News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon
  • Office 2016 for Mac Claims “Office Upgrade Required”

    Home Forums AskWoody support Non-Windows operating systems macOS Office 2016 for Mac Claims “Office Upgrade Required”

    Viewing 5 reply threads
    • Author
      Posts
      • #2285630 Reply
        Marty
        AskWoody Plus

        I believe that Microsoft’s message is highly misleading.  An upgrade might be required in order to receive support beyond an upcoming cut-off date, but I would be incensed if the software ceased to function in the absence of an update.  If I had wanted a product whose license was limited to a given term, I would have chosen Office 365.  Instead, I purchased Office 2016 for Mac because I wanted to use it indefinitely without paying an additional fee.

        1 user thanked author for this post.
      • #2285632 Reply
        OscarCP
        AskWoody Plus

        Marty: What claim by MS about Office 2016 for Macs are you referring to? Where did you find it?

        Could you elaborate further? Thanks.

        Windows 7 Professional, SP1, x64 Group W (ex B) & macOS + Linux (Mint)

        1 user thanked author for this post.
        • #2285664 Reply
          Marty
          AskWoody Plus

          The message showed up after my most update to Office 2016 for Mac.  Although it indicates that the apps are up to date, it insists that an Office “Upgrade” is required.  I’m attaching a screenshot.

          I believe that this is an unsavory attempt on Microsoft’s part to trick users into thinking that they need to buy a new product, when in fact the old one will presumably remain perfectly functional, even if security updates are eventually suspended.

          Upgrade Required.

          • This reply was modified 1 month, 2 weeks ago by Marty.
          • This reply was modified 1 month, 2 weeks ago by Marty.
          • This reply was modified 1 month, 2 weeks ago by Marty.
          • This reply was modified 1 month, 2 weeks ago by Marty.
          Attachments:
          2 users thanked author for this post.
          • #2285693 Reply
            OscarCP
            AskWoody Plus

            Marty,

            You probable knew this already, but it won’t hurt to write it here again for the benefit of those who don’t:

            Office 2016 reaches End Of Life (EOL) and therefore runs out of support in mid-October this year. My interpretation of those red-letter warnings is that they are just reminders. If one does not care to upgrade to Office 2019 and does not mind not having more patches sent for Office 2016 after its EOL, I don’t really think that MS will stick a hand into one’s machine and rip out the Office 2016 executables, etc. installed there.

            If anyone knows more about this, please, write it down here, because I would really want to know that, as may others.

            Windows 7 Professional, SP1, x64 Group W (ex B) & macOS + Linux (Mint)

            1 user thanked author for this post.
            • #2285694 Reply
              OscarCP
              AskWoody Plus

              More about the EOL of Office 2016 for Mac here:

              https://support.microsoft.com/en-gb/office/end-of-support-for-office-2016-for-mac-e944a907-bbc8-4be5-918d-a514068d0056

              (Curiously, it is the same day as the EOL of Office 2010 for Windows.)

              From the article (emphasis mine):

              Support for Office 2016 for Mac will end on October 13, 2020. Rest assured that all your Office 2016 apps will continue to function—they won’t disappear from your Mac, nor will you lose any data. But here’s what the end of support means for you:

                <li style=”list-style-type: none;”>
              • You’ll no longer receive Office 2016 for Mac software updates from Microsoft Update.
              • You’ll no longer receive security updates. Security updates are what help protect your Mac from harmful viruses, spyware, and other malicious software.
              • You’ll no longer receive phone or chat technical support.
              • No further updates to support content will be provided. In fact, most online help content will be retired.

              Hmmm…

              It goes on to add, among other things, that support for Office 2016 was meant to be for only five years and these are going to run out in less than two months and a half from now.

              Windows 7 Professional, SP1, x64 Group W (ex B) & macOS + Linux (Mint)

              • This reply was modified 1 month, 2 weeks ago by OscarCP.
              1 user thanked author for this post.
      • #2285708 Reply
        Paul T
        AskWoody MVP

        Marty, can you click on the question mark next to the warning? What does it say?

        cheers, Paul

        1 user thanked author for this post.
        • #2285757 Reply
          OscarCP
          AskWoody Plus

          It says: “Update Microsoft Office to get further security and feature updates” and then these two buttons: “Learn More” and “Upgrade Now”.

          “Learn More” takes one pretty much to the Web page I gave the link to in my previous comment. Looking around I found MS “life cycle” information. It turns out that Office 2019 for Macs EOL is in October of 2025. I’ve also found that Office 2019 for Macs price is $149.95. According to MS (again in “Learn More” article), before installing it, one has to remove the Office 2016 license and, for that, one has to download from MS and run a “license removal tool”. It says there also that one will still have the 2016 applications, so I assume that means one should still be able to use them after removing their license and installing 2019. Apparently the Mac version available is only “Home and Office” (e.g., is there no “Professional” for Macs?)

          Windows 7 Professional, SP1, x64 Group W (ex B) & macOS + Linux (Mint)

          1 user thanked author for this post.
      • #2286101 Reply
        Philomene123
        AskWoody Plus

        I am in the same boat with my imac , office suite 2016 wont  be supported anymore, somewhere in october!  But I won’t upgrade no way!

        1 user thanked author for this post.
      • #2287299 Reply
        Nathan Parker
        AskWoody_MVP

        This is likely do to 2016 going EOL, so it’s enticing users to upgrade.

        Microsoft could have worded it a little better (it should have said something like “Office 2016 is reaching EOL. To continue to receive software updates to Office 2016 after EOL, check out upgrading to the latest version of Office.”

        In terms of those who choose not to upgrade, while you’ll lose the ability to receive updates, Office itself will continue functioning if you’re on a perpetual license. Office 2008 for Mac still runs on my PowerBook. 🙂

        For those on Office 365, Microsoft may push those into downloading the latest version since the license is tied to a subscription. Not exactly sure there.

        Nathan Parker

      • #2287304 Reply
        Nathan Parker
        AskWoody_MVP

        More details on Office 2016 for Mac EOL:

        https://www.macrumors.com/2020/08/03/microsoft-stop-supporting-office-2016-october/

        Nathan Parker

    Viewing 5 reply threads

    Please follow the -Lounge Rules- no personal attacks, no swearing, and politics/religion are relegated to the Rants forum.

    Reply To: Office 2016 for Mac Claims “Office Upgrade Required”

    You can use BBCodes to format your content.
    Your account can't use Advanced BBCodes, they will be stripped before saving.