• Lotus Notes problems

    • This topic has 2 replies, 3 voices, and was last updated 8 years ago.
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    #499802

    Hi everyone, I have the following issue with Lotus Notes:
    When I first used lotus on my home PC, it worked fine. For no reason, I get the following messages now:
    a. Bookmark File does not exist (I then click ‘ok’)
    b. You cannot quit Notes because a dialog is active. Switch to notes first, close the dialog and then exit Notes. (I then click ‘ok’)
    c. File does not exist: mailbox.ntf (I then click ‘ok’)
    What is it??? How to fix it? :huh:

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    • #1503078

      Which version of Notes? Details about your computer, please, can be so helpful.

      Before you wonder "Am I doing things right," ask "Am I doing the right things?"
    • #1504798

      Hi everyone, I have the following issue with Lotus Notes:
      When I first used lotus on my home PC, it worked fine. For no reason, I get the following messages now:
      a. Bookmark File does not exist (I then click ‘ok’)
      b. You cannot quit Notes because a dialog is active. Switch to notes first, close the dialog and then exit Notes. (I then click ‘ok’)
      c. File does not exist: mailbox.ntf (I then click ‘ok’)
      What is it??? How to fix it? :huh:

      The files that are missing are part of the standard Notes client installation. Something or someone must have deleted them or some other aspect of the Notes client has gotten corrupted.

      The only suggestion I can give is to try a repair of the Notes client via the Windows Programs and Features. If that doesn’t work, uninstall and then reinstall.

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