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  • Misbehaving Mouse

    Home Forums AskWoody support Windows Windows 10 Misbehaving Mouse

    • This topic has 15 replies, 6 voices, and was last updated 1 month ago.
    Viewing 12 reply threads
    • Author
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      • #2362936
        CWBillow
        AskWoody Plus

        In my Win 10, my mouse often, of late, will let me point at an item, on the desktop, menu, whatever, and show the highlighting to acknowledge that the mouse is connected.

        But many times, when I click it, there is no response.  If I tap, say, my tab key a few times, then most often the mouse will “wake up” and react.

        Is this a mouse issue, or something in the Windows 10 settings that I need to address?

        Chuck Billow

      • #2362977
        ScotchJohn
        AskWoody Plus

        Chuck – does the mouse have a battery that needs to be replaced?

        If that were not the answer, I might next look at the mouse drivers, perhaps an uninstall and reinstall.

        Dell E5570 Latitude, Intel Core i5 6440@2.60 GHz, 8.00 GB - Win 10 Pro

      • #2362990
        CWBillow
        AskWoody Plus

        No SJ, it’s rechargeable.

        Chuck Billow

      • #2363000
        anonymous
        Guest

        Welcome to Linux!

        Most probably the driver given the effect keys have on it.  Swap batteries for a bit just to be sure and be sure they make good contact.  Be sure the sensor on the bottom isn’t clogged with something and the on/off switch if there is one, is on.  If there’s a usb transceiver in the case/laptop, remove and insert firmly.

        That’s about it, they work pretty well if they’re in good shape machanically and the drivers are ok.

         

      • #2363034
        anonymous
        Guest

        Is this a combination wireless keyboard and mouse configuration?

      • #2363055
        CWBillow
        AskWoody Plus

        Joe it’s wireless, rechargeable battery.

        Chuck Billow

      • #2363057
        CWBillow
        AskWoody Plus

        And no, Anonymous, the mouse is separate.

        Chuck Billow

      • #2363063
        PaulK
        AskWoody Lounger

        Do the right-button and the scroll wheel both work OK?
        If so, perhaps there is contamination inside associated with the left button.

        But this doesn’t explain why tapping the Tab key seems to help.
        Is it only the Tab key taps, or other keys too? Only one tap doesn’t help?

        Try vigorously shaking the mouse, slapping it on the desk (not too hard).
        If these help, you’ll probably need to open the case and look carefully.

        • #2364594
          CWBillow
          AskWoody Plus

          @Paul;

           

          It’s actually the Alt-Tab, like cycling through windows that are open.

          Chuck Billow

      • #2363065
        anonymous
        Guest

        I’m not sure what separate means.  Does it have a transceiver in a usb port or does it communicate with one inside the case?  The case being where the CPU, drives, etc are, not the mouse case/shell.

        We have both kinds.  The usb part is just something to check if present.

        How about the brand and model?

      • #2363603
        Paul T
        AskWoody MVP

        I have a couple of wireless mice and the buttons always work, so I would suspect your mouse is not well.

        cheers, Paul

      • #2363623
        MrJimPhelps
        AskWoody MVP

        The fact that the mouse is wireless could mean that there is interference from some other device, such as a microwave oven, wireless router, nearby radio tower, etc. Since the problem started recently, did anything like that get introduced into the environment at about the same time the mouse problem started?

        If not, then maybe a Windows update happened at about the same time the problem started, and it is causing an issue with your mouse. Go into Group Policy editor; under the Windows Update thread, there is an option for turning off automatic driver updates. Turn off auto driver updates. Then see if there is a driver you can download and install for your mouse. Then reboot.

        If that didn’t fix it, then maybe it’s just a bad mouse. If your computer has Bluetooth, then I recommend that you get a Bluetooth mouse. Not only do you not have to plug in a dongle, but I suspect that you will have less potential issues with a Bluetooth mouse than with a “USB Dongle” mouse.

        Group "L" (Linux Mint)
        with Windows 8.1 running in a VM
      • #2363636
        joep517
        AskWoody MVP

        If it has a dongle try a different USB port. As MrJimPhelps mentioned check other electronics in the vicinity especially anything moved recently.

        I’ve seen some flakey Bluetooth behavior in several Windows builds. If it is Bluetooth try turning Bluetooth off and back on.

        --Joe

        • #2363638
          MrJimPhelps
          AskWoody MVP

          I’ve only seen one Bluetooth mouse, and it was for my daughter’s iPad, not for a Windows computer, so I can’t say for sure that Bluetooth will definitely be better in your case. But Bluetooth is a completely different thing than USB/wireless, so if I couldn’t get the USB/wireless to work, and my computer had Bluetooth, then Bluetooth is definitely worth a try.

          Group "L" (Linux Mint)
          with Windows 8.1 running in a VM
      • #2364598
        CWBillow
        AskWoody Plus

        The mouse “connects” via a dongle in a USB port.

        Oh, Mr.JimPhelps, don’t say that! How the heck would I ever track THAT down?

        I think it is some type of software conflict.  Good luck tracking THAT down!

        Oh well guys, I’ll poke around and see if I can happen upon a clue or some such.

        Thanks to all.

         

        Chuck Billow

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