For almost everybody, now’s a good time to apply the January patches. As usual, there are some tricks. Details coming in Computerworld.
[See the full post at: MS-DEFCON 4: There are a couple of niggling problems, but they’re for (ahem) edge-use cases. Go ahead and get Windows/Office patched]
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There are isolated problems with current patches, but they are well-known and documented on this site. |
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MS-DEFCON 4: There are a couple of niggling problems, but they’re for (ahem) edge-use cases. Go ahead and get Windows/Office patched
- This topic has 110 replies, 41 voices, and was last updated 4 years, 7 months ago.
AuthorViewing 33 reply threadsAuthor-
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The Silverlight patch is not one of those two that are meant to fix a problem with IE11 not displaying correctly calendar dates with the Japanese year in them.
One needs the Silverlight patch if one has Windows 7 and uses IE11 for streaming videos from Netflix and some other sources. That is so because IE11 for Win 7 does not support watching streams that use the new HTML5 standard, such as those from Netflix. But IE11 for Windows 8.1 supports it, so Silverlight is not needed by Win 8.1 users.
Ex-Windows user (Win. 98, XP, 7); since mid-2017 using also macOS. Presently on Monterey 12.15 & sometimes running also Linux (Mint).
MacBook Pro circa mid-2015, 15" display, with 16GB 1600 GHz DDR3 RAM, 1 TB SSD, a Haswell architecture Intel CPU with 4 Cores and 8 Threads model i7-4870HQ @ 2.50GHz.
Intel Iris Pro GPU with Built-in Bus, VRAM 1.5 GB, Display 2880 x 1800 Retina, 24-Bit color.
macOS Monterey; browsers: Waterfox "Current", Vivaldi and (now and then) Chrome; security apps. Intego AV -
so this is wrong?
https://www.borncity.com/blog/2019/01/16/update-kb4481252-fr-silverlight/
sorry, there seems to be no english available, at least i can’t click on “english” there…
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Even regular visitors here can not be expected to remember who is Group A or B, especially those who are on other operating systems. It may help, so you don’t have to repeat yourself, to put your Group in your signature. You might notice other things that matter when asking a question, such as processor, or brand of computer, laptop or desktop, etc… and those can go in your signature as well. I was able to do it following Kirsty’s instructions, in How to Add a Signature to Your Profile.
By the way, you aren’t alone in wanting Microsoft to develop and offer something better for the end user. I’ve had to time myself out in the Rants section, when I get too riled up about it!
Non-techy Win 10 Pro and Linux Mint experimenter
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thx, Elly, i just edited signature.
i encountered something weird: i edited signatur while using firefox. anf firefox already shows signatur under my posts. but google chrome did not. it took minutes for chrome to display signature… something similar i encountered yesterday already. it took chrome several minutes to display edits i made to my posts. even restart of chrome doesn’t help… what is this? where is this delay coming from?
edit: and even this new post is not yet available in google chrome…
PC: Windows 7 Ultimate, 64bit, Group B
Notebook: Windows 8.1, 64bit, Group B1 user thanked author for this post.
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You might need to clear the cache… Clear the Cache in Chrome 🙂
Non-techy Win 10 Pro and Linux Mint experimenter
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No blackout ahead: Netflix already ditched Silverlight for Chrome
https://gigaom.com/2014/11/26/netflix-silverlight-chrome/
But for Internet Explorer and Netflix:
Troubleshoot issues running Netflix streaming video in Internet Explorer
Personally, I would remove Silverlight from Windows. Very few sites or services need Silverlight without offering a comparable user experience which does not use Silverlight. The same goes for Adobe Flash Player. These two players (Silverlight and Flash Player) are security nightmares which require constant updating. Definitely not worth the effort in this day and age when almost all web and app content can be delivered with HTML5 and DRM.
-- rc primak
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Unless you need support for the new Japanese calendar, I wouldn’t bother with either of them. Just uncheck anything that’s checked, and figure MS will fix it next month. Or the month after.
(Just to allay any fears… the original fix is for a vulnerability that hasn’t been exploited and MS says it isn’t likely to be exploited.)
