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  • itunes for win 7

    Home Forums AskWoody support Windows Windows 7 Questions: Windows 7 itunes for win 7

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      • #2317516
        qaz
        AskWoody Lounger

        hi, anyone know which exactly itunes i need for win7, 64bit, older pc with older graphics and sound. apple site is confusing about this

         

        thanx

      • #2317554
        Alex5723
        AskWoody Plus
        • This reply was modified 1 month, 3 weeks ago by Alex5723.
      • #2317558
        anonymous
        Guest

        ? says:

        hi gaz, looks like v12.10.10.2 from the list:

        https://en.wikipedia.org/wiki/History_of_iTunes#iTunes_12

        apple support page says:

        https://support.apple.com/downloads/itunes

        doesn’t specify which version maybe 12.10.8.5?. if you already have it installed just run the auto updater either from the itunes app or from windows “program files” or from windows installed program list….

      • #2317761
        ScotchJohn
        AskWoody Plus

        Gaz – if you’re going to stick with Win 7, you probably need to download and store the latest old version of iTunes that works with Win 7, because Apple Software Update is going to march you to the new version when you know that is not right.

        But, you do that anyway?

        Dell E5570 Latitude, Intel Core i5 6440@2.60 GHz, 8.00 GB - Win 10 Pro

      • #2317765
        qaz
        AskWoody Lounger

        ok i just upped to v12.10.10.2 but now it cant see my phone unless i restart itunes. [before it saw phone but no photos]. when it does see my phone theres no mention of photos anywhere, either on my phone or in the program

        -and my computer cant see the phone either
        -and i must select trust my computer each time i plug cable in
        – all diagnostics were passed . does this mean i have correct version? please answer

        thanks

        Microsoft Windows 7 Service Pack 1 x64 Ultimate Edition (Build 7601)
        Dell Inc. Inspiron 531
        iTunes 12.10.10.2
        FairPlay 2.14.46
        iPod Updater Library 12.0
        Apple Mobile Device 14.1.0.35
        Apple Mobile Device Driver 1.67.0.0
        Bonjour 3.1.0.1 (333.18)
        Gracenote SDK 3.06.1.3084
        Gracenote MusicID 3.06.1.3084
        Gracenote Submit 3.06.1.3084
        Gracenote DSP 3.06.1.3084

        iTunes Serial Number 000000005606C54C

        Current user is not an administrator.
        The current local date and time is 2020-12-07 10:45:36.
        iTunes is not running in safe mode.
        WebKit accelerated compositing is disabled.
        HDCP is not supported.
        Core Media is supported.
        Display scaling 125.00

        Video Display Information

        NVIDIA, NVIDIA GeForce 6150SE nForce 430
        NVIDIA, NVIDIA GeForce 8600 GT

        **** Runtime Libraries ****

        c:\windows\system32\msvcp140.dll: 14.24.28127.4
        c:\windows\system32\vcruntime140.dll: 14.24.28127.4
        c:\windows\system32\ucrtbase.dll: 10.0.10586.1412
        c:\windows\system32\vcruntime140_1.dll: 14.24.28127.4

        **** External Plug-ins Information ****

        Bonjour service 3.1.0.1 (333.18) is currently running.

        **** Network Connectivity Tests ****

        Network Adapter Information

        Adapter Name: {D78FF6CF-D299-4EBD-A839-F259E9F52154}
        Description: NVIDIA nForce 10/100 Mbps Ethernet
        IP Address: 192.168.1.2
        Subnet Mask: 255.255.255.0
        Default Gateway: 192.168.1.254
        DHCP Enabled: Yes
        DHCP Server: 192.168.1.254
        Lease Obtained: Mon Dec 7 10:16:31 2020

        Lease Expires: Thu Jan 1 00:00:00 1970

        DNS Servers: 208.67.222.222
        208.67.220.220

        Active Connection: LAN Connection
        Connected: Yes
        Online: Yes
        Using Modem: No
        Using LAN: Yes
        Using Proxy: No

        Firewall Information

        Windows Firewall is on.
        iTunes is enabled in Windows Firewall.

