• Microsoft Office 2019 C2R Not Updating

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    #2552089

    I use Microsoft Office Home and Business 2019 Click-to-Run on my Win 10 Pro v22H2 laptop and just noticed that I’m still on Version 2302 / Build 16130.20332 (rel. 20-Mar-2023). According to the release notes <here> I’m a few versions behind the current Version 2303 / Build 16227.20280 (rel. 11-Apr-2023).

    Even stranger, when I run a manual update check (File | Account | Office Updates | Update Options | Update Now) it reports I’m fully patched, even though I’m on the Current Channel (as far as I know) and should be receiving regular updates every 2 to 4 weeks.

    MS-Office-Home-and-Business-2019-Office-Account-Outdated-v2302-14-Apr-2023

    Have any other MS Office 2019 users noticed a similar problem? I haven’t tried to repair my installation as instructed in the MS support article Repair an Office Application but might give that a go if no one else is having issues with automatic updates.

    P.S. – I’m not sure, but I vaguely recall that I installed my Version 2302 / Build 16130.20332 update back in March 2023 via a manual update because I noticed back then that it was also lagging behind by a few versions.
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    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2846 * Firefox v112.0.0 * Microsoft Defender v4.18.2303.8-1.1.20200.4 * Malwarebytes Premium v4.5.26.259-1.0.1976 * Macrium Reflect Free v8.0.7279 * Dell Inspiron 5583/5584 BIOS v1.22.1 * Microsoft Office Home and Business 2019 C2R Version 2302 / Build 16130.20332

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    • #2552176

      Microsoft has apparently fixed the problem.

      I found a 14-Apr-2023 thread in the MS Answers at Microsoft 365 Apps Don’t Update to the Latest Version from a user who found their MS 365 app appeared to roll back to Version 2302 / Build 16130.20332 and that Microsoft was aware of the issue.  Multiple users in the 03-Apr-2023 reddit thread Microsoft Office 365 Suddenly Downgrades from Version 2303 to 2302 on Current Channel reported the same problem so it was apparently a widespread issue.

      The OP Áron HU of that Microsoft Answers thread posted that their Microsoft 365 app finally updated back to Version 2303 tonight, and when I ran another manual update in my Microsoft Office Home and Business 2019 C2R this evening I was finally updated to the current Version 2303 / Build 16227.20280.

      MS-Office-Home-and-Business-2019-v2303-Build-16277_20280-File-Office-Account-Fixed-14-Apr-2023

      I don’t know what caused this rollback in the first place but I’m glad it’s fixed.
      —————-
      Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2846 * Firefox v112.0.0 * Microsoft Defender v4.18.2303.8-1.1.20200.4 * Malwarebytes Premium v4.5.26.259-1.0.1976 * Macrium Reflect Free v8.0.7279 * Dell Inspiron 5583/5584 BIOS v1.22.1 * Microsoft Office Home and Business 2019 C2R Version 2303 / Build 16227.20280

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