• Laptop powers off during KB5026361 update

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    My Sony Vaio VPSC31FM shuts down during the installing phase of the KB5026361 update. When it is powered back on, the install starts again, then the machine powers off, etc., in a loop.

    How do I interrupt this loop, and what is the fix?



    Dave Hunter

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    • #2562680

      That sounds more like a power supply issue.  Is the battery removable?  You can boot into safe mode, and delete the software distribution folder, but if the root cause is battery/power supply it will probably turn off quickly anyway.

      Susan Bradley Patch Lady/Prudent patcher

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    Reply To: Laptop powers off during KB5026361 update

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