        Connection attempt to Apple web site was successful.
        Connection attempt to browsing iTunes Store was successful.
        Connection attempt to purchasing from iTunes Store was successful.
        Connection attempt to iPhone activation server was successful.
        Connection attempt to firmware update server was successful.
        Connection attempt to Gracenote server was successful.
        Last successful iTunes Store access was 2020-12-07 10:33:59.

        **** Device Connectivity Tests ****

        iPodService 12.10.10.2 (x64) is currently running.
        Apple Mobile Device Service 486.0.2.23 is currently running.
        iTunesHelper 12.10.10.2 is currently running.

        Universal Serial Bus Controllers:

        Standard OpenHCD USB Host Controller. Device is working properly.
        Standard Enhanced PCI to USB Host Controller. Device is working properly.

        No FireWire (IEEE 1394) Host Controller found.

        Connected Device Information:

        m’s iPhone, iPhone 6 running firmware version 12.4.9
        Serial Number: FFMS41JSG5MT

        **** Device Sync Tests ****

        Sync tests completed successfully.

        • #2317767
          Alex5723
          AskWoody Plus

          You are missing a driver.
          Search for iTunesDriver64_02.
          Which iPhone do you use ? Which OS ?

      • #2317766
        Alex5723
        AskWoody Plus

        because Apple Software Update is going to march you to the new version when you know that is not right.

        No. Apple won’t march him into new updates of iTunes, iCloud…
        When running iTunes you may get a windows stating of new version which you can ignore.
        There is no auto-update.

      • #2317823
        anonymous
        Guest

        ? says:

        gaz, i found this page that talks about the phone driver issue just disregard the part about using the driver easy.

        iPhone Not Showing Up on iTunes on Windows [Solved]

        • #2318091
          EP
          AskWoody_MVP

          not a good idea to be using 3rd party driver tools like driver easy to update drivers as they do not always provide the best drivers

      • #2318195
        DriftyDonN
        AskWoody Plus

        Didn’t I hear Itunes was going to be replaced soon? Please!!!! Sooner

      • #2318254
        qaz
        AskWoody Lounger

        You are missing a driver.
        Search for iTunesDriver64_02.
        Which iPhone do you use ? Which OS ?

        iphone 6 with latest update
        thanks

        • #2318259
          qaz
          AskWoody Lounger

          tryed looking for iTunes Driver 64 02. cant find one, any ideas
          thanks

          1 user thanked author for this post.
      • #2318263
        anonymous
        Guest

        ?say:

        is the phone connecting after updating the itunes version? if not look at the phone driver in your windows device manager (portable devices) when itunes is running and the phone is connected…

        • #2318276
          qaz
          AskWoody Lounger

          ?say:

          is the phone connecting after updating the itunes version? if not look at the phone driver in your windows device manager (portable devices) when itunes is running and the phone is connected…

          yes it connects and restore backup works too. but not seen in my computer and photos not seen by itunes
          thanks

      • #2318283
        Alex5723
        AskWoody Plus

        tryed looking for iTunes Driver 64 02. cant find one, any ideas
        thanks

        Have you tried the solutions at : https://support.apple.com/en-us/HT204095

        I can upload the file to Google drive if you wish.

        Have you tried installing the iTunes version I have recommended (for older video cards) ?

      • #2318316
        qaz
        AskWoody Lounger

        tryed looking for iTunes Driver 64 02. cant find one, any ideas
        thanks

        Have you tried the solutions at : https://support.apple.com/en-us/HT204095

        I can upload the file to Google drive if you wish.

        Have you tried installing the iTunes version I have recommended (for older video cards) ?

        yes i just finished trying the last of those apple solutions.

        would like to know where can i find that missing driver mentioned before i ask u to upload the file as kindly offered

        the itunes version i have is the one for old video cards
        thanx

        • This reply was modified 1 month, 2 weeks ago by qaz.
        • This reply was modified 1 month, 2 weeks ago by qaz.
        • #2318688
          anonymous
          Guest

          it came from apples site.

          update

          i just installed older version and couldn’t open cause of this:

          itunes library itl cant be read cause it was created by a newer version

          any ideas appreciated

      • #2318503
        qaz
        AskWoody Lounger

        looks like i missed a solution, i tryed installing that driver as it was indeed missing [as was pointed out to me] but error msg said that that inf file selected will not support this method of installation.

