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  • Microsoft acknowledges bug in Win8.1 March Monthly Rollup KB 4489881, fixes it in Monthly Rollup Preview

    Home Forums AskWoody blog Microsoft acknowledges bug in Win8.1 March Monthly Rollup KB 4489881, fixes it in Monthly Rollup Preview

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      • #348476 Reply
        woody
        Da Boss

        I’ve seen a couple of reports where Server 2012 R2 (Win8.1) users who installed this month’s Monthly Rollup, KB 4489881, are hitting unexpected reboot
        [See the full post at: Microsoft acknowledges bug in Win8.1 March Monthly Rollup KB 4489881, fixes it in Monthly Rollup Preview]

        2 users thanked author for this post.
      • #348487 Reply
        mlmarshal
        AskWoody Plus

        I’ve been having what appear to be similar problems with my 1809 (17763.379) installation. Can’t tell if it’s WinX, hardware or software based!

        There are 10 kinds of people:
        those who understand binary numbers
        and those who don't.

      • #348512 Reply
        anonymous
        Guest

        I can testify… Had a user on 8.1 Pro kept BSOD’ing she rebooted 4x and by the time I came to work her machine would BSOD before the login screen, nothing but a reformat would fix it, couldn’t get it to a point of installing the preview.

      • #348517 Reply
        DrBonzo
        AskWoody Plus

        How does one tell if a computer has a winsock kernel client? I’m assuming one can tell if Skype for Business or Lync Server Edge Transport is present by snooping through Windows\Program Files, etc.

      • #348547 Reply
        DAVe3283
        AskWoody Plus

        This bug is listed for the March security-only patch as well. Is there any indication the April security-only patch will provide the resolution? I suppose we will have to wait and see, but this kind of situation always makes me nervous that they will hold stability over the heads of the security-only group.

        Though, to Microsoft’s credit, they have for the most part resolved this kind of thing in a security-only patch or sometimes a dedicated hotfix. Here’s hoping that trend holds.

        • #348564 Reply
          WildBill
          AskWoody Plus

          This bug is listed for the March security-only patch as well. Is there any indication the April security-only patch will provide the resolution?

          Now somebody tells me! I just installed updates today, including KB4489883 from the Microsoft Catalog. (Security-only, Group B). No BSOD’s yet; I have Skype, but not Skype for Business or Lync. If it starts happening, I can restore from backup, then reapply all updates except the KB from the catalog, then wait for a hotfix or the April Security-only patch.

          Windows 8.1, 64-bit, back in Group A... & leaning toward Windows 10 V2004. As long as it's a Lot Less Buggy!
          Wild Bill Rides Again...

      • #348598 Reply
        mn–
        AskWoody Lounger

        … Would it make sense to note this in the Master Patch List? Please?

        Because that currently shows 4489881 and 4489883 as “safe to install: yes”

      • #348626 Reply
        Klaas Vaak
        AskWoody Lounger

        And I thought Win 8.1 was relatively safe from this kind of [nonsense]. Has M$ changed its ways? Has it learned anything from the mess it caused during the past 2 years? Perhaps it learned that plenty of home users will stick with Windows no matter what, so there is no need to change its ways.

        1x Linux Mint 19.1 | 1x Linux antiX

        1 user thanked author for this post.
        • #348839 Reply
          Hopper15
          AskWoody Lounger

          And I thought Win 8.1 was relatively safe from this kind of [nonsense]. Has M$ changed its ways? Has it learned anything from the mess it caused during the past 2 years? Perhaps it learned that plenty of home users will stick with Windows no matter what, so there is no need to change its ways.

          Microsoft didn’t learn anything.

      • #348915 Reply
        anonymous
        Guest

        What I do not care for much is the new MS protocol of packaging bug fixes in the next month preview quality rollup update. This puts users in a difficult situation if the bug afflicts their system, namely living with the problem if possible or becoming an unpaid beta tester for the upcoming month preview. Every month the updates have had problems and I have not installed either February or March updates, letting the attack surface of my system to widen while waiting for a clean month to get caught up. This is clearly the downside of cumulative updates regardless of the party line from Redmond.

