might try to roll back to IE6 and if that gets things right then, reinstall IE7.

      Before I posted this I checked Google and found an answer. Don’t know if it’s your answer, but you can find it here.

      • #1118446

        That is my exact error; and I believe their recommended solution, but that location is unavailable, which makes me think I am having a Windows XP version problem that is conflicting with IE7.

        Windows Update is unresponsive and the Windows Hotfix is not listed among the Programs to Add or Remove.

        I conducted the OS file scan per your instruction. That took about 20 minutes with no results even after a system reboot.

        To Hans’ question, I did the Run->winver and got the About Windows message Windows Version 5.1 (Build 2600.xpclient.010817-1148). I would have expected that to have read a Service Pack 2 version since I ran a plethora of Windows Updates when I reinstalled my system a few months ago and recall running the SP2 install.

        How would I roll back to IE 6? Is that on my Windows XP installation disk?

        Amy

        • #1118455

          You can find Microsoft”s instructions to uninstall IE7 & rollback to IE6 here. HTH

          • #1123389

            This may be of interest as well:
            http://www.experts-exchange.com/OS/Microso…Q_21169927.html%5B/url%5D

            The “shlwapi.dll” file seems to be updated frequently, and Amy must have a mismatch between this DLL and others on her computer. It is called the “Shell Light-Weight Utility Library”

            Amy, check to see what version you have. The one on this hotel’s box (IE7 and WinXP Pro) is 6.00.2900.2823 (xpsp.060106-1527).

            Perhaps downgrading to IE6 and then upgrading to IE7 will fix the problem? Should update all of the DLL’s appropriately.

            Another forum mentioned the running the system file checker *might* fix this. Type “sfc /scannow” in a Run box.
            ________________

            Geek note: Microsoft states “SHRegGetValue” has been deprecated and programs should be using “RegGetValue” in its place: http://msdn.microsoft.com/en-us/library/bb773536.aspx%5B/url%5D

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