        does this mean i have wrong version?of either itunes or the driver
        thanks

      • #2318519
        anonymous
        Guest

        ? says:

        sorry you are still having problems. have you looked at your oem driver .ini file to see what is there?

        https://docs.microsoft.com/en-us/windows-hardware/drivers/devtest/pnputil-command-syntax

        pnputil.exe -e gives a list of oem files, then have you looked at usb in device manager? look in Portable Devices and Universal Serial Bus Controllers

        and show hidden devices in device manager:

        COMMAND LINE | To show hidden devices in Device Manager

        then there is Alex’s apple t-shoot page:

        https://support.apple.com/en-us/HT204095

        and lastly:

        https://support.apple.com/en-us/HT204275

      • #2318529
        qaz
        AskWoody Lounger

        You are missing a driver.
        Search for iTunesDriver64_02.
        Which iPhone do you use ? Which OS ?

        hi, would YOU mind suggesting where i could look for that driver
        or how to install it as i may have in on my pc [see last post]
        thaNKS

        • #2318530
          Alex5723
          AskWoody Plus

          I think you should install the version I recommended for older video drives.

      • #2318532
        anonymous
        Guest

        ? says:

        alex’s advice to follow apples t-shoot page is a good place to start, then i would run the pnputil.exe -e in a cmd window to see if you have the usbaapl.64.inf on-board, and you could run the “show hidden devices,” on Device manager, too.

          1. Click Start>Run.

        Type cmd.exe in the textbox and click OK.

        Type set devmgr_show_nonpresent_devices=1 and hit ENTER.

        Type cd\windows\system32 and hit ENTER.

        Type start devmgmt.msc and hit ENTER.

        When the device manager opens, click the View menu.

        Click Show Hidden Devices.

        and also item #7 from:

        https://www.makeuseof.com/tag/itunes-not-recognizing-iphone

        daughter’s iphone 4 had this problem and maybe the pink ipod she got for “good grades, ” back in the day. i think i ran through everything and still had to back up the music to a plugin usb drive and then burn down the cottage as g. born would say…

        Moderator Note: Edit to remove HTML. Please use “Text” tab when you copy/paste.

      • #2318543
        Alex5723
        AskWoody Plus
      • #2318628
        qaz
        AskWoody Lounger

        Try this driver iTunesDriver64_02 : https://drive.google.com/file/d/1Dp4txzZoN9TwQKrip80EKBh8bhyHgf4W/view?usp=sharing

        tryed to follow link bur google asks me to sign in , have never seen that before, any idea whats going on. it google no longer free?. the next attempt i got to the page but no driver to be seen, could u point me to it pls

        i tryed installing that driver as it was indeed missing [as was pointed out to me] but error msg said that that inf file selected will not support this method of installation.

        does this mean i have wrong version?of either itunes or the driver
        thanks

        • This reply was modified 1 month, 2 weeks ago by qaz.
        • #2318630
          Alex5723
          AskWoody Plus

          Download link works for me.

          You should be logged-in to Google/gmail…

          New software with drivers installations moved since Windows 10 to DCH (Declarative Componentized Hardware) from .inf
          Maybe that’s the reason you can’t install .inf with new versions of iTunes.
          From where did you download iTunes ?

          I still think you need that old version of iTunes (I did on my Windows 7).

          • This reply was modified 1 month, 2 weeks ago by Alex5723.
          • This reply was modified 1 month, 2 weeks ago by Alex5723.
          Attachments:
      • #2318635
        Cyrus Khambatta
        AskWoody Plus

        Hi, I’m on Windows7  Ultimate ( 32bit ) and an old machine, and I’m using Itunes v 12.10.9.3.

        I found this page very useful. https://discussions.apple.com/docs/DOC-6562.

        You’ll find all the installers there.

        Merry Christmas to all of you. Keep the partying to a minimum, and stay safe.

