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There are isolated problems with current patches, but they are well-known and documented on this site. |
Last night Malwarebytes took over the memory of my system. I was playing with it this morning, and left to do a task. When I came back my system was “black”. No activity, no response. I shut it down and restarted. Malwarebytes started taking memory again… Had to remove it…
Any ideas what happened?
BTW – this was Malwarebytes PRO… not free…
It appears you have a bad update on board:
ATTENTION!
CLOSE MALWAREBYTES IMMEDIATELY NOW! They apparently released a bad update which completely clogs up RAM and can crash your PC. I have 3 here which have that issue now.
— EpicLPer (Stefan Kern) (@EpicLPer) 27 January 2018
This tweet offers a method to kill the process in a specific order (not personally tested):
Response from Malwarebytes:
Please note that we are aware of the current update issues and the complete Malwarebytes team is all hands on deck to fix this ASAP. Thank you for your patience and understanding. https://t.co/TLtSG1TIQv
— Malwarebytes (@Malwarebytes) 27 January 2018
Article from BleepingComputer:
https://www.bleepingcomputer.com/news/security/malwarebytes-update-released-to-fix-high-cpu-and-memory-usage-in-mbamservice-exe/
MalwarebytesyourRAM!
Both v2.x and v3.x of Malwarebytes were affected – but v3.x was hit by the double issues of the program grabbing all of your RAM (13GB in one reported case) and also blocking access to many legitimate websites (inc Facebook.com, many Google sites, AdBlock-Plus updates and many more).
v2.x of Malwarebytes only suffered the second problem from my own experience. I am still waiting for v3.x to become more stable before swapping over.
Malwarebytes official guidance posted by the CEO himself!
As long as you have the following database/package update or later you are fine:
Update package version 1.0.3803 (Malwarebytes 3) – shown in the About screen
Database version 2018.01.27.12 (Malwarebytes 2.x) – on the Dashboard screen
Normality should then be restored.
Malwarebytes has fixed the issue.
If you want the Free version, after you install go to Settings\Account (last tab to right) and disable the Trial version. You can also set it on the second tab from the left in settings to “not start when Windows starts” so it doesn’t run in the background all the time.
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