• Malwarebytes – YIKES!!


    Last night Malwarebytes took over the memory of my system. I was playing with it this morning, and left to do a task. When I came back my system was “black”. No activity, no response. I shut it down and restarted. Malwarebytes started taking memory again… Had to remove it…

    Any ideas what happened?

    BTW – this was Malwarebytes PRO… not free…

    3 users thanked author for this post.
    Viewing 7 reply threads
    • #162623

      It appears you have a bad update on board:

      8 users thanked author for this post.
    • #162625

      Tell us about your system – RAM, CPU?
      What version of Windows?
      Malwarebytes Free or paid?
      Latest version or old version of MB?

      • #162636

        Tell us about your system – RAM, CPU? 16G; i7-6700K
        What version of Windows? 10 pro
        Malwarebytes Free or paid? paid
        Latest version or old version of MB? Latest

      • #162651

        8.00GB Dual-Channel DDR3
        AMD Athlon II X2 220
        Windows 7 Pro
        MBAM Paid (latest version)

        Advice to Quit MBAM > restart MBAM > Manually update MBAM didn’t work the first time. Still had CPU running almost flat out at ~92-99%.
        Worked second time round and MBAM’s processor usage is now so low that Process Hacker (which I use instead of Task Manager) no longer shows it at all in the tray icon tooltip. So, kudos for fixing it so quickly… but brickbats in general (and loss of confidence) for inadequate testing (and because this is the 3rd time in the last 12 months I’ve had issues with MBAM’s web protection shutting down and abnormal processor usage causing system freezes. Gah!

    • #162630

      My Malwarebytes free doesn’t update automatically – it seems to me it has got to the point where you wouldn’t want anything to update automatically any more.

      Windows 10 Home 22H2, Acer Aspire TC-1660 desktop + LibreOffice, non-techie

      2 users thanked author for this post.
    • #162644

      Back in business. Installed one of my 2.x versions, and Malwarebytes updated, and updated, and updated again, and all “appears” to be well.

      Thank you for all your QUICK responses!!

      2 users thanked author for this post.
    • #162767


      No problem can be solved from the same level of consciousness that created IT- AE
      3 users thanked author for this post.
    • #162790

      Both v2.x and v3.x of Malwarebytes were affected – but v3.x was hit by the double issues of the program grabbing all of your RAM (13GB in one reported case) and also blocking access to many legitimate websites (inc Facebook.com, many Google sites, AdBlock-Plus updates and many more).
      v2.x of Malwarebytes only suffered the second problem from my own experience. I am still waiting for v3.x to become more stable before swapping over.

      Malwarebytes official guidance posted by the CEO himself!

      As long as you have the following database/package update or later you are fine:
      Update package version 1.0.3803 (Malwarebytes 3) – shown in the About screen
      Database version 2018.01.27.12 (Malwarebytes 2.x) – on the Dashboard screen
      Normality should then be restored.

      1 user thanked author for this post.
    • #163037

      I am still somewhat confused. I currently have no malwarebytes on my machine. I have just downloaded the installation file for the “free” version, which apparently now must be a free trial of the premium version. It is If I run this and install, will I be okay? If I need to update will the update be the new improved update? Thanks.

      • #163040

        Malwarebytes has fixed the issue.

        If you want the Free version, after you install go to Settings\Account (last tab to right) and disable the Trial version. You can also set it on the second tab from the left in settings to “not start when Windows starts” so it doesn’t run in the background all the time.

        2 users thanked author for this post.
    • #163045

      Thank you PKCano! Installed, disabled, scanned. No glitches!

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