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  • Is Google (Big Brother?) Drive Hiding Some Data?

    Posted on Michael Austin Comment on the AskWoody Lounge

    Home Forums Admin IT Lounge Is Google (Big Brother?) Drive Hiding Some Data?

    • This topic has 3 replies, 2 voices, and was last updated 5 months ago by anonymous.
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      • #1998429 Reply
        Michael Austin
        AskWoody Plus

        Google Backup and Sync screen 2

        Soooo… among other methods of data sharing and storage I’ve been using Google Drive a long time. You’ll recall when Google rolled out their Backup and Sync client. I find it works pretty well and allows me to share cloud copies of things between a desktop and laptop.

        You might find it interesting that Google tech support can in no way explain the extra 21.7 GB of data ascribed to me in their Web interface. I’ve around 105 GB data confirmed on my local drive. Google’s Web interface shows around 131 GB. That’s a 17% difference. Even Google’s tech wondered if something surreptitous by Google might be afoot.

        After 1 1/4 hours on the phone with Google two different techs couldn’t figure this out.

        With Google I’ve already been through the ideas that other shared, Google-specific, folders might be contributing data which are hidden. They aren’t. And even if Google’s local software was uploading data without my knowledge, the other folders from which Google could draw wouldn’t comprise 17% or 22 GB.

        In my screenshots, my 105 Backup and Sync GBs are a specific, intentionally-selected sub-folder of the main Documents folder containing 128.7 GB.

        Good ideas, anyone, to suss this out? Dank je 🙂

        Finance, social and tech founder. My new, planet-wide talk show, Casual Saints, is being readied for an April/May 2020 debut.

      • #1998496 Reply

        I have no privileged Google informant. I only offer a possible explanation.

        Seventeen percent sounds like a reasonable amount to reserve for “headroom” needed when folding in new incremental data and deleting redundant data. So on the one hand you are comparing the total value of actual data saved in your name against the other hand the total space allotted by Google for your account activity.

        If you observe these values over time, will this phantom value also grow and shrink in accordance with predictable use patterns, reflecting your required needs of the moment?

        This would be a sensible precaution by Google to balance customer service while maximizing available resources. The fact that a Google phone tech would not offer this explanation is not within my knowledge.

        1 user thanked author for this post.
        • #1999060 Reply
          Michael Austin
          AskWoody Plus

          You’re smart and reasonable. Thoughts not dissimiliar to those crossed my mind. But Google didn’t bother to inform their front-line support techs if that policy exists. Comparatively few of us corral their front- or back-range data dogies with my levels of care so I figure Google just does what its managers please without clear communication.

          Finance, social and tech founder. My new, planet-wide talk show, Casual Saints, is being readied for an April/May 2020 debut.

          • #1999270 Reply

            If my guess is accurate (which is not known), it would seem more of an engineer’s requirement than a manager’s whim. But opinions vary.

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