      • #2318692
        qaz
        AskWoody Lounger

        just installed older version but errors says it cant read directory itl cause it was created by older version. i thought i removed all traces of the newer version with revo uninstaller

        anyone know how to fix this

        wish someone would tell why google is asking me to sign in, in 20 years ive never played that game with them

        thanks

      • #2318708
        qaz
        AskWoody Lounger

        thanks to other people for various advice and links [that i haven’t commented on ] but i have followed links, the advice is a bit over my head

        wont let me edit so pls read my above post too

        ive got older version working now after deleting the offending library, and have got the usb driver too but it still wont import photos, in fact itunes says there is nothing on my device after syncing with it

        and my computer still wont see the phone

        and the phone always asks me if i trust this computer when plug in , but thats be the case for ages

        any ideas?

        thanks

        • This reply was modified 1 month, 2 weeks ago by qaz.
      • #2318769
        Alex5723
        AskWoody Plus

        and the phone always asks me if i trust this computer when plug in , but thats be the case for ages

        You should be logged into your iPhone/Apple iTunes with you AppleID and then trust your PC.

        Photos on the iPhone when connected to your PC (iPhone appears as device) are in DCIM folder.

        Attachments:
        1 user thanked author for this post.
      • #2319445
        qaz
        AskWoody Lounger

        sorry i need some more info, i dont recognize that picture, i do trust the phone/computer but as i said its seems stuck in a loop , i have to trust it every time connect to my pc, could fixing this help the itunes problem, although ive tried every suggested fix except resetting the phone but i dont wantto lose my data

        i know about (iPhone appears as device) are in DCIM folder. apparently my phone has nothing of any sort on it, itunes cant see the things on it

        as for logging in, i haven’t needed to do that for years, and everything including i tunes worked ok

        thanks

        • This reply was modified 1 month, 2 weeks ago by qaz.
        • This reply was modified 1 month, 2 weeks ago by qaz.
      • #2319446
        qaz
        AskWoody Lounger

        are u saying that logging in the apple may help the itunes problem we are discussing?

        • This reply was modified 1 month, 2 weeks ago by qaz.
      • #2319447
        qaz
        AskWoody Lounger

        wish someone would tell why google is asking me to sign in, in 20 years ive never played that game with them

        thanks

      • #2319452
        qaz
        AskWoody Lounger

        ok now im signed in , but it signed me into icloud for some reason , is that what you meant Alex?. anyway it has not fixed anything as i can see

        thanks

        it gets worse now im signed in im being pestered to download icloud to my pc and ive got 97 emails on my phone. ive never had email on my phone

        please,  someone  tell why google is asking me to sign in, in 20 years ive never played that game with them

        thanks

         

        • This reply was modified 1 month, 2 weeks ago by qaz.
        • This reply was modified 1 month, 2 weeks ago by qaz.
      • #2320073
        qaz
        AskWoody Lounger

        anyone have any further ideas, many questions still exist, cant help thinking that i’m posting to much detail here for people to follow

        and i still can’t tell why google is suddenly asking me to sign in. i suspect everyone knows except me 🙂

        anyway i did sign on to itunes as suggested here and matters just got for complicate not better. am not complaining i’ll try anything

        thanks

        • This reply was modified 1 month, 1 week ago by qaz.
      • #2320087
        anonymous
        Guest

        ? says:

        gaz, do you use gmail for your apple account? could be related to the recent problem?  have you looked at one of the (97) messages on your phone to see if they are related to signing in to your itunes account?

         

      • #2320108
        qaz
        AskWoody Lounger

        ? says:

        gaz, do you use gmail for your apple account? could be related to the recent problem?  have you looked at one of the (97) messages on your phone to see if they are related to signing in to your itunes account?

         

        first 3 were warning me someone logged in to my apple acct [that was me], all other are a mix of  marketing [why i hate iTunes so much, i curse to person that made me buy an apple phone :~)]

        no gmail

        thanks

      • #2320121
        Alex5723
        AskWoody Plus

        ok now im signed in , but it signed me into icloud for some reason , is that what you meant Alex?. anyway it has not fixed anything as i can see

        Signing in to Google has nothing to do with Apple.

        If you haven’t download the driver file yet you can download from here :

        https://www11.zippyshare.com/v/aWvp7Xyx/file.html

        ps. Never got any marketing offers from Apple/iTunes in the last 10 years.

