• malwarebytes popup

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    #2369296

    I just ‘upgraded’ my free version of malwarebytes and I got a popup:

    Capture-2

    No way to close from the box, needed to goto tray to close.

    This on top of MB being very unfriendly to my non standard screen resolution/font size combo. Main MB screen too big not allowing access to choices at top and bottom of screen. Move function now impossible to use (for what ever reason) as any attempt to use mouse puts window back where it started.

    So anybody have suggestions for a scan on demand program to replace it??

    🍻

    Just because you don't know where you are going doesn't mean any road will get you there.
    Viewing 12 reply threads
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    • #2369303

      Emsisoft Emergency Kit free works for me
      https://www.emsisoft.com/en/tools/emergencykit/

      I use it on a USB flash drive a few times a year: it automatically asks me if I want to update to the latest version each time: I accept.

      I find it also very helpful when helping others whose systems are infected even w/o Emsisoft on their PC’S.

      HP EliteBook 8540w laptop Windows 10 Pro (x64)

      1 user thanked author for this post.
    • #2369314

      No way to close from the box, needed to goto tray to close.

      You should zoom down the page.

    • #2369333

      I have been very pleased with MalwareBytes.  It has caught some nasties that Norton had not.

    • #2369334

      Have you tried posting to the Malwarebytes support forum?

      https://forums.malwarebytes.com/forum/41-malwarebytes-for-windows-support-forum/

       

      1 user thanked author for this post.
    • #2369356

      If you look closely, there is the word ‘close’ in the upper right, it’s just in a hard to see colour. Does this not work?

      Honestly, I wouldn’t uninstall Malwarebytes. It can’t be beaten for its combination of ease of use and thoroughness, and is recommended as the first port of call by the virus removal forums. I just recommend that you don’t have it open automatically on startup, and close it in the tray when you’ve finished scanning. That will stop the pop-ups, which, in my experience, only pop-up after an hour or so of the program being open. It’s an on-demand scanner – you don’t need it running in the background all the time anyway.

      1 user thanked author for this post.
      • #2369365

        Sky: “I just recommend that you don’t have it open automatically on startup, and close it in the tray when you’ve finished scanning.

        I have Free Malwarebytes version 4.9.7 (that MB informs is the latest version, is it?) set to update automatically, and there is nowhere in its setup a “launch at startup” option to be clicked on or off. So, am I guessing correctly this is a feature of the paid version only?

        Also: I have not seen yet the popup Wavy refers to in is initial comment. Or any other popup coming from MB.

        Ex-Windows user (Win. 98, XP, 7); since mid-2017 using also macOS. Presently on Monterey 12.15 & sometimes running also Linux (Mint).

        MacBook Pro circa mid-2015, 15" display, with 16GB 1600 GHz DDR3 RAM, 1 TB SSD, a Haswell architecture Intel CPU with 4 Cores and 8 Threads model i7-4870HQ @ 2.50GHz.
        Intel Iris Pro GPU with Built-in Bus, VRAM 1.5 GB, Display 2880 x 1800 Retina, 24-Bit color.
        macOS Monterey; browsers: Waterfox "Current", Vivaldi and (now and then) Chrome; security apps. Intego AV

        • #2369540

          MWB-Free-Startup

          Windows 11 Pro version 22H2 build 22621.2361 + Microsoft 365 + Edge

          • #2369558

            b: Thanks for the information. But it does not apply to my Mac version, it has no “Security” tab in “Settings.” Can  this possibly explain why I don’t get unwelcome popups? (The “Advanced” tab is for controlling CPU usage.)

            It looks like the Mac’s Free version 4.9.7 (I let it update automatically) is not set to launch at startup by default, or that it can be made to do so by using its controls in “Settings” as, either way, there is nothing there for that:

             

            MB.for_.Macs_.Settings

            Ex-Windows user (Win. 98, XP, 7); since mid-2017 using also macOS. Presently on Monterey 12.15 & sometimes running also Linux (Mint).

            MacBook Pro circa mid-2015, 15" display, with 16GB 1600 GHz DDR3 RAM, 1 TB SSD, a Haswell architecture Intel CPU with 4 Cores and 8 Threads model i7-4870HQ @ 2.50GHz.
            Intel Iris Pro GPU with Built-in Bus, VRAM 1.5 GB, Display 2880 x 1800 Retina, 24-Bit color.
            macOS Monterey; browsers: Waterfox "Current", Vivaldi and (now and then) Chrome; security apps. Intego AV

            • #2369565

              I was just looking at the support section for Malwarebytes on Mac and, it appears, you’re right…Malwarebytes for Mac has no setting comparable to what it’s got on Windows for launching at the startup of the OS.

              For those using Malwarebytes’ paid version on a Mac and who really do want to make sure it runs when the OS starts, a call to Malwarebytes’ support line may offer some further insight into whether or not it has the possibility of running when the OS starts.