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Woody, do you really mean we shouldn’t install any of the Office 2010 patches? I have 5 offered, only one of which (KB4461614) is unchecked. Clearly I’m not installing that one, but do you recommend that I don’t install any of the checked ones either?
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@Seff-
From what I can see, Woody doesn’t see the Office 2010 updates as being for critical issues, and that its just better to wait until its all fixed, hopefully, next month.
Susan lists only one of the patches as still causing problems, in her Master Patch List- KB4461614, and that one has an additional fix- KB4462157. The initial patch is to fix problems with the Japanese Calendar, and it causes problems with Office 2010 Access and Excel. So, unless you need the Japanese Calendar fix and use Access and Excel, you probably don’t need to apply these, and can safely wait until next month.
Non-techy Win 10 Pro and Linux Mint experimenter
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I responded to your original post and everything appears to be working fine. Look here…
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I wouldn’t touch the Monthly Channel.
Best to stick with Semi-Annual Channel, or Targeted.
It’s actually difficult to move to Monthly Channel. Which is good.
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Win 7 Pro x64, SP1, i7-Core, Haswell, Grp. A. Installed KB4480970, KB 4481480. & KB890830 (MSRT). No problems here. I do download & install each patch individually and restart after each install rather than all at once. (With exception of MSRT which doesn’t require a re-boot to install.)
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Do you have a home network with administrative privileges on all computers??
Don't take yourself so seriously, no one else does 🙂
All W10 Pro at 22H2,(2 Desktops, 1 Laptop).1 user thanked author for this post.
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Our company are currently test out another OS, call ReactOS so that we can stop paying MS for support of Windows XP. Your company might want to start look into it as well. MS is slowing becoming useless.
Ok. Thanks for the advice.
We are still planning to stay and pay from MS Windows XP support until 2021. After that, we will see if paying for XP support is less than replacing our hardware. Right now XP support is only a few million dollars and new hardware will be in the billions so that is the reason for stay with MS support payments. Plus several programs do not work on new OS. We tried VM for XP but that had issues as well.
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Quoting the “Computerworld” article:
“This month make sure you’re the windshield, not the bug.”
Quite so, Woody, I wholeheartedly agree! Such a great truth, not just for this month, but for all of our lives.
Ex-Windows user (Win. 98, XP, 7); since mid-2017 using also macOS. Presently on Monterey 12.15 & sometimes running also Linux (Mint).
MacBook Pro circa mid-2015, 15" display, with 16GB 1600 GHz DDR3 RAM, 1 TB SSD, a Haswell architecture Intel CPU with 4 Cores and 8 Threads model i7-4870HQ @ 2.50GHz.
Intel Iris Pro GPU with Built-in Bus, VRAM 1.5 GB, Display 2880 x 1800 Retina, 24-Bit color.
macOS Monterey; browsers: Waterfox "Current", Vivaldi and (now and then) Chrome; security apps. Intego AV-
@mbhelwig-
Aren’t you lucky to be stuck with one of those bugs that effect a minority of users… an important minority, and very important to you!
@gborn did a very thorough review of the issue, and the various fixes that have been suggested, in Microsoft confirms Access 97 MDB bug in Jet Database Engine caused by Windows January 2019 Updates.This would have been a great time to have individual patches, so you could install the other fixes, and skip only the one with Access 97 issues…
It does look like you are going to have to make up your own mind on how to handle this, because Microsoft hasn’t come up with an update to fix it. That leaves you with skipping this month’s updates, or applying them, and then trying the possible fixes and seeing if anything works for you, without messing up anything else.
My condolences…
Non-techy Win 10 Pro and Linux Mint experimenter
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Are you using an AMD based computer and eager to get microcode updates?
Are you having a problem with PowerShell remoting loop back using non-administrator accounts?
Are you willing to skip:
Security updates to Windows Kernel, Windows Storage and Filesystems, Windows Wireless Networking, and the Microsoft JET Database Engine.
We could all answer that last question if Microsoft provided more exact information, rather than a generalized quote.
