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  • Office (er, Microsoft) 365 authentication heads for the hills

    Home Forums AskWoody blog Office (er, Microsoft) 365 authentication heads for the hills

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      • #2299662 Reply
        Da Boss

        If you’re trying to log in to Microsoft 365, and can’t get past the authentication step, you aren’t alone. Per Brad Sams: Microsoft is aware of the is
        [See the full post at: Office (er, Microsoft) 365 authentication heads for the hills]

      • #2299669 Reply
        AskWoody Lounger

        Good thing this stuff never happens when you migrate to the cloud….oh, wait….

      • #2299670 Reply

        Work/school accounts only. Home/Personal users not affected.

        1 user thanked author for this post.
      • #2299684 Reply
        AskWoody Plus

        We’re not observing an increase in successful connections after rolling back a recent change

        hopefully is resolved by the AM

        1 user thanked author for this post.
      • #2299873 Reply
        AskWoody Plus

        Does this only affect you if you use OneDrive for storage?  I store all my stuff on my workstation PC and have never used OneDrive.  All my MSFT applications work just fine.

      • #2299883 Reply
        AskWoody Plus

        This is exactly why I do not want anything to do with this new software model that M$ and other software companies are increasingly moving toward. Does not matter if this time it is only affecting work/school users. Next time it could easily be home/personal users or all users. I want the software on my computer, all my files stored on my computer, and I don’t want to have to access any of it by having to log on through an account on the software company’s system.

      • #2299884 Reply

        I already heard on the news this morning 9/29 that the problem has been resolved

        see this recent ZDNet article:

        Updated at 2:06pm AEST, 29 September 2020: Issue resolved. Changed headline to reflect new status.

        • This reply was modified 3 weeks ago by EP.
      • #2299929 Reply
        AskWoody Plus

        I want the software on my computer, all my files stored on my computer,

        New Perpetual Office Release With No Subsciption

        1 user thanked author for this post.
      • #2300399 Reply
        AskWoody MVP

        I’m not sure that this goes here, but…

        I’ve been booting back and forth on my dual boot daily driver doin’ some stuff, and early this afternoon after I had booted back into the A side, when I launched Outlook, I got the big red rectangle telling me that Office 365 was updating and would only be a few minutes.

        After a few minutes, I got a popup saying the application had failed with error code 0xc0000142.  That one’s been around a while.  I got the same result with Excel and Word.  So instead of fooling with that, I launched Microsoft SARA (Support And Recovery Assistant), logged in with one of my Microsoft accounts, went through the TFA, and SARA finally started examining my machine.

        After the examination, SARA decided to re-install Office 365 Home Premium (I guess SARA hasn’t gotten the news about Microsoft 365).  After about 15 minutes, all my Office applications are working like nothing happened.  No clue (other than possibly corrupted files) as to what the issue was.  Office on the B side is still working fine.

        I could have restored a drive image in much less time, but I’ve tried SARA without success a couple of times, and I wanted to give it another go to see if it could actually assist with anything.  This time it did.

        Create a fresh drive image before making system changes/Windows updates, in case you need to start over!
        "When you're troubleshooting, start with the simple and proceed to the complex."—M.O. Johns
        "Experience is what you get when you're looking for something else."—Sir Thomas Robert Deware

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