      • #349229 Reply
        Bruce
        AskWoody Plus

        DrBonzo earlier posted the question: “How does one tell if a computer has a winsock kernel client? ”

        I, too, would be interested in the answer to that question.

        Before applying KB4489881, it would be nice to be able to determine the possibility that this patch could potentially cause some grief, in which case it might be advisable to hold off until a fix is available, e.g., until the April follow-up has been proven.

        1 user thanked author for this post.
        • #349280 Reply
          DrBonzo
          AskWoody Plus

          Yes, exactly. It would be extremely useful to know if this is something a “typical” home user needs to worry about, or whether it’s something only corporate users of network applications need to worry about, or,…

          I found some Microsoft pages about winsock kernels, but other than the fact that it has something to do with networks (and, I think, how data is moved around a network), I just don’t have the technical background to make much, if any, sense out of it.

          I realize there’s a fix for the bug, but it’s in the March 19 preview, and I never install previews. If the solution in the preview makes it into the April Rollup which in turn has another bug that’s fixed in a preview, then 8.1 users will be sent up a creek.

          I’d appreciate any enlightenment folks can provide.

          • #349281 Reply
            PKCano
            Da Boss

            Just some information on how Monthly Rollups and Preview Rollups work.

            The Monthly Rollup/CU (Patch Tues Update) is composed of three parts: security patches, non-security patches and the IE11 Cumulative Update. It is classified as a Security Update, checked important in Win7/8.1 and delivered through Windows Update automatically in Win10.

            The Preview Rollups/CUs are composed of four parts: security patches, non-security patches, the IE11 Cumulative Update. and the non-security updates for the coming month. They are classified as Non-security. As such, they are unchecked optionals in Win7/8.1. In Win10, depending on your settings, you need to be a “seeker,” with no restrictions or deferrals, to get them, and then sometimes you still don’t see them through Windows Update.

            The Preview Rollups/CUs are often bug fixes for previous issues, sometimes non-security changes. They are meant primarily for testing in the corporate environment and by those technically savvy. They are not meant for general consumer distribution. That is why they are unchecked optionals and “seeker” fodder.

            1 user thanked author for this post.
            • #349386 Reply
              DrBonzo
              AskWoody Plus

              @PKCano – Thanks. I think I understand – and understood – your description of the various kinds of updates. And yet I sense that you have detected a flaw in my deduction about Win 8.1 users possible being up a creek. Please let me know if I’m in error about my conclusion!

              • #349390 Reply
                PKCano
                Da Boss

                The fix will be included in the May Rollup.
                It depends on how the issue affects you whether or not you want to uninstall KB4489881 (if you installed it) or risk the Preview Rollup if you feel the necessity.

              • #349628 Reply
                DrBonzo
                AskWoody Plus

                I’m trying to get a handle on how likely a Win 8.1 computer is to go BSOD given the current winsock issue. But that’s just about impossible to do without knowledge of what a winsock is, and unfortunately for me all the descriptions I’ve come across are above my pay grade.

                I’m wondering things like: Are all 8.1 machines likely to get hit? Is there something about the machines that have been hit that makes them susceptible? Is a machine more likely to get hit if it’s connecting to a particular type of server? Or connecting and then using a particular type of application?, etc., etc, etc.

                Even the BSOD Win 7 fiasco from Summer of 2017 eventually yielded to some clues about which machines were more likely to get hit.

              • #349631 Reply
                PKCano
                Da Boss

                I have updated four (4) Win8.1 machines without a problem.

                2 users thanked author for this post.
              • #349737 Reply
                Microfix
                AskWoody MVP

                Updated 2 x64 and 1 x86 W8.1 devices, also no problems.

                Win7 Pro x86/x64 | Win8.1 Pro x64 | Linux Hybrids x86/x64 |
                1 user thanked author for this post.
              • #349969 Reply
                Bruce
                AskWoody Plus

                I thought I followed your explanation of monthly vs preview rollups, but I’m a bit confused over the timing.  According to Woody, the Winsock BSOD problem caused by the March monthly rollup 4489881 is fixed by the preview rollup 4489893 which was released on March 19.   Given the March release date, I assumed that this was a preview of the following month’s rollup (i.e., the April monthly rollup), but you indicated that the fix will not actually be available until the May monthly rollup.  Does this imply that preview rollups are actually two months in advance rather than one, or am I missing something?  Thanks.

