Topic: MS Surface Pro 2017 @ AskWoody

MS Surface Pro 2017

Posted on jwhiz56 Comment on the AskWoody Lounge
Home › Forums › AskWoody support › PC hardware › Questions: Microsoft Surface › MS Surface Pro 2017
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- - July 14, 2020 at 12:00 pm #2280390
    
    jwhiz56
    AskWoody Plus
    
    Anyone else noticing on Windows 10 ver 1909 that your surface power brick will no longer charge/run (at the same time) your device? The only thing that i have found that will charge/run (at the same time) my Surface is an adapter that came with my BatPower ProE external battery. Its power brick puts out 6.3 amps at 15vdc. The Surface brick only puts out 4.3 amps at 15vdc. The surface brick used to do it just fine but stopped in early June.
    
    john
    
    John W Zerkel
    
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  - July 15, 2020 at 2:41 am #2280628
    
    Paul T
    AskWoody MVP
    
    Are you sure your power supply isn’t faulty? Have you tried it with another Surface? Another Surface power supply with your Surface?
    
    cheers, Paul
    
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  - July 15, 2020 at 10:48 am #2280716
    
    jwhiz56
    AskWoody Plus
    
    interesting. there was a quality (microcode KB4497165) and a surface driver (surface – system 6.83.139.0) update on 7/14. now all 3 ms surface power bricks seem to be working. i have two marked ‘Pro Windows 8, 2.58 amps at 12vdc)’ and one marked ‘Pro Windows, 4 amps at 15vdc)’, which was the one giving me fits. i will resume use of the ‘Pro Windows’ brick and see if it continues to work…. Thanks for the suggestion.
    
    john
    
    John W Zerkel
    
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