Isn’t it the update to the JET Database Engine that is causing all the Access 97 issues? Are you using Access 97?
Are you part of a local “Administrators“ group that may not be able to remotely access shares on Windows Server 2008 R2 and Windows 7 if this is applied?
… and after all that, do I care any more? Is that your question? (Couldn’t help the attitude, I am trying to protect my Windows 7, too)
As far as I can see, you really only need to consider skipping this month’s updates if you remotely access shares as part of a local Administrators group and installing KB4487345 doesn’t fix the problem, or use Access 97…
Non-techy Win 10 Pro and Linux Mint experimenter
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Ouch 🙂
No, not using AMD on Win 7 computer.
Win 7 Pro, i7-3770 Ivy Bridge, Intel Gigabit network adapter and Qualcom Wireless adapter.
I cloned my C drive first and made a restore point before checking WU.
Installed KB 4480970 First then rebooted, with no ill effects on home network so far.
Next, I installed KB 4481480 .net and MSRT, no reboot required.
All seems ok for now, will have to wait and see if all stays the same.
Don't take yourself so seriously, no one else does 🙂
All W10 Pro at 22H2,(2 Desktops, 1 Laptop). -
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I have been installing KB 4487345 on all my networked Win7 computers as a matter of course.
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@anonymous-
Does Post #319805 answer your question? 🙂
Non-techy Win 10 Pro and Linux Mint experimenter
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I am running both 32-bit and 64-bit Office 2010 Pro. I have temporarily hidden both KB4461614 and the “fix” patch KB4462157 on both versions. Once MS gets the Japanese date problem fixed, I may unhide and install them (depending on whether they have been superseded or not).
I have installed all the other Office 2010 updates. But this is not a recommendation, just a statement of what I have done personally.
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People ask me why I’m so cynical about 1809. I’m not really all that cynical — in fact, it looks like Microsoft’s trying very hard to make this one better than all that came before. My skepticism stems from the fact that 1809 doesn’t bring to the table anything I want: …
Frankly, I find that reasoning somewhat dubious. Considering all of the complaints about other versions, one would think that the stability alone of the one that they are trying hard (and succeeding from this user’s perspective) to make “better than all that came before” would be wanted above all else. Apart from an unfortunate debut, now long behind the current release, it and its updates have had very little to complain about in my experience. For anyone faced with any necessity for any version upgrade in the near future, the current W10.1809 release is definitely the one to go to IMO. Intermediate “stop-over” steps offer no advantage at all that I can discern.
Asus ROG Maximus XI Code board; Intel i9-9900K CPU; 32 GB DDR4-3600 RAM; Nvidia GTX1080 GPU; 2x512 GB Samsung 970 Pro M.2 NVMe; 2x2 TB Samsung 860 Pro SSDs; Windows 10.1809; Linux Mint 19.1; Terabyte Backup & Recovery-
Frankly, I find that reasoning somewhat dubious.
If one is on a previous version of W10, and it is working for them, then W10 1809 doesn’t really have any new ‘must have’ features that would justify the hassle of moving to it at this time… especially since installing it will require going through all the settings and making sure they were respected by Microsoft, or resetting as needed. It is extra work for little gain…
However, if you really need one of the new features, or run with Microsoft’s default settings, then it would be worthwhile…
Non-techy Win 10 Pro and Linux Mint experimenter
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Hello @Arvy,
Rather than re-starting an argument, it is restating an issue that end users have to grapple with over and over again, and evaluate afresh with every feature update.
Furthermore upgrading to earlier versions resets many more user preferences than 1809 does
This would be a plus for 1809. Problem is, personal users are fairly burned out on having their computer churning through updating, whether they are buggy or not, on Microsoft’s schedule. I only have one W10 computer, for about the last year, among all family and friends, so it is much less than a representative example… but deciding on a particular version is definitely less a mature decision than having something on right in front of us that is working right now, and being unwilling to mess with it, and hoping Microsoft won’t mess with it either, and dreading the future because you know they will. Being told, over and over again, that the latest updating is the best thing to do, but experiencing problems (which is why the rest of the family/friends group aren’t using W10, having given up entirely) when they followed Microsoft’s lead… well, gone from eager, to lack of enthusiasm, to dread. Even on this site, it is difficult to determine what is best, not for Microsoft, but for the computer in front of me.