        • This reply was modified 1 month, 1 week ago by Alex5723.
      • #2320117
        anonymous
        Guest

        ? says;

        gaz, i agree about iphone(s). i managed itunes (on XP and Vista and win7) for my daughter for at least a decade and the iphone sync problem was one of the many issues along the way. i put the library (.itl) of music (over 50,000 songs) on a usb drive and did the base itunes version updates with the music drive disconnected then pointed itunes to it then synced her iphone (s) (4, 6 and 11). maybe it is time to back up everything and take another run it the problems with a fresh try? or, you could keep trying to iron out the various problems…

      • #2320126
        qaz
        AskWoody Lounger

        ok now im signed in , but it signed me into icloud for some reason , is that what you meant Alex?. anyway it has not fixed anything as i can see

        Signing in to Google has nothing to do with Apple.

        If you haven’t download the driver file yet you can download from here :

        https://www11.zippyshare.com/v/aWvp7Xyx/file.html

        ps. Never got any marketing offers from Apple/iTunes in the last 10 years.

        • This reply was modified 1 month, 1 week ago by Alex5723.

        sorry u lost me , am signed in to apple . google was/is an access issue. followed that link just now and its forbidden, last time i tried google tried to make me sign in , as i said then ive never done/seen that, it may be a scam

        as i said further back i now have the usb driver visible in windows since i got the other  itunes version, is is that what i’m suppose to be downloading?

        id luv to download it if i still need it, if u would stick around and be good enough to help me sort access to it and tell me if i now have it [see previous para]

        thanks

        • This reply was modified 1 month, 1 week ago by qaz.
        • This reply was modified 1 month, 1 week ago by qaz.
      • #2320136
        qaz
        AskWoody Lounger

        ok now im signed in , but it signed me into icloud for some reason , is that what you meant Alex?. anyway it has not fixed anything as i can see

        Signing in to Google has nothing to do with Apple.

        If you haven’t download the driver file yet you can download from here :

        https://www11.zippyshare.com/v/aWvp7Xyx/file.html

        ps. Never got any marketing offers from Apple/iTunes in the last 10 years.

        • This reply was modified 1 month, 1 week ago by Alex5723.

        sorry u lost me , am signed in to apple . google was/is an access issue. followed that link just now and its forbidden, last time i tried google tried to make me sign in , as i said then ive never done/seen that, it may be a scam

        as i said further back i now have the usb driver visible in windows since i got the other  itunes version, is is that what i’m suppose to be downloading?

        id luv to download it if i still need it, if u would stick around and be good enough to help me sort access to it and tell me if i now have it [see previous para]

        thanks

        • This reply was modified 1 month, 1 week ago by qaz.
        • This reply was modified 1 month, 1 week ago by qaz.

        well i have about 70 emails trying to sell me features and other c*** i dont want all from apple. they may span back years. Ive never signed in to apple until i was told here to do it

      • #2320144
        Alex5723
        AskWoody Plus

        well i have about 70 emails trying to sell me features and other c*** i dont want all from apple.

        Post a screenshots of such emails from Apple.
        Could it be that your AppleID has been hacked ?

        If your iPhone is acknowledged when connected to your PC then you don’t need the USB driver.

      • #2320156
        qaz
        AskWoody Lounger

        well i have about 70 emails trying to sell me features and other c*** i dont want all from apple.

        Post a screenshots of such emails from Apple.
        Could it be that your AppleID has been hacked ?

        If your iPhone is acknowledged when connected to your PC then you don’t need the USB driver.

        yeas it is seen  but it thinks there nothing on my phone in any folder .

        do u really want the screen shot?, im going to remove my membership to i cloud soon as i can. the mail looks genuine, also lots from applesupport@inside apple  etc. i don’t know why there offering free support

        i was right they go back 7 years ha ha

      • #2320177
        Alex5723
        AskWoody Plus

        im going to remove my membership to i cloud soon as i can.

        With no iCloud account you can’t backup/restore your iPhone in case of crash…

        Your iPhone backups automatically to iCloud whenever it is charging and connected to your wi-fi network unless you disable the function.

