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  • Need to reinstall Office 2013 Professional – and have lost product key

    Posted on southieguy Comment on the AskWoody Lounge

    Home Forums AskWoody support Microsoft Office by version Office 2013 for PC Need to reinstall Office 2013 Professional – and have lost product key

    Topic Resolution: Resolved

    This topic contains 11 replies, has 7 voices, and was last updated by

     southieguy 1 week ago.

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    • #1764441 Reply

      southieguy
      AskWoody Plus

      I need to reinstall my Office 2013 Professional suite on my laptop; and, shame on me, I have lost/misplaced my product key.

      Can some kind soul help me either find the key on my PC or suggest how I can do the reinstall?

      Thank you,

      Dick-Y

    • #1764534 Reply

      PKCano
      Da Boss

      Belarc Advisor is free and will list product keys, as well as many other interesting thing about your computer.

      1 user thanked author for this post.
    • #1764539 Reply

      MW
      AskWoody Plus

      There is also ProduKey from Nirsoft.  This one doesn’t require the use of a web browser.  I have used it and it works perfectly.

      ProduKey – Recover lost product key (CD-Key) of Windows/MS-Office/SQL Server

      W7 & W8.1 - Group W
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      1 user thanked author for this post.
    • #1764822 Reply

      southieguy
      AskWoody Plus

      As usual, I am confused; and I wanted to try to clarify something before I delete my existing Office 2013 and then find I am up s@#$’s creek:

      Belarc  lists a string of numbers and letters and then says: (Key: ends with . . .and gives 5 letters.

      Produkey lists what looks like a full Product Key, but none of it looks like what Belarc puts out

      ???

      Dick-Y

    • #1764884 Reply

      Berton
      AskWoody_MVP

      I use a Technician’s version of SIW [paid for] and it shows a full Product Key for my Office 2013.  I just installed Belarc’s Advisor [run as Administrator] and it shows a Product ID but as mentioned only the last 5-character group of the Product Key.

       

      Forgot to add this, footnotes about Office:

      f. The full product key is not stored on this computer. However, the characters shown uniquely identify your product key.
      g. You can have Windows save the full product key using the procedure at http://www.belarc.com/msproductkeys.html

      Before you wonder "Am I doing things right," ask "Am I doing the right things?"

      • This reply was modified 2 weeks ago by
         Berton.
      1 user thanked author for this post.
    • #1764893 Reply

      anonymous

      If you have a microsoft office account this may be worth a read https://www.lifewire.com/how-to-find-your-microsoft-office-2013-product-key-2625093

      View Your Office 2016 or 2013 Key on Your Office Account Page
      If you previously registered and activated your copy of Microsoft Office 2016 or 2013, you’ll be happy to know that Microsoft has stored for you, and will show you, your original product key.

      1 user thanked author for this post.
    • #1764902 Reply

      Berton
      AskWoody_MVP

      That’s also on the g. footnote that Belarc provides.

      Before you wonder "Am I doing things right," ask "Am I doing the right things?"

      1 user thanked author for this post.
    • #1764949 Reply

      southieguy
      AskWoody Plus

      I opened a Word document, went to Account, and then “About Microsoft Word.” It show a Product ID there.  Is that the same as a “Product Key”?

      Dick Y

      • #1764979 Reply

        Rick Corbett
        AskWoody_MVP

        Unfortunately a Product *ID* is akin to a catalogue no./part no. whilst a Product *Key* is the code used to activate the MS product.

        I suspect *key* was chosen for the (supposed/assumed) automatic imagery of ‘unlocking’ a product… but I’ve seen so many similar posts that it’s obvious that it’s NOT actually that obvious at all. 🙂

        Perhaps it would be simpler if MS changed the nomenclature from ‘Product Key’ to ‘Activation Key’ or ‘Activation Unlock Code’?

        1 user thanked author for this post.
    • #1765050 Reply

      Berton
      AskWoody_MVP

      Yeah, for years we’ve had Microsoft’s Product Key which when used during install of a program/OS would then create/generate the Product ID.  The ID was usually what Microsoft used in their support functions.

      Before you wonder "Am I doing things right," ask "Am I doing the right things?"

    • #1765444 Reply

      cmptrgy
      AskWoody Plus

      I installed Microsoft Office Home & Business 2013 in 2015 on a laptop I gave my son.
      I had used my Microsoft account to purchase it through the store.
      — In 2017 he had to re-install it and the following recommendation worked for him.

      If you have a Microsoft account, try this https://support.microsoft.com/en-us/contactus/.
      — Even if you hadn’t used a Microsoft account and/or didn’t purchase it through the store, try anyway.
      Unfortunately I don’t recall the steps you need to follow through but If you can get through the process chances are Microsoft’s assigned product key will be different than your purchased product key. Hopefully it will get you to the point where you can re-install it on your computer.
      — If unsuccessful, call Microsoft 800-642-7676 or 888-571-2048.
      — Explain your situation: let them know what ProduKey reports: maybe even the last 5 characters in Belarc if they are different than ProduKey.

      If unsuccessful via Microsoft try Office 2013 Direct Download Links
      https://www.heidoc.net/joomla/technology-science/microsoft/73-office-2013-direct-download-links

      HP EliteBook 8540w laptop Windows 10 Pro (x64)

      1 user thanked author for this post.
    • #1815183 Reply

      southieguy
      AskWoody Plus

      I took a different path to resolve this issue.  I started the post because I was having a strange problem with Word and also a different one with Excel.

      I reasoned that Office 2013 had been installed with a valid key, so this is what I did:

      I uninstalled Word, rebooted and re-installed Word.

      Then I uninstalled Excel, rebooted and re-installed Excel.

      All is well now.

      Thanks for all the helpful suggestions along the way to resolving my problem.

      Dick-Y

       

      2 users thanked author for this post.

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