So my question is, if I have a somewhat stable version that is working for me, why I’d want to update until I absolutely have to… Even if it updates quicker, and will be more stable in the long run, why is that a reason to have to reset anything? If there is less to reset, it isn’t of much value, because I have to manually go through and find where things have switched to, and compare that to what I had and what I want… and there is no list of things I can ignore, knowing Microsoft won’t touch those, so I do have to go through everything. This is a bigger factor for single computer users, than for someone managing a large number, because they figure it out once, and then copy it, and it goes quickly from there. Microsoft’s defaults don’t suit anyone I know. No one.
If I had a brand new computer in front of me (happened twice in the past 16 years) I’d look at the stability as a factor… but every six months, stability comes from keeping things as much the same as possible, and that doesn’t happen with feature updates. At least it hasn’t happened yet.
Maybe the problem is that Microsoft wants to make things too easy for themselves, and judges things from their point of view… lots of tech people do want the newest toys, embrace change and want to explore what more can be done. But the grand kids have to do their homework, and there are things we need to compare prices on to buy, and I have expectations about being able to contact family and friends on-line… and my hobby of photo-editing, journaling, and organizing family history and making scrapbook pages gives me some needed down-time… and then, has Microsoft done anything about the things I care about? Is there one total off button for all telemetry? Can I turn off on-line features, including search, and still use my machine? Has Microsoft offered an operating system that allows me to opt into things I want, rather than have to figure out how to get rid of them? No? Well, then… what is the advantage to me and my family?
Luckily, and I do believe we are blessed, Woody, has a heart for non-techy personal computer users, and doesn’t disregard our needs and wants… and helps us, rather than berate us, to make our way through the complexities, so the grand kids can continue to do their home work, and maybe learn some coding along the way…
So… since you have some insight as to details such as stability… that insight is valuable… and just because we aren’t jumping onto the 1809 bandwagon, doesn’t mean that those kind of facts won’t matter when it comes to looking at the next feature update and comparing it to 1809. Maybe too many people harbor a small hope that they can skip the hassles, and only go through them once a year, by choosing versions carefully. Anything you’ve got that would make the case for us having to all update right now, would probably be listened to… but it needs to be worthwhile for us, not advertising hype, and not bafflespeak… and certainly not saying its best for us, when it is demonstrably not.
Psychology has long studied behavior modification through various rewards/punishments. There is something called the Premack principle that more probable behaviors will reinforce less probable behaviors, so you can shape behavior of animals and people. Unfortunately, what is positive for one person (new and better) may be negative (seen as useless change for the sake of change) for another. It seems W10 is way out of balance, reinforcing people like me, and those in my community, in a way that leads us to avoid updating as much as possible. That isn’t our fault, but the fault of the people who don’t see us as valued customers, but something to manipulate so they can earn big bonuses.
It would be really nice if the more techy sorts took the human part of the computing experience into greater consideration… like asking themselves exactly what we are asking… why would doing this now benefit us?… instead of having attitude about it and considering it a useless argument. Really, its a very short time before the next version comes out and we’ll be considering it, too…
What’s Microsoft done for me lately?
– I’ve learned way more about operating systems and my computer than I’ve ever wanted to know.
– I’ve learned where to go to get better information than what Microsoft provides.
– I’ve clarified my values and decided that Microsoft does not offer products and services in line with them.
– I’ve been thrust into learning new terminology and skills in order to approximate what I want and need from my computer in the future.
– I’ve learned to research and test available options, going forward.
– My grand kids already know more about computing and coding and what’s possible than I did three years ago.No argument, there…
Non-techy Win 10 Pro and Linux Mint experimenter
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I guess I was too wordy…
people who are faced with the necessity for updating their current W10 installation.
