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  • Office 365, Strange Behavior!

    Home Forums AskWoody support Microsoft Office by version Office 365 and Click-to-Run Office 365, Strange Behavior!

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      • #2210565 Reply

        I’m on office 365 but there are traces of older versions of office on my computer. When I boot my computer I am confronted by an open, blank Microsoft Word document. To get to my computer I have to click off all sorts of error messages, sometimes 10-15. In my My Documents folder there is a strange file titled: Normal.dotm.

        Both Malwarebytes and McAfee tell me I am virus free. Would it be a good idea to change the name of the Normal.dotm file to something like Normal.dotm.old and try to send it to the recycle bin?

      • #2210580 Reply
        AskWoody Plus

        Just a fast search.


        Normal.dotm is the template upon which all new blank documents are based. It opens whenever you start Microsoft Office Word 2013 and it includes default styles and customizations that control the basic look of your document. Changes you make to Normal.dotm will be applied to documents that you create in the future….

      • #2210697 Reply
        AskWoody MVP

        You might look at changing what is enabled at start-up.

        Change which apps run automatically at startup in Windows 10


        Non-techy Win 10 Pro and Linux Mint experimenter

      • #2211055 Reply

        The second suggestion, by Elly, solved my problem!

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    Reply To: Office 365, Strange Behavior!

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