              On Windows, the paid version runs when Windows starts, as most default anti-crapware programs do that are supposed to prevent crapware from getting on to the computer do in the first place.

              Since there is a paid version for Macs as well, I would think that it would run by default at the startup of the OS like it does for Windows since it offers real-time protection for the computer just like the Windows version does.

              A comparison of the features of the paid and free versions of Malwarebytes can be found here. If a box comes up offering to download the program, just dismiss it by closing the box, which will leave you with a page that shows a comparison chart for the free and paid versions. Please note, the comparison is for the paid and free versions for both Mac and Windows, and the differences between Mac and Windows will be denoted with an asterisk by the individual features that aren’t supported in the Mac version.

              • This reply was modified 2 years, 3 months ago by Bob99.
              1 user thanked author for this post.
            • #2369572

              Bob99: So the main difference between paid and free MB for Macs is that the paid one also works in real time, while the free version works only on demand. The other features, such as preventing ransomware attacks from succeeding are only in the paid Windows version.

              Ex-Windows user (Win. 98, XP, 7); since mid-2017 using also macOS. Presently on Monterey 12.15 & sometimes running also Linux (Mint).

              MacBook Pro circa mid-2015, 15" display, with 16GB 1600 GHz DDR3 RAM, 1 TB SSD, a Haswell architecture Intel CPU with 4 Cores and 8 Threads model i7-4870HQ @ 2.50GHz.
              Intel Iris Pro GPU with Built-in Bus, VRAM 1.5 GB, Display 2880 x 1800 Retina, 24-Bit color.
              macOS Monterey; browsers: Waterfox "Current", Vivaldi and (now and then) Chrome; security apps. Intego AV

            • #2369574

              So would appear, judging from the looks of the comparison chart!

    • #2369364

      If you look closely, there is the word ‘close’ in the upper right, it’s just in a hard to see colour. Does this not work?

      Nice catch! That really is sneaky . . .

    • #2369452

      You should zoom down the page.

      ?? can u explain that please

    • #2369536

      I use Defender and Malwarebytes adwcleaner

    • #2369548

      Not sure what malwarebytes is good for these days, decent AV’s do the same thing.  They always have.  I’ve never caught anything with Malwarebytes, only a few petty adware pups with Adwcleaner.  If you really, really have to use it, install it, run it, remove it, repeat in six months.  Too many layers of security stuff can make a phlegmatic mess out of the fastest system.  Malwarebytes + Defender is world wide wait redux, extremely slow.

      We’ve been using eset nod 32 AV for 2-3 years after switching from Bitdefender when it started being bundled with a poor VPN.  eset does the same things plus much more and has little speed impact.  Can be left to do its thing or you can go into it very deeply, Kaspersky style deep.  Huge, complicated but understandable interface.

    • #2369568

      @wavy

      I just updated my free version of Malwarebytes last weekend on Sunday the 30th from 4.3.0.98 with component package version 1292 to 4.4.0.117 with component package version 1308 using the built-in updater and never got the pop up about a Father’s Day special offer. I’ve just noticed that the latest component package is now 1318, so let’s see if I get the popup with the offer. I’ll post my results here.

      • #2369575

        Just updated Malwarebytes’ component package and definitions to the very latest using the built-in updater, and thus far have NOT gotten any pop-ups with a Father’s Day offer of any kind.

        I did take a look into the settings, and, under the Notifications settings, I have one labeled “Show all notifications in Windows notification area” set to Off, so maybe that’s why I haven’t gotten any pop-ups with the free offer.

        I also have notifications turned off on the General settings page for notifying me of a new version being available and for automatically downloading and installing updates, so those two settings might also make a difference.

    • #2369648

      Not sure what malwarebytes is good for these days, decent AV’s do the same thing

      You should always have a second line of defense. Not every piece of malware is detected by your AV of choice.

      cheers, Paul

      1 user thanked author for this post.
    • #2369770

      @wavy are you still receiving the Father’s Day sale: 50% off popup?
      — If so, is it at start-up or an occasional popup?

      When you close it in the goto tray, are you able to use the upgraded’ free version on demand as usual”?

      HP EliteBook 8540w laptop Windows 10 Pro (x64)

      • #2369926

        Just that once, now I have real time disabled. So no popups.

        🍻

        Just because you don't know where you are going doesn't mean any road will get you there.
        1 user thanked author for this post.
    • #2369803

      I got a Father’s Day sale pop-up yesterday from MalwareBytes, but it had a white X at top right to dismiss it instead of blue-on-blue Close text. Perhaps they had some complaints?

      Windows 11 Pro version 22H2 build 22621.2361 + Microsoft 365 + Edge

      2 users thanked author for this post.
      • #2369955

        Wavy – when you say “. . . . now I have real time disabled” – what are you disabling as the free version has no real time protection, it never has.

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