Are you really curious? Those were logical, if not technical arguments, I presented, based on real life… and you brushed them away as if they didn’t address your question… weren’t pertinent to the discussion… and as long as tech oriented folk want to keep things simple (for them) and disregard the real lives of those who are tech users rather than developers or companies or Microsoft, I suppose you can disregard the rest of us, but it will leave you with your question unanswered. I’ve known people that ask questions like that, waiting for a different answer, or hoping those questioned would see the benefit and change their behavior (a superior attitude, supposing we should do things that way)… but it does sort of cut you off from the actual answers… and leaves you even farther away from helping us figure out how to deal with the mess Microsoft has made for us.
I’m not trying to be difficult, these are the real things I struggle with when handed that family W10 computer and asked to help them with updating… when it doesn’t work, they will blame me, ’cause I was trying to help (not that it worked with what they were doing)… and I tried to honestly address why people around here have made the choices they’ve made, and what might be needed for them to move forward if something really is better.
Woody does wait for things to shake out and prove themselves better, before advising the rest of us. 1809 is showing promise, from what you say… but it is realistically harder when we don’t have the skills to jump around testing stuff for ourselves, and have been badly abused, without a single good month of updating that I can recall, since ? Well, it certainly wasn’t good for the last 12 months… not on any OS.
Woody has proven himself, and gives us directions that keep us safe, and keep our computers going… and respect our decisions, even if they diverge from his ideas of ‘best’. Maybe, soon, he’ll be recommending 1809… until then, keep reporting what works for you… we need people doing that… and you may inspire some to step up and try it for themselves. But asking ‘why’ we are cautious, and don’t move forward, when there is just so much history of things going wrong, even for the people that know what they are doing… that is a bit illogical, don’t you think?
Non-techy Win 10 Pro and Linux Mint experimenter
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Elly doesn’t use Windows 10 either.
Windows 11 Pro version 22H2 build 22621.2361 + Microsoft 365 + Edge
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“We’ve seen a few more problems raise their ugly heads in the past few days: Microsoft has confirmed that the latest version of Office Click-to-Run (which you’re likely using if you have Office 365) makes the conversation window disappear in Skype for Business 2016.
Resolution
This issue has been resolved in Office. If you are experiencing this issue, restart all open Office applications, or restart the computer.
Last Updated: Jan 31, 2019
Windows 11 Pro version 22H2 build 22621.2361 + Microsoft 365 + Edge
Windows 7 SP1 64bit, with Broadcom network card. Group B.
Installed January’s updates; IE KB4480965, SO KB4480960 and SO .NET 3.5.1 KB4480085 (for Group B) today.
From the catalog; Installed IE KB4480965 1st, SO KB4480960 2nd, SO .NET 3.5.1 KB4480085 3rd and MSRT 4th.
Installed one at a time. Rebooted in between each update letting it sit 1 minute after update was installed.
Saw the mscorsvw (process) run for several minutes after the .NET was installed.
No network issues. No oddities (worked very well).
Rebooted 3 times and let it sit for several minutes.
I would recommend people on the last reboot to go to the desktop and let it sit 45 to 60 minutes to Process Idle Tasks and let the trusted installer (as per PKCano) do its thing.
No Problems.
Thanks to all here.
Frankly, I find that reasoning somewhat dubious.
If one is on a previous version of W10, and it is working for them, then W10 1809 doesn’t really have any new ‘must have’ features that would justify the hassle of moving to it at this time… especially since installing it will require going through all the settings and making sure they were respected by Microsoft, or resetting as needed. It is extra work for little gain… However, if you really need one of the new features, or run with Microsoft’s default settings, then it would be worthwhile…
Time is drawing nigh though for us on 1709 before Microsoft will force 1809 on us…about two months from now. I just did the cumulative update for 1709 after Woody gave the “all clear” sign and things seem ok.
The Silverlight patch is not one of those two that are meant to fix a problem with IE11 not displaying correctly calendar dates with the Japanese year in them. One needs the Silverlight patch if one has Windows 7 and uses IE11 for streaming videos from Netflix and some other sources. That is so because IE11 for Win 7 does not support watching streams that use the new HTML5 standard, such as those from Netflix. But IE11 for Windows 8.1 supports it, so Silverlight is not needed by Win 8.1 users.