              • #349971 Reply
                PKCano
                Da Boss

                If it’s fixed in the Preview, it should be included in the next month’s Rollup (Patch Tues immediately following). So, the 2019-03 Preview should be included in the 2019-04 Rollup.

                “Should” both times.

                1 user thanked author for this post.
      • #349329 Reply
        Just Lurking
        AskWoody Plus

        @ DrBonzo

        I found some Microsoft pages about winsock kernels, but other than the fact that it has something to do with networks (and, I think, how data is moved around a network), I just don’t have the technical background to make much, if any, sense out of it.

        I too did a search on *winsock kernels* and found the same *technical* websites at Microsoft. Definitely one or two pay grades above my skill set. But, I got the impression that if Windows accesses a network connection, then the winsock kernel is probably involved in some way. So, my guess is that if you have a hookup to the internet, then you are probably using the winsock kernel. I don’t think it just refers to a *home network* vs a *business network*–probably *all* networks.

        Having said all that, I installed the monthly rollup KB4489881 to my Win8.1 system, and have been running it for the last day, or so. Multiple re-boots for testing and various other tasks–so far, no problems. I will report back if that changes … well, I guess if I have a BSOD–maybe I won’t be able to report back! (Just kidding–I have other options–restore a system image that’s prior to updating my Win8.1, or boot to Win7–have a multi-boot setup!)

        1 user thanked author for this post.
      • #349387 Reply
        DrBonzo
        AskWoody Plus

        @NightOwl – Thanks for your take on winsock kernals; it does make sense. I’ve got the good old system image and a factory reset flash drive, but I’m not fond about using them. Let us know how things progress for you. Not to be a downer but I’ve read somewhere that the BSODs start a day or so after the patch install.

        Good Luck!

      • #349697 Reply
        bruce.chaser
        AskWoody Lounger

        I to must report that my Win8.1 machine had problems.
        The system froze after a few minutes into boot.

        I havent seen the Win8.1 freeze for years, and I’m not exaggerating.

        I manage about 160 client workstations since 2012, all Win7 except 2 Win8.1.

        Go figure.

      • #349983 Reply
        EP
        AskWoody_MVP

        I have installed KB4489881 a few weeks ago and no BSOD problems on my dad’s Toshiba C55Dt-A laptop with pre-installed Win8.1.

      • #350675 Reply
        anonymous
        Guest

        FYI, I was one of those home users affected by kb4489881 on 8.1- the BSODs started about a day after installing updates.  I was lucky, only got one error a day – some people had it happen much more frequently.  The error messages/logs indicated an NVIDIA video driver was involved so I updated to the latest driver version.  Still got the daily BSOD but with a different message about IRQs.  Finally tracked it to the update and uninstalled it – so far so good.   Today the April patches came up in Windows Update – am wondering if anyone can verify that the problem is indeed fixed in them.  So far I can only verify that last months ‘rollup preview’ was fixed.  I’d assume the fix is in this months update but I’ve learned to ‘never assume’ with Windows Updates.  Thanks!

        • #350687 Reply
          PKCano
          Da Boss

          The March Preview is contained in the April Monthly Rollup. So that issue has been fixed.

      • #770375 Reply
        bags
        AskWoody Plus

        So why is this update listed as “safe to install”? I just looked at the MS KB for it and the known issues list is a mile long. Came here after pushing this to 100+ computers and the first users already reporting issues. First users to install lost their taskbar icons (blank/white).

         

        • #771715 Reply
          PKCano
          Da Boss

          Preview Rollups are unchecked optional updates and rarely recommended to install. MS may say they have fixed something in the Preview, but that is not the only thing in the Preview, and they may have broken something else with other changes.

          The Preview Rollups/CUs are often bug fixes for previous issues, sometimes non-security changes. They are meant primarily for testing in the corporate environment and by those technically savvy. They are not meant for general consumer distribution. That is why they are unchecked optionals and “seeker” fodder

          The fix will be included in the May Rollup. It depends on how the issue affects you whether or not you want to uninstall KB4489881 (if you installed it) or risk the Preview Rollup if you feel the necessity.

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