      • #2320196
        qaz
        AskWoody Lounger

        im going to remove my membership to i cloud soon as i can.

        With no iCloud account you can’t backup/restore your iPhone in case of crash…

        Your iPhone backups automatically to iCloud whenever it is charging and connected to your wi-fi network unless you disable the function.

        ah, i assumed it was to the pc, interesting. anyway i wont be using backup the phone is not my main one, i just want to be able to get pics of it

        whats next for me to try?

        dont forget it asks to trust my pc every time it connects and Ive tried all fixes

        thanks
        h

      • #2320237
        Bill C.
        AskWoody Plus

        im going to remove my membership to i cloud soon as i can.

        With no iCloud account you can’t backup/restore your iPhone in case of crash…

        Your iPhone backups automatically to iCloud whenever it is charging and connected to your wi-fi network unless you disable the function.

        ah, i assumed it was to the pc, interesting. anyway i wont be using backup the phone is not my main one, i just want to be able to get pics of it

        whats next for me to try?

        dont forget it asks to trust my pc every time it connects and Ive tried all fixes

        thanks
        h

        If I remember correctly, I had to go into settings on my desktop iTunes to allow automatic log-ins.

        I am on a almost 10 year old Win7Pro-64 PC that is running the newest version of iTunes. No problems. I use iTunes ONLY to transfer my existing MP3 rips to the iPad and a few to my iPhone. I do not have any music on iCloud as I only have the basic iCloud. I also do not backup photos to iCloud. I have excluded music, email, photos, and messages from the automatic iCloud backups of the phone and iPad. I move images and music to my main PC (Linux) and the Win7Pro-64 PC HDD and SSD and also have a USB HDD backup.

        When I installed iTunes it nagged about iCloud for PC, but I dismissed them and in the Apple Software updater and the told it to ignore all software EXCEPT iTunes.

        Another thing you may have to check is your iPhone settings, as to what you are allowing to be automatically backed up to iCloud, etc.

      • #2320372
        qaz
        AskWoody Lounger

        im going to remove my membership to i cloud soon as i can.

        With no iCloud account you can’t backup/restore your iPhone in case of crash…

        Your iPhone backups automatically to iCloud whenever it is charging and connected to your wi-fi network unless you disable the function.

        ah, i assumed it was to the pc, interesting. anyway i wont be using backup the phone is not my main one, i just want to be able to get pics of it

        whats next for me to try?

        dont forget it asks to trust my pc every time it connects and Ive tried all fixes

        thanks
        h

        If I remember correctly, I had to go into settings on my desktop iTunes to allow automatic log-ins.

        I am on a almost 10 year old Win7Pro-64 PC that is running the newest version of iTunes. No problems. I use iTunes ONLY to transfer my existing MP3 rips to the iPad and a few to my iPhone. I do not have any music on iCloud as I only have the basic iCloud. I also do not backup photos to iCloud. I have excluded music, email, photos, and messages from the automatic iCloud backups of the phone and iPad. I move images and music to my main PC (Linux) and the Win7Pro-64 PC HDD and SSD and also have a USB HDD backup.

        When I installed iTunes it nagged about iCloud for PC, but I dismissed them and in the Apple Software updater and the told it to ignore all software EXCEPT iTunes.

        Another thing you may have to check is your iPhone settings, as to what you are allowing to be automatically backed up to iCloud, etc.

        i have same pc as u. if i reset the phone to fix the asking to trust nonsense  every time will a backup restore replace all numbers/letters i need to connect to router

        thanks

        • #2320620
          Paul T
          AskWoody MVP

          i have same pc as u

          gaz, please don’t quote the entire post. You can highlight a section of text and then click the Quote button.

          cheers, Paul

      • #2320666
        qaz
        AskWoody Lounger

        does anyone know what things i lose if i reset the phone and which things the backup will restore

        thanx

        • #2320676
          Alex5723
          AskWoody Plus

          If you reset your iPhone wiping all apps and data you lose will everything and get the iPhone in the state as new.
          If you made a backup to iCloud or locally on your PC, restore will bring back everything.
          If you created an encrypted local backup you will get your passwords, health… too.

          Attachments:
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