@OskarCP: Thanks for the insight – I had seen your comment, but missed to join in at that time (too much personal stuff I had to resolve).
Concerning the thing that update seems to fix: Whilst the japanese calendar thing is confirmed from Microsoft’s kb article, I wasn’t able to find any clue about the IE 11 streaming fix you mentioned. Do you have a source link? Or where do you got the insights?
BTW: Silverlight is declared from Microsoft as deprecated – had a blog post a while ago about that.
PS: I have now cross linked the German and English blog posts, you you can also read the English one.
Ex Microsoft Windows (Insider) MVP, Microsoft Answers Community Moderator, Blogger, Book author
https://www.borncity.com/win/
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GBorn: I was mistaken thinking the Silverlight patch is not the same as the one for correcting the Japanese date issue, so “anonymous” set me right in this respect. In consequence, I have corrected my previous statement in a recent posting here: #319782
So, please, find there my correction and some additional related thoughts. And thanks for taking the time to check with me on this. These are busy days for you, no doubt.
Ex-Windows user (Win. 98, XP, 7); since mid-2017 using also macOS. Presently on Monterey 12.15 & sometimes running also Linux (Mint).
MacBook Pro circa mid-2015, 15" display, with 16GB 1600 GHz DDR3 RAM, 1 TB SSD, a Haswell architecture Intel CPU with 4 Cores and 8 Threads model i7-4870HQ @ 2.50GHz.
Intel Iris Pro GPU with Built-in Bus, VRAM 1.5 GB, Display 2880 x 1800 Retina, 24-Bit color.
macOS Monterey; browsers: Waterfox "Current", Vivaldi and (now and then) Chrome; security apps. Intego AV1 user thanked author for this post.
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Silverlight is declared from Microsoft as deprecated
While MS continue to support Silverlight in IE10/11 for another 2-3 years, Firefox and Chrome new browser releases haven’t supported it for a couple of years now. Some older ESR versions of Firefox in 32-bit can still use Silverlight, where it is still necessary (some SaaS platforms require Silverlight still).
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This Sliverlight death-spiral sounds to me a lot like what Adobe is going through with Flash Player being deprecated within the next three years, and Oracle already abandoning Java Runtimes. (LibreOffice has already stopped requiring Java Runtimes for any of its features.) Fewer security and updating headaches for us, less user support for them to handle. Sounds like a win-win on all fronts to me.
-- rc primak
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I’ve this morning installed the monthly rollup and .Net Framework patches on the first of my two Windows 7 x64 home desktop PCs, and if all goes well over the next day or two I’ll install them on the other machine. I’ve hidden the MSRT as I no longer install that.
That just leaves the 6 Office 2010 updates on the first machine, including the troublesome one that is unchecked and therefore won’t be installed anyway. I’m seeing conflicting advice on whether or not to install the remaining ones but will leave them for the moment and may simply hide the lot until next month.
Thanks as always to Woody, Susan and everyone for their invaluable advice and comments.
Installed on my stand-alone Group B Win7 SP1 x64:
January updates IE KB4480965 and SO KB4480960Installed on my Group B’d Office 365 Personal C2R:
January updates (from Version 1811, build 11029.20108 to Version 1901, build 11231.20130)All seems well. Thanks always Woody & Crew.
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Why do I get KB4023057 once a week starting in 11.2018?
I uninstall the current installed 057 and than install the new 057.Running Windows 10 Pro 1803, Semi-Annual Channel, Feature Updates.. set to 365 days, Quality Updates.. set to 21 days.
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Windows 11 Pro version 22H2 build 22621.2361 + Microsoft 365 + Edge
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Reporting in…. Windows update:
Dell Inspiron 660 (new hard drive installed and Windows 7 reloaded Nov. 2017)
Windows 7 Home Premium 64 bit SP 1 GROUP A
Processor: Intel i3-3240 (ivy bridge 3rd generation)
chipset Intel (R) 7 series/C216
chipset family SATA AHCI Controller -1 E02
NIC Realtek PCLE GBE Family Controller
MSE antivirus
Chrome browser
This morning installed :
Kb4481970 Security monthly rollup
no issues.Just now installed:
Kb4481480 .net rollup
Noticed on my installed list (after the above .net rollup was installed)
a Kb4480063 was also installed ???
This was not an update offered on my important or optional updates
What is that about?
Computer rebooted and no issues.MSRT not installed.
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See the MS pages on KB4481480.
Kb4481480 .net rollup is a bundle. It contains separate patches for each version of .NET. These separate patches do not have the same KB number as the bundle. Kb4480063 is the separate patch for .NET 3.5.1. What you see in the Update History is probably the Rollup KB number, but if you look in the Installed Updates, you will see the individual patches.
URGENT – FOR IMMEDIATE RELEASE
In a shocking development just moments ago it was announced that there is at least one Win7 Pro sp1 x64 machine for which the installation of a Security Only patch (to wit, KB4480960) did NOT – repeat did NOT – require a Windows Media Player reset, breaking a string of 5 consecutive months in which such installation DID require a WMP reset. It is not immediately clear whether this highly unusual occurrence is a mere fluke or an indication, no matter how small, that an MS patch was designed to actually work.
For those interested in pursuing this matter please note that prior to the SO installation, the following January patches were installed in the following order, with a restart after each (whether required or not) and a waiting period of 15 minutes between successive installations: IE 11 (KB4480965), Silverlight (KB 4481252), and .NET (KB4481480).
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I am not an expert, but I recommend waiting for awhile, maybe more than an hour, in the mean time, maybe use the other computer to review this recent topic from yesterday:
https://www.askwoody.com/forums/topic/january-w7-updates-hang/
HH33 says: “After spending a full hour in “amnesia mode,” the computer suddenly went into Windows normally of its own free will and accord.” and Gone To Plaid has good advice to read.
Computers become slow when they sense that their servants are in a hurry. -
Thanks for the advice and the link Lars220. It did in fact take the full hour to finish configuring the update. As I said above I am not real knowledgeable about computer stuff and I have read GTP’s post but not sure of exactly what to do. I am one of those that needs simple step by step instructions or a video to watch in order to follow things like that. It was late when the update finally configured and by that time I was too scared and frustrated to try to do any more updates on my husband’s laptop or even think of starting my own. I am going away for 3 days to visit my mother so I will have to deal with finishing his and then do mine when I get back home.
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I’d wait at least an hour, maybe longer. There have been reports here at AskWoody of very long stall times after which all of a sudden installation completed. After that I’d try Gone to Plaid’s advice here: (not sure I got his post, you might have to scroll up a bit)
https://www.askwoody.com/forums/topic/january-w7-updates-hang/#post-320152
Checking in after updating last night:
1 – imaged my disk with Macrium Reflect
2 – downloaded Updates KB4480960 (Jan. SO) and KB4480965 (IE11 Jan. Cumulative)
3 – installed each Update and then rebooted; waited 15 minutes
4 – checked “Windows Update” => 10 Important: 5 Office 2010 (4 checked; 1 unchecked), 4 Win 7 (all checked), and 1 Silverlight (checked); 2 Optional: both unchecked
5 – hid the 1 unchecked Important Office Security Update KB4461614
6 – unchecked and hid 1 Important Office Update KB4462157
7 – unchecked and hid “Important” Update KB4480970 (Jan. Rollup)
8 – unchecked and hid Important Update KB971033 <= Note: had previously uninstalled this MS Windows Activation Technologies Update in January
9 – hid the 2 unchecked “Optional” updates: KB4480955 (Jan. Preview Rollup) and KB4481488 (Jan. Preview Rollup .NET)
10 – checked “Windows Update” again => 6 Important: 3 Office 2010, 2 Win 7, and 1 Silverlight: all checked; 0 Optional
11 – unhid 0 hidden updates to install
12 – installed 6 Updates: 3 Office 2010 (KB2553332, KB4461623 and KB4461625), Jan. S&QR for .NET (KB4481480), MSRT (KB890830), and Silverlight (KB4481252)
13 – rebooted; waited 45 minutes (until the hard drive light stopped flashing)
Bonus: As others have already reported, no need to reconfigure Windows Media Player this time!
Thanks once again to Woody, PKCano, and all the other folks here who contribute their time and expertise!
Win 7 SP1 Home Premium 64-bit; Office 2010; Group B (SaS); Former 'Tech Weenie'4 users thanked author for this post.
Group A user, Win 7 Pro 32bit x86, Wolfdale Core2 Duo E8400, HP dc7900 SFF
WU offered KB4480970, KB4481480, and KB890830 all as Important and checked items.
After imaging and disk cleanups, I proceeded to install each item (one at a time with restarts and waits between each until I saw TrustedInstaller conclude).
Then I cleaned up disk again, rebooted 3 times and all seems well. Locked down for another month 🙂
1 user thanked author for this post.
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Hello SueW and Blizzard, Thank you for your posts and letting people know your results. I am please to see people are letting their computers sit idle – to allow Process Idle Tasks to perform – and for rebooting several times at the end of the update procedure.
Some may wonder why, but I have seen for years that the computer forces processes to end and get written to disk, forces the registry to write to disk and recover faster.
The 45 minute sit idle finishes any leftovers.
I would recommend people run disk defragmenter on a rotating drive and TRIM (optimize) on an SSD.
Thank you.
1 user thanked author for this post.
OK. I ran a backup (forgive the copout, but I went with Win 7’s built-in backup; I did follow the instructions in the Boss’s book, though. Did it make an image file? It said it would but I don’t know how to check.)
Then I installed these updates (I long ago caved and went to Group A):
2019-01 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4481480)
2019-01 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4480970)
Windows Malicious Software Removal Tool x64 – January 2019 (KB890830)
Nothing blew up, thank Heaven.
Now I went back to check and saw this message:
Still available:
2018-10 Update for Windows 7 for x64-based Systems (KB3177467)The file was checked. Should I install it?
2 users thanked author for this post.
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Yes, install KB3177467. That is the latest Servicing Stack.
1 user thanked author for this post.
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Thanks again. Don’t know what I’d do without you guys.
1 user thanked author for this post.
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KB971033 is a Windows Activation update.
Read @ch100’s topic on the subject here for further information, and about a week ago, he said:
There is no relation with Group A …
KB971033 was released in 2010, has never been revised since then and has no relation at all to the current updates.…
And try to avoid KB971033 if you don’t have activation issues.If you aren’t installing it, the local advice is to hide it (as mentioned in ch100’s topic link above).
2 users thanked author for this post.
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For what it’s worth, I have one Win 7 Pro sp1 x64 machine with the KB971033 update on it (installed on 8/1/14, before I started taking care of the machine). I finished updating it last night with the Security Only update (KB4480960) and everything worked just fine. None of my other similar machines have the update and they all updated just fine, as well.
1 user thanked author for this post.
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You meant KB4487345? not 9345? right?
Non-techy Win 10 Pro and Linux Mint experimenter
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Look very carefully at the file name for KB4487345. If it has “x64” in the name, it’s for 64-bit. If it does not have “x64” in the name, or if it has “x86″ in the name, it is for 32-bit. If you get the bitedness wrong you could very well get “This update is not applicable to your computer” when you tried to install it.
Also, be sure you don’t have the patch for Win7 Embedded or Server 2008 R2
If you are not familiar with downloading updates from the Catalog, you could easily make that mistake. Be sure you have the right patch.
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PKCano – yes I have picked up the 32 bit version, now I look closely. Thanks.
I’ll have another go in the morning – it’s getting late now.
Chris
Win 10 Pro x64 Group A1 user thanked author for this post.
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Elly – yes 7345. Sorry about the fat finger.
Chris
Win 10 Pro x64 Group A1 user thanked author for this post.
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