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  • Microsoft Security Essentials finally fixed

    Home Forums AskWoody blog Microsoft Security Essentials finally fixed

    Viewing 11 reply threads
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      • #106951 Reply
        woody
        Da Boss

        For several days we’ve been nursing a list of woes with MSE, primarily a completely bogus “preliminary scan results show that malicious or potentially
        [See the full post at: Microsoft Security Essentials finally fixed]

      • #106966 Reply
        Seff
        AskWoody Plus

        I’ve not experienced any problems with MSE personally, it’s been updating definitions and scanning normally on my Windows 7 machines.

      • #106968 Reply
        Microfix
        AskWoody MVP

        No issue either with MSE on windows 7..other than the occasional definitions update fails and  forced to download manually, which usually fixes it for subsequent updates.

        Win7 Pro x86/x64 | Win8.1 Pro x64 | Linux Hybrids x86/x64 |
      • #106972 Reply
        anonymous
        Guest

        I, too, have not had any problems with MSE.  I looked at my build number on this and it is 139.930.0, which is a higher number than you report on  the updated MSE.  I do not know why?

      • #106975 Reply
        BrianL
        AskWoody Lounger

        I, too, have not had any problems with MSE. But I noticed that the build you cite as the replacement build is lower than mine. My MSE build number is 139.930.0. My downloads come to MSE and are installed, but I also get the same update in windows update. I have been hiding the windows update and letting the auto MSE update do it’s thing.

      • #106979 Reply
        John
        AskWoody Lounger

        Did not notice anything myself on a Win 7 desktop. Did have a issue with Creator update and Defender not installing a older definition update?

      • #107003 Reply
        TheSuffering
        AskWoody Lounger

        I had no problems, I’m a group A user so that left me wondering, does this only happen to some random users or did the users who suffered from this installed the new 664 snop patch? It was the only one I didnt install and the people complaining at ms forums are group a users who installed every patch

      • #107006 Reply
        anonymous
        Guest

        MSE was updating properly. It was Windows update that was not reporting the results correctly. If in doubt check the MSE log file for confirmation.

      • #107008 Reply
        anonymous
        Guest

        I have not experienced problems with MSE on my Win7 Home computer.

      • #107032 Reply
        KarenS
        AskWoody Lounger

        Woody this issue that I have had for almost a week now has not been “fixed” for me with this new version (1.239.956.0) of MSE that I installed after following your link. I am still receiving the “malicious or unwanted software” message at the bottom of my MSE scan box as soon as the scan hits the svchost item.

        • #107034 Reply
          Kirsty
          Da Boss

          I believe v.1.239.956.0 refers to the definition updates, not MSE itself. The current version of MSE is shown here, under “Details” (4.10.0209.0, 29/Nov/2016 today).

          There should be a down arrow to the right of Help, select About Security Essentials (if the information I found is still current). That would be one point to eliminate, while you are figuring out this frustration.

          1 user thanked author for this post.
          • #107035 Reply
            KarenS
            AskWoody Lounger

            Thank you for your reply Kirsty. I followed your instructions and checked the current version of MSE (see attached screenshot), from what I can tell I have the version you posted.

            Attachments:
            1 user thanked author for this post.
        • #107089 Reply
          anonymous
          Guest

          Have you clicked on ‘update definitions’ from the MSE GUI rather than having windows update send you the updates? If that works and MSE informs you that it has updated, you can then run a scan. If the scan comes back with the same malware message, it is more than likely that your MSE database is corrupted. If that is the case your only alternative reinstall the database. That is easily done by going to the following site …

          https://support.microsoft.com/en-ca/help/14210/security-essentials-download

          click on the English version for either 32 or 64 (whatever your system is) and follow the instructions.

          • #107106 Reply
            KarenS
            AskWoody Lounger

            I have updated MSE both from the WU and from the MSE program itself and it makes no difference, I get the same message every time. I am not comfortable doing things on the computer because as I said I don’t know much about them and I am scared that I will do something wrong and really mess things up even worse. Would I not have to uninstall the program first and then reinstall it?

            • #107124 Reply
              anonymous
              Guest

              No, it should just install the entire definitions database over what you already have.

            • #107161 Reply
              PKCano
              Da Boss

              @KarenS

              You should not have to do this, but as a last resort:
              Uninstall MSE.
              Reboot your computer
              Download the program, reinstall it and update the definitions.

              This should eliminate any problem related to the old program.

              • #109162 Reply
                KarenS
                AskWoody Lounger

                Well I uninstalled the MSE program, rebooted, reinstalled, ran a scan and rebooted. Ran two more scans and I still have the exact same issues that I did before I uninstalled the program! It changed NOTHING! 🙁

              • #109163 Reply
                anonymous
                Guest

                @karen

                Do you by any chance have “System Restore” On?

                System Protection = System Restore” width=”695″ height=”525″ />

                My wild idea is that it is ON and somehow flagging that svchost PID, because a restore point was made with some maleware way back in the past.

                If you feel brave:
                Make a restore point now.
                Delete all but the last one shown by todays date.
                Reboot
                Run Scan
                Report back.

                PS>. I had given up on System Restore way back in 2012. I do weekly full sysimages.

                1 user thanked author for this post.
      • #107157 Reply
        anonymous
        Guest

        I never had scanning problems, because, frankly speaking, I just don’t scan.

        But in the beginning of the week, both my Windows 7 and Windows 8.1 stopped updating the MSE definitions, both through MSE and Windows Update. It downloaded the new definitions, started to install, and then failed, reporting a network problem (after it had successfully downloaded the updated definitions).

        I’ve manually downloaded the new definitions from the Microsoft website (and strangely the .exe apparently did nothing – no window, no message, no nothing) but it updated the definitions. Not sure if this fixed it or it got fixed from the MS side, but both Win 7 and 8.1’s MSE are back to normal).

        But my hatred for Microsoft has yet to be patched and fixed, but that’s another story…

      • #107276 Reply
        Chris M
        AskWoody Lounger

        Never had any problems myself either.

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