News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon
  • MS Surface Pro 2017

    Posted on jwhiz56 Comment on the AskWoody Lounge

    Home Forums AskWoody support PC hardware Questions: Microsoft Surface MS Surface Pro 2017

    Viewing 2 reply threads
    • Author
      Posts
      • #2280390 Reply
        jwhiz56
        AskWoody Plus

        Anyone else noticing on Windows 10 ver 1909 that your surface power brick will no longer charge/run (at the same time) your device?  The only thing that i have found that will charge/run (at the same time) my Surface is an adapter that came with my BatPower ProE external battery.  Its power brick puts out 6.3 amps at 15vdc.  The Surface brick only puts out 4.3 amps at 15vdc.  The surface brick used to do it just fine but stopped in early June.

        john

        John W Zerkel

      • #2280628 Reply
        Paul T
        AskWoody MVP

        Are you sure your power supply isn’t faulty? Have you tried it with another Surface? Another Surface power supply with your Surface?

        cheers, Paul

      • #2280716 Reply
        jwhiz56
        AskWoody Plus

        interesting.  there was a quality (microcode KB4497165) and a surface driver (surface – system 6.83.139.0) update on 7/14.  now all 3 ms surface power bricks seem to be working.  i have two marked ‘Pro Windows 8, 2.58 amps at 12vdc)’ and one marked ‘Pro Windows, 4 amps at 15vdc)’, which was the one giving me fits.  i will resume use of the ‘Pro Windows’ brick and see if it continues to work….  Thanks for the suggestion.

         

        john

        John W Zerkel

    Viewing 2 reply threads

    Please follow the -Lounge Rules- no personal attacks, no swearing, and politics/religion are relegated to the Rants forum.

    Reply To: MS Surface Pro 2017

    You can use BBCodes to format your content.
    Your account can't use Advanced BBCodes, they will be stripped before saving.