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  • Microsoft exposed 250 million customers records

    Posted on Alex5723 Comment on the AskWoody Lounge

    Home Forums Code Red – Security/Privacy advisories Microsoft exposed 250 million customers records

    This topic contains 3 replies, has 4 voices, and was last updated by  Charlie 3 weeks, 3 days ago.

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    • #2088900 Reply

      Alex5723
      AskWoody Plus

      250 million Microsoft customer service and support records exposed on the web

      Over the New Year, Microsoft exposed nearly 250 million Customer Service and Support (CSS) records on the web. The records contained logs of conversations between Microsoft support agents and customers from all over the world, spanning a 14-year period from 2005 to December 2019. All of the data was left accessible to anyone with a web browser, with no password or other authentication needed….

      Report: 250 million Microsoft customer service and support records exposed on the web

      2 users thanked author for this post.
    • #2089105 Reply

      Geo
      AskWoody Lounger

      Sort of takes the edge off all the windows  7  hoopla.

      • This reply was modified 3 weeks, 3 days ago by  Geo.
    • #2089128 Reply

      OscarCP
      AskWoody Plus

      This could be a really serious breach:

      With detailed logs and case information in hand, scammers stand a better chance of succeeding against their targets. If scammers obtained the data before it was secured, they could exploit it by impersonating a real Microsoft employee and referring to a real case number. From there, they could phish for sensitive information or hijack user devices.

      Microsoft customers and Windows users should be on the lookout for such scams via phone and email. Remember that Microsoft never proactively reaches out to users to solve their tech problems—users must approach Microsoft for help first. Microsoft employees will not ask for your password or request that you install remote desktop applications like TeamViewer. These are common tactics among tech scammers.

      Windows 7 Professional, SP1, x64 Group B & macOS + Linux (Mint) => Win7 Group W + Mac&Lx

      1 user thanked author for this post.
    • #2089133 Reply

      Charlie
      AskWoody Plus

      And yet, this is a company we’re supposed to trust?!  No way.

      Win 7 Still Alive, x64, Intel i3-2120 3.3GHz, Groups B & L

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