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  • Manual shut down causes event log errors Win10 v1909

    Home Forums AskWoody support Windows Windows 10 Windows 10 version 1909 – November 2019 Update Manual shut down causes event log errors Win10 v1909

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      • #2266888 Reply
        mpw
        AskWoody Plus

        I installed April update KB4549951 on May 7, 2020.  Beginning May 8, when I shut down my computer, i.e. Start>Power>Shut Down, I get these errors when I turn it back on.

        Critical 5/28/2020 1:40:21 PM       Kernel-Power Event ID  41 (63)

        The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

        Error  5/28/2020 1:40:19 PM       Kernel-Boot   Event ID   29
        Windows failed fast startup with error status 0xC00000D4.
        Error  5/28/2020 1:40:29 PM      Event log        Event ID   6008

        The previous system shutdown at 7:23:45 AM on ‎5/‎28/‎2020 was unexpected.
        Is this a known problem with KB4549951 update?

        I also got HP Inc. – Software Component – 1.20.1790.0
        Bus reported device description – HP Application Enabling Services
        Device description – HP Application Driver Component

        Or a problem with HP update?

        HP Pavilion Desktop TP01-0050 – 64 bit
        Windows10 Home v1909 – Build 18363.900
        Windows Defender and Windows Firewall
        Microsoft Office Home and Business 2019

      • #2267003 Reply
        Paul T
        AskWoody MVP

        Try a file system fix.

        1. Open an admin Command Prompt (Windows+R ,cmd, Ctrl+Shift+Enter).
        2. Type: sfc /scannow
        3. Type: dism /Online /Cleanup-Image /RestoreHealth
        4. Let us know how it goes.

        cheers, Paul

        1 user thanked author for this post.
        mpw
      • #2267043 Reply
        mpw
        AskWoody Plus

        Thanks for your help.  So, I originally stopped the error messages by turning off fast start-up.

        After your suggestion I ran sfc and dism scans in that order.  The sfc scan came back that corrupted files were found and repaired.  The Dism scan found no problems.

        So, I turned fast start-up back on, then shut down computer, then started the computer and no errors or warnings.  All good.

        Thank you.

        HP Pavilion Desktop TP01-0050 – 64 bit
        Windows10 Home v1909 – Build 18363.900
        Windows Defender and Windows Firewall
        Microsoft Office Home and Business 2019

        1 user thanked author for this post.
      • #2267137 Reply
        Paul T
        AskWoody MVP

        Does fast start make any difference to your startup speed?
        HDD or SSD?

        cheers, Paul

        • #2267169 Reply
          mpw
          AskWoody Plus

          2267137REPLY

          Maybe a few nano seconds.  I don’t have a lot of stuff to load.  I could easily leave it off, but I thought W10 recommended it be on.  I have c drive for windows which is an ssd drive and an HDD drive for files.

          Also there were errors repaired on the DISM scan.  I had misunderstood what it said.

          Deployment Image Servicing and Management tool

          Version: 10.0.18362.1

          Image Version: 10.0.18363.778

          [==========================100.0%==========================] The restore operation completed successfully.

          The operation completed successfully.

          HP Pavilion Desktop TP01-0050 – 64 bit
          Windows10 Home v1909 – Build 18363.900
          Windows Defender and Windows Firewall
          Microsoft Office Home and Business 2019

          • This reply was modified 1 month, 1 week ago by mpw.
      • #2267223 Reply
        Paul T
        AskWoody MVP

        As you have an SSD I’d turn fast start off – it makes recovery easier.

        File corruption does occur often – as evidenced by the number of questions here – so it’s advisable to run the fix commands every month or 3.

        cheers, Paul

        1 user thanked author for this post.
        mpw
        • #2267259 Reply
          mpw
          AskWoody Plus

          All the error messages were back when I turned computer on this morning.  I have turned fast start-up off and will leave it off.  Just another Windows 10 wonderful, recommended thing that does not work.

          I hate Windows 10.  I want my simple, reliable Windows 7 back.  Spent a lot of $ and don’t use the bells and whistles that Windows 10 offers.

          DISM and sfc scans both clean.

          HP Pavilion Desktop TP01-0050 – 64 bit
          Windows10 Home v1909 – Build 18363.900
          Windows Defender and Windows Firewall
          Microsoft Office Home and Business 2019

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