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  • Mystery Intel HDC update

    This topic contains 4 replies, has 3 voices, and was last updated by  anonymous 3 weeks, 5 days ago.

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    • #1877673 Reply

      anonymous

      On an Acer laptop, Windows 10 1809, I got an update via Windows Update for “Intel Corporation – HDC – 12/20/2018 – 12:00:00 AM – 17.0.0.1072”. I got this update on Thursday, 7/18/19. The only option I had was to “Install Now”. I didn’t install it then, looked this morning and it was still there, and I couldn’t even check for updates unless I installed this update, which I did.

      Does anyone know what in the world this update does or what it is for? I could find nothing online. I checked my device manager and couldn’t see anything that was changed. The update shows in my update history under Driver updates, but is grayed out and can’t click on it to find out more info or uninstall it.

      It really ticks me off that MS forces these updates. Especially when I have no clue what it is for or what it does. And why is it dated 12/20/2018 and I’m getting this on 7/18/19?

      Can any of you great sages out there provide any information on this? Should I uninistall this, and how in the world do I uninstall it as I don’t even know where it is.  Any help and information is greatly appreciated!

    • #1877676 Reply

      anonymous

      Update:

      Seems to be for the IDE ATA/ATAPI controllers. Under that device in device manager is listed

      Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller

      So at least one part of the mystery is solved. Things seem to be normal so far with the laptop. Should I wait and see or try to uninstall? Although the update I’m sure would reappear. And I’m on Win 10 Home, so not easy to hide or defer updates.

    • #1877684 Reply

      Microfix
      Da Boss

      Wait and see, give it a chance, if all is working as intended.
      Should you run into problems, report back here.
      Historically, on win7 for instance, I’d only use oem device drivers, and still do.
      W10 device drivers should have improved over the years but can’t guarantee it.

      ********** Win7 x64/x86 | Win8.1 x64 | Linux Hybrids x64 **********

    • #1877899 Reply

      cmptrgy
      AskWoody Plus

      #1877673 by anonymous
      “The update shows in my update history under Driver updates, but is grayed out and can’t click on it to find out more info or uninstall it.”
      — Can you post a screenshot of that or type what is the exact wording? That grayed out area could indicate an ASUS system file from their original configuration.
      “Should I uninistall this, and how in the world do I uninstall it as I don’t even know where it is.”
      — As Microfix mentions in post #1877684 “Wait and see, give it a chance, if all is working as intended.”
      — Can you post the ASUS model you have?

      #1877676 by anonymous
      “Seems to be for the IDE ATA/ATAPI controllers. Under that device in device manager is listed
      Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller”
      — If that is the case that’s fine but I’ve seen some research results indicating Intel driver version 17.0.0.1072 otherwise.

      — Do you have Intel(R) Optane Memory for Windows? or an Intel entry in Programs and Features? and/or Task Managers Processes & Startup?

      HP EliteBook 8540w laptop Windows 10 Pro (x64)

    • #1882044 Reply

      anonymous

      @cmptrgy

      Sorry for the delay in responding. What I mean by “grayed-out” is that under the view update history that lists all the updates the machine has received, the font for the update name is gray and I can’t click on it to get more info like I can with the MS updates in blue font, where I can click on an update and link to the MS support page for that particular update.

      It is an Acer Aspire E 15, not ASUS. So far, things seem to be normal and haven’t noticed any issues.

      I do not have Intel Optane Memory, no Intel entry in programs and features. Nothing Intel in startup but do have Intel HD Graphics Service and Intel Local Management Service in processes. But neither of these are related to HDC that I am aware of.

      1 user